1ShoppingCart vs 3dcart

• Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
• Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
• Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
• Simple to add different products and sell easily with the integrated shopping cart
• Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
• Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.

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• SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
• Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
• Media uploads - Media uploads are quick and simple and the uploader always works.

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• I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
• When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
• Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!

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• 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
• There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
• It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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• Better ability to gather information quickly for customers to support in the customer service response time
• Faster lead conversion
• Ability for multiple users to use the product under different user names so the team can work on different projects at once
• Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs

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• 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.

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