What users are saying about
37 Ratings
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Score 8.1 out of 100
32 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Workflow management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
Territory management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Contract management
1CRM
7.0
SalesforceIQ CRM (Discontinued)
Quote & order management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0

Customer Service & Support

1CRM
9.3
SalesforceIQ CRM (Discontinued)
Case management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
Call center management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
Help desk management
1CRM
9.0
SalesforceIQ CRM (Discontinued)

Marketing Automation

1CRM
10.0
SalesforceIQ CRM (Discontinued)
7.4
Lead management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
7.4
Email marketing
1CRM
10.0
SalesforceIQ CRM (Discontinued)

CRM Project Management

1CRM
9.7
SalesforceIQ CRM (Discontinued)
9.0
Task management
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
9.0
Reporting
1CRM
10.0
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
1CRM
8.0
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
1CRM
10.0
SalesforceIQ CRM (Discontinued)
9.0

Customization

1CRM
8.5
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
1CRM
8.0
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
1CRM
8.0
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0

Security

1CRM
8.5
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
1CRM
8.0
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

1CRM
7.5
SalesforceIQ CRM (Discontinued)
9.0
Social data
1CRM
7.0
SalesforceIQ CRM (Discontinued)
Social engagement
1CRM
8.0
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

1CRM
9.5
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
1CRM
10.0
SalesforceIQ CRM (Discontinued)
9.0

Platform

1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

1CRM

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.0
SalesforceIQ CRM (Discontinued)
9.5

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