What users are saying about

10000ft

2 Ratings

NetSuite

249 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

NetSuite

249 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

NetSuite

As a huge fan and advocate of single (or few) systems, I think NetSuite is a great solution for most 30+ employee companies that have a need to operate in the cloud. The cost and effort to integrate multiple systems (even if they're really good point solutions) rarely outweighs the value of a single system.

Feature Rating Comparison

Project Management

10000ft
3.5
NetSuite
Task Management
10000ft
6.0
NetSuite
Resource Management
10000ft
6.0
NetSuite
Gantt Charts
10000ft
2.0
NetSuite
Scheduling
10000ft
2.0
NetSuite
Workflow Automation
10000ft
2.0
NetSuite
Team Collaboration
10000ft
1.0
NetSuite
Document Management
10000ft
2.0
NetSuite
Email integration
10000ft
1.0
NetSuite
Timesheet Tracking
10000ft
7.0
NetSuite
Change request and Case Management
10000ft
2.0
NetSuite
Budget and Expense Management
10000ft
7.0
NetSuite

Professional Services Automation

10000ft
5.0
NetSuite
Quotes/estimates
10000ft
6.0
NetSuite
Invoicing
10000ft
2.0
NetSuite
Project & financial reporting
10000ft
7.0
NetSuite

Payroll Management

10000ft
NetSuite
8.1
Pay calculation
10000ft
NetSuite
9.2
Benefit plan administration
10000ft
NetSuite
7.0
Direct deposit files
10000ft
NetSuite
8.3
Salary revision and increment management
10000ft
NetSuite
7.5
Reimbursement management
10000ft
NetSuite
8.7

Customization

10000ft
NetSuite
7.4
API for custom integration
10000ft
NetSuite
7.8
Plug-ins
10000ft
NetSuite
7.1

Security

10000ft
NetSuite
8.6
Single sign-on capability
10000ft
NetSuite
8.7
Role-based user permissions
10000ft
NetSuite
8.6

Reporting & Analytics

10000ft
NetSuite
8.3
Dashboards
10000ft
NetSuite
8.3
Standard reports
10000ft
NetSuite
8.1
Custom reports
10000ft
NetSuite
8.3

General Ledger and Configurable Accounting

10000ft
NetSuite
7.2
Accounts payable
10000ft
NetSuite
8.4
Accounts receivable
10000ft
NetSuite
8.5
Global Financial Support
10000ft
NetSuite
7.6
Primary and Secondary Ledgers
10000ft
NetSuite
9.0
Intercompany Accounting
10000ft
NetSuite
8.3
Localizations
10000ft
NetSuite
8.2
Journals and Reconciliations
10000ft
NetSuite
8.7
Enterprise Accounting
10000ft
NetSuite
8.3
Configurable Accounting
10000ft
NetSuite
8.0
Centralized Rules Framework
10000ft
NetSuite
7.8
Standardized Processes
10000ft
NetSuite
8.2

Inventory Management

10000ft
NetSuite
8.0
Inventory tracking
10000ft
NetSuite
8.3
Automatic reordering
10000ft
NetSuite
7.0
Location management
10000ft
NetSuite
7.7
Manufacturing module
10000ft
NetSuite
9.0

Order Management

10000ft
NetSuite
8.2
Pricing
10000ft
NetSuite
7.7
Order entry
10000ft
NetSuite
8.0
Credit card processing
10000ft
NetSuite
7.7
Cost of goods sold
10000ft
NetSuite
8.5
Order Orchestration
10000ft
NetSuite
8.7
End-to-end order visibility
10000ft
NetSuite
8.7
Order exception Resolution
10000ft
NetSuite
8.3

Subledger and Financial Process

10000ft
NetSuite
8.0
Automated Invoice Processing
10000ft
NetSuite
8.3
Shared Services Payments
10000ft
NetSuite
8.2
Billings Management
10000ft
NetSuite
8.6
Customer Receipt Applications
10000ft
NetSuite
7.9
Customer Collections
10000ft
NetSuite
7.7
Revenue Recognition
10000ft
NetSuite
7.9
Cash Management
10000ft
NetSuite
7.6
Asset Management
10000ft
NetSuite
7.6
Travel & Expense Management
10000ft
NetSuite
6.8
Budgetary Control & Encumbrance Accounting
10000ft
NetSuite
8.1
Period Close
10000ft
NetSuite
8.4
Transactions Tax
10000ft
NetSuite
8.3
Subledger Reconciliations
10000ft
NetSuite
8.0
3rd Party Accounting Systems
10000ft
NetSuite
8.7

Project Financial Management

10000ft
NetSuite
7.4
Budgeting and Forecasting
10000ft
NetSuite
7.3
Project Costing
10000ft
NetSuite
7.4
Cost Capture
10000ft
NetSuite
6.8
Capital Project Management
10000ft
NetSuite
6.3
Customer Invoicing
10000ft
NetSuite
7.5
Customer Contract Compliance
10000ft
NetSuite
9.0
Project Revenue Recognition
10000ft
NetSuite
8.3
Project Financial Performance Analysis
10000ft
NetSuite
7.0
Project Financials Dashboard
10000ft
NetSuite
6.7
Real-time Financial Reporting
10000ft
NetSuite
8.2
Embedded Business Intelligence
10000ft
NetSuite
8.0
Project Planning Collaboration
10000ft
NetSuite
6.7

Project Execution Management

10000ft
NetSuite
5.6
Project Planning and Scheduling
10000ft
NetSuite
7.0
Project Manager Dashboard
10000ft
NetSuite
6.0
Resource Manager Dashboard
10000ft
NetSuite
7.0
Task Insight for Project Managers
10000ft
NetSuite
4.5
Project Manager Mobile Functionality
10000ft
NetSuite
1.0
Team Member Task Collaboration
10000ft
NetSuite
3.0
Team Member Mobile Functionality
10000ft
NetSuite
5.5
Real-Time Project Reporting
10000ft
NetSuite
7.7
Absence Management
10000ft
NetSuite
4.0
Product Lifecycle Management
10000ft
NetSuite
10.0

Grants Management

10000ft
NetSuite
9.3
Spending Control
10000ft
NetSuite
9.0
Indirect Cost Management
10000ft
NetSuite
9.0
Billing
10000ft
NetSuite
10.0

Procurement

10000ft
NetSuite
7.5
Sourcing Team Collaboration
10000ft
NetSuite
8.0
Sourcing Analysis
10000ft
NetSuite
7.0
Bids Analyzed and Compared
10000ft
NetSuite
8.0
Catalog Shopping E-Commerce for Employees
10000ft
NetSuite
9.0
Contract Authoring
10000ft
NetSuite
7.0
Contract Compliance Management
10000ft
NetSuite
8.0
Contract History
10000ft
NetSuite
8.0
Contract Renewal Automation
10000ft
NetSuite
7.0
Contract Repository
10000ft
NetSuite
7.0
Contract Standardization and Enforcement
10000ft
NetSuite
6.0
Electronic Signatures
10000ft
NetSuite
8.0
Invoice Automated Matching
10000ft
NetSuite
7.3
Purchasing Risk and Compliance Management
10000ft
NetSuite
9.0
Requisitions-to-Purchase Orders Integrated
10000ft
NetSuite
6.5
Spend Compliance Management
10000ft
NetSuite
6.5
Supplier Assessment
10000ft
NetSuite
8.0
Supplier Communication and Collaboration
10000ft
NetSuite
9.0
Supplier Management
10000ft
NetSuite
8.0
Supplier Portal
10000ft
NetSuite
6.0

Risk Management

10000ft
NetSuite
7.6
Risk Repository
10000ft
NetSuite
8.0
Control Management
10000ft
NetSuite
9.5
Control Mapping
10000ft
NetSuite
9.0
Issue Detection
10000ft
NetSuite
6.0
Automatic Notification
10000ft
NetSuite
7.0
Remediation and Certification
10000ft
NetSuite
6.0

Logistics

10000ft
NetSuite
8.1
Transportation Planning and Optimization
10000ft
NetSuite
9.0
Transportation Sourcing Management
10000ft
NetSuite
9.5
Transportation Process Integration
10000ft
NetSuite
9.0
Transportation Execution Management
10000ft
NetSuite
9.0
Freight Payment Automation
10000ft
NetSuite
9.0
Trade Management
10000ft
NetSuite
9.0
Trade Regulatory Compliance Management
10000ft
NetSuite
7.0
Customs Entry Management
10000ft
NetSuite
9.0
Customs Document Management
10000ft
NetSuite
7.0
Customs Document Collaboration
10000ft
NetSuite
6.0
Fulfillment Management
10000ft
NetSuite
7.4
Inventory Visibility
10000ft
NetSuite
7.7
Warehouse Workforce Management
10000ft
NetSuite
7.3

Manufacturing

10000ft
NetSuite
7.6
Production Process Design
10000ft
NetSuite
7.0
Supply Chain Business Flows
10000ft
NetSuite
8.0
Production Management
10000ft
NetSuite
8.0
Contracted Manufacturing Management
10000ft
NetSuite
8.0
Configuration Management
10000ft
NetSuite
8.0
Work Definition
10000ft
NetSuite
7.0
Work Execution
10000ft
NetSuite
6.0
Advanced Fulfillment
10000ft
NetSuite
7.0
Manufacturing Costs
10000ft
NetSuite
9.5

Supply Chain

10000ft
NetSuite
8.5
Forecasting
10000ft
NetSuite
7.7
Inventory Planning
10000ft
NetSuite
7.6
Multi-tier Supply Chain Planning
10000ft
NetSuite
9.3
Performance Monitoring
10000ft
NetSuite
9.5

Product Lifecycle Management

10000ft
NetSuite
7.9
Ideation Management
10000ft
NetSuite
8.0
Requirements Management
10000ft
NetSuite
8.0
Proposal Management
10000ft
NetSuite
8.0
Innovation Portfolio Management
10000ft
NetSuite
8.0
Product Master Data Management
10000ft
NetSuite
7.0
Vendor Portal
10000ft
NetSuite
8.0
Project Portfolio Management
10000ft
NetSuite
8.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Financials - Our core financials are maintained in Netsuite, and it does a great job of accurately and intuitively doing this.
  • Order Management - Our sales order to invoice to payment is smooth and highly customized for what we need.
  • Inventory Management - Inventory is managed smoothly and accurately. We have many options and customizations, all handled well

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • Customer Support - We use 3rd party consultants for first level support. Only when the issue is proven to be a defect do we report it to Gold Support, in which case the majority of time they inform us (after much time) that they filed a defect and the issue cannot be resolved. We never use support for how to questions, as they are usually poorly trained, have no familiarity with our business at all, and take a long time to respond. 27% of our fees are for support so this is a huge waste of money.
  • WMS - I do not think they are selling it anymore, but we it has proven to be very buggy, inaccurate, and ultimately a bad decision.
  • SuiteCommerce Advanced/Website - The SCA platform has a very strong "My Account" page in terms of how tightly integrated it is with the backend (assuming it is set up properly). But every other aspect of the site is nowhere near the capabilities of the functionality and flexibility you would get from a Shopify or WooCommerce site (for midmarket companies).
  • Account Management & Pricing - I have a long and storied history dealing with account managers at Netsuite. Suffice it to say that you need to make sure you lock down pricing whenever possible to avoid being gouged at renewal. And expect them to sell you any module possible with promises of functionality that you will never be able to take advantage of.
  • Speed - Page load times are ridiculously slow at times. We are not given the proper access or tools to diagnose the cause and fix it as this is SAAS and that end of the things is locked down to a certain degree.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
NetSuite8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.

Usability

No score
No answers yet
No answers on this topic
NetSuite9.0
Based on 11 answers
Overall NetSuite is very intuitive. Usability is the direct product of a proper implementation - the way you configure form layouts, add fields, assign permissions and develop workflows.

Reliability and Availability

No score
No answers yet
No answers on this topic
NetSuite9.4
Based on 13 answers
Highly reliable

Performance

No score
No answers yet
No answers on this topic
NetSuite7.7
Based on 12 answers
The system runs slow occasionally, especially at quarter end.

Support

No score
No answers yet
No answers on this topic
NetSuite1.1
Based on 10 answers
I would have given them a 3/10 two years ago. We now finally have had the same account manager for 1.5 years. Previously, they churned account managers a lot. It is definitely easier to escalate support if you have account manager you can turn to. To get it done a lot, you have to escalate to your account manager. We do put in support cases via ticket, but account managers provide an escalation point. They are generally not technical, but some are. They are reactive - don't do proactive outreach to check in on us

In-Person Training

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff

Online Training

No score
No answers yet
No answers on this topic
NetSuite8.0
Based on 7 answers
Usually use pretty simplistic business cases, but instructors are able to handle more in-depth questions.

Implementation

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 9 answers
Implementation is relatively simple compared to other software packages. Carefully reconcile closing balances from the old system with opening balances in Netsuite, and lock the old system so changes can't be made

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
From an IT perspective, the API, ODBC, and Single Sign On was most important.

Scalability

No score
No answers yet
No answers on this topic
NetSuite8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Our company has doubled in revenues with only a 15-20% increase in headcount, and less than that on the back office side. NetSuite's capabilities and processes have been an important factor in that.
  • We've been able to automate processes such as sales tax calculations and reporting and credit card processing through NetSuite's integrated third-party provider applications.
  • We've made significant improvements to our reporting and analytics with the ease of adding custom fields to the database and workflows for very unique business needs.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

NetSuite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details