What users are saying about
63 Ratings
11 Ratings
63 Ratings
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Score 7.6 out of 100
11 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 8 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • Cosential ranks higher in 1 feature set: Security

Sales Force Automation

9.5

1CRM

95%
8.7

Cosential

87%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Workflow management

9.7
97%
5 Ratings
6.0
60%
1 Rating

Territory management

9.5
95%
5 Ratings
9.0
90%
1 Rating

Opportunity management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.8
88%
5 Ratings
10.0
100%
1 Rating

Contract management

9.1
91%
5 Ratings
N/A
0 Ratings

Quote & order management

9.7
97%
5 Ratings
N/A
0 Ratings

Interaction tracking

9.7
97%
5 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

9.3
93%
5 Ratings
7.0
70%
1 Rating

Customer Service & Support

9.6

1CRM

96%

Cosential

Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features

Case management

9.6
96%
5 Ratings
N/A
0 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings

Marketing Automation

8.2

1CRM

82%
7.5

Cosential

75%
1CRM ranks higher in 1/2 features

Lead management

8.3
83%
5 Ratings
10.0
100%
1 Rating

Email marketing

8.1
81%
5 Ratings
5.0
50%
1 Rating

CRM Project Management

8.9

1CRM

89%
8.0

Cosential

80%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
7.0
70%
1 Rating

Billing and invoicing management

8.6
86%
5 Ratings
N/A
0 Ratings

Reporting

9.1
91%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

8.8

1CRM

88%
8.7

Cosential

87%
Cosential ranks higher in 2/3 features

Forecasting

8.6
86%
5 Ratings
6.0
60%
1 Rating

Pipeline visualization

9.1
91%
5 Ratings
10.0
100%
1 Rating

Customizable reports

8.9
89%
5 Ratings
10.0
100%
1 Rating

Customization

8.8

1CRM

88%
7.5

Cosential

75%
1CRM ranks higher in 3/4 features

Custom fields

8.8
88%
5 Ratings
9.0
90%
1 Rating

Custom objects

9.2
92%
4 Ratings
6.0
60%
1 Rating

Scripting environment

8.5
85%
4 Ratings
N/A
0 Ratings

API for custom integration

8.6
86%
4 Ratings
N/A
0 Ratings

Security

9.0

1CRM

90%
10.0

Cosential

100%
Cosential ranks higher in 2/2 features

Single sign-on capability

8.9
89%
5 Ratings
10.0
100%
1 Rating

Role-based user permissions

9.1
91%
5 Ratings
10.0
100%
1 Rating

Social CRM

8.9

1CRM

89%
5.0

Cosential

50%
1CRM ranks higher in 2/2 features

Social data

8.8
88%
4 Ratings
5.0
50%
1 Rating

Social engagement

9.0
90%
4 Ratings
5.0
50%
1 Rating

Integrations with 3rd-party Software

8.2

1CRM

82%
5.0

Cosential

50%
1CRM ranks higher in 2/2 features

Marketing automation

8.1
81%
4 Ratings
5.0
50%
1 Rating

Compensation management

8.2
82%
4 Ratings
N/A
0 Ratings

Platform

7.5

1CRM

75%
7.0

Cosential

70%
1CRM ranks higher in 1/1 features

Mobile access

7.5
75%
4 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 2 areas: Usability, Support Rating
  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
10.0

Cosential

100%
1 Rating

Usability

9.7

1CRM

97%
4 Ratings
8.0

Cosential

80%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings
8.0

Cosential

80%
1 Rating

Likelihood to Recommend

Converge Technology Solutions

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Cosential, Inc.

Great for medium and large construction companies that have a specific salesforce.
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Pros

Converge Technology Solutions

  • Sales management.
  • Marketing management.
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Cosential, Inc.

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
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Cons

Converge Technology Solutions

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Cosential, Inc.

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
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Pricing Details

1CRM

Starting Price

$15 per month

Editions & Modules

1CRM editions and modules pricing
EditionModules
FreeFree trial1
Startup$152
Startup+$233
Professional$334
Enterprise$395

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Try 1CRM free for 30 days, no credit card required

Cosential

Starting Price

Editions & Modules

Cosential editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Converge Technology Solutions

    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Read full review

    Cosential, Inc.

    Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
    Read full review

    Support Rating

    Converge Technology Solutions

    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Read full review

    Cosential, Inc.

    My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
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    Alternatives Considered

    Converge Technology Solutions

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Read full review

    Cosential, Inc.

    Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
    Read full review

    Return on Investment

    Converge Technology Solutions

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Read full review

    Cosential, Inc.

    • Allowed for common tracking by business developers in different regions.
    • Helped us quantify effort.
    • Provides great reports for management.
    Read full review

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