What users are saying about
51 Ratings
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Score 8.9 out of 100
32 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

1CRM

The CRM includes excellent quote and invoice features at a fair price. When I first saw it, it seemed well suited to a small/medium company, and that has proven to be true for ours. When we first signed up, the project management and customer support roles were just a bonus, but we've found that we need them now, so it keeps us in one place.
salman inamdar | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Workflow management
1CRM
9.3
SalesforceIQ CRM (Discontinued)
Territory management
1CRM
8.8
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
1CRM
9.4
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
SalesforceIQ CRM (Discontinued)
9.5
Contract management
1CRM
8.6
SalesforceIQ CRM (Discontinued)
Quote & order management
1CRM
9.1
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
1CRM
8.7
SalesforceIQ CRM (Discontinued)
9.0

Customer Service & Support

1CRM
9.0
SalesforceIQ CRM (Discontinued)
Case management
1CRM
8.6
SalesforceIQ CRM (Discontinued)
Call center management
1CRM
9.3
SalesforceIQ CRM (Discontinued)
Help desk management
1CRM
9.2
SalesforceIQ CRM (Discontinued)

Marketing Automation

1CRM
9.1
SalesforceIQ CRM (Discontinued)
7.4
Lead management
1CRM
9.2
SalesforceIQ CRM (Discontinued)
7.4
Email marketing
1CRM
8.9
SalesforceIQ CRM (Discontinued)

CRM Project Management

1CRM
9.1
SalesforceIQ CRM (Discontinued)
9.0
Task management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
1CRM
9.1
SalesforceIQ CRM (Discontinued)
9.0
Reporting
1CRM
9.4
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

1CRM
9.3
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
1CRM
9.1
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
1CRM
9.5
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
1CRM
9.4
SalesforceIQ CRM (Discontinued)
9.0

Customization

1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
1CRM
8.9
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
1CRM
9.1
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
1CRM
8.8
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0

Security

1CRM
9.3
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
1CRM
9.4
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
1CRM
9.2
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

1CRM
9.3
SalesforceIQ CRM (Discontinued)
9.0
Social data
1CRM
9.0
SalesforceIQ CRM (Discontinued)
Social engagement
1CRM
9.5
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

1CRM
8.3
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
1CRM
8.1
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
1CRM
8.5
SalesforceIQ CRM (Discontinued)
9.0

Platform

1CRM
7.9
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
1CRM
7.9
SalesforceIQ CRM (Discontinued)
9.5

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • It's dependent on the uptime and a support of third party.
  • It's essential to maintain all the hardware.
  • There is some update problem.
Anonymous | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 6 answers
This tool is used more when compared to other tools available in market. Reviews for this tool are quite remarkable and it has been recommended by successful clients.
Anonymous | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.5
Based on 6 answers
This program is very complete which I like very much, because I can handle a variety of features in a single tool, so it becomes a very useful tool, I like that it can be integrated with other applications without problems and maintaining the same quality.
salman inamdar | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

1CRM

  • The CRM includes excellent quote and invoice features at a fair price.
  • When I first saw it, it seemed well suited to a small/medium company, and that has proven to be true for ours.
  • When we first signed up, the project management and customer support roles were just a bonus, but we've found that we need them now, so it keeps us in one place.
salman inamdar | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

1CRM

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.3
SalesforceIQ CRM (Discontinued)
9.5

Usability

1CRM
9.3
SalesforceIQ CRM (Discontinued)

Support Rating

1CRM
9.5
SalesforceIQ CRM (Discontinued)

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