What users are saying about
7 Ratings
2 Ratings
7 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • 17hats ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Customization, Security
  • zigihub ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%
8.5

zigihub

85%
17hats ranks higher in 5/9 features

Customer data management / contact management

9.9
99%
2 Ratings
9.1
91%
1 Rating

Workflow management

9.9
99%
2 Ratings
8.2
82%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
6.4
64%
1 Rating

Contract management

10.0
100%
2 Ratings
9.1
91%
1 Rating

Quote & order management

10.0
100%
1 Rating
8.2
82%
1 Rating

Interaction tracking

8.0
80%
1 Rating
8.2
82%
1 Rating

Territory management

N/A
0 Ratings
9.1
91%
1 Rating

Opportunity management

N/A
0 Ratings
9.1
91%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
9.1
91%
1 Rating

Customer Service & Support

8.0

17hats

80%
8.5

zigihub

85%
zigihub ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
9.1
91%
1 Rating

Call center management

N/A
0 Ratings
8.2
82%
1 Rating

Help desk management

N/A
0 Ratings
8.2
82%
1 Rating

Marketing Automation

8.0

17hats

80%
9.1

zigihub

91%
zigihub ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
9.1
91%
1 Rating

Email marketing

N/A
0 Ratings
9.1
91%
1 Rating

CRM Project Management

9.5

17hats

95%
9.1

zigihub

91%
zigihub ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.1
91%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
9.1
91%
1 Rating

Reporting

N/A
0 Ratings
9.1
91%
1 Rating

Customization

9.9

17hats

99%
7.5

zigihub

75%
17hats ranks higher in 2/4 features

Custom fields

9.9
99%
2 Ratings
8.2
82%
1 Rating

Custom objects

10.0
100%
1 Rating
8.2
82%
1 Rating

Scripting environment

N/A
0 Ratings
6.4
64%
1 Rating

API for custom integration

N/A
0 Ratings
7.3
73%
1 Rating

Security

9.5

17hats

95%
8.6

zigihub

86%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.1
91%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
8.2
82%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%
9.1

zigihub

91%
zigihub ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
9.1
91%
1 Rating

Platform

8.0

17hats

80%
8.2

zigihub

82%
zigihub ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
8.2
82%
1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
8.2

zigihub

82%
zigihub ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.2
82%
1 Rating

Pipeline visualization

N/A
0 Ratings
8.2
82%
1 Rating

Customizable reports

N/A
0 Ratings
8.2
82%
1 Rating

Social CRM

17hats

Feature Set Not Supported
N/A
9.1

zigihub

91%
zigihub ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.1
91%
1 Rating

Social engagement

N/A
0 Ratings
9.1
91%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
9.1

zigihub

91%
1 Rating

Usability

9.0

17hats

90%
1 Rating

zigihub

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

zigihub

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

zigihub

Zigihub is suited to generate more traffic to your website and generate more leads.
Anonymous | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

zigihub

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

zigihub

  • More integration of software with the Marketing Automation Tool
  • Should upgrade their email designing page.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

zigihub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$24

Starting Price

zigihub Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

zigihub

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

zigihub

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

zigihub

Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

zigihub

  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Anonymous | TrustRadius Reviewer

Screenshots

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