What users are saying about
15 Ratings
1 Ratings
15 Ratings
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Score 5.9 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
YetiForce CRM
Pay calculation
24SevenOffice
6.9
YetiForce CRM
Benefit plan administration
24SevenOffice
7.5
YetiForce CRM
Direct deposit files
24SevenOffice
5.4
YetiForce CRM
Salary revision and increment management
24SevenOffice
8.5
YetiForce CRM
Reimbursement management
24SevenOffice
7.5
YetiForce CRM

Customization

24SevenOffice
8.0
YetiForce CRM
9.0
API for custom integration
24SevenOffice
9.0
YetiForce CRM
8.0
Plug-ins
24SevenOffice
6.9
YetiForce CRM
Custom fields
24SevenOffice
YetiForce CRM
10.0
Custom objects
24SevenOffice
YetiForce CRM
10.0
Scripting environment
24SevenOffice
YetiForce CRM
8.0

Security

24SevenOffice
7.2
YetiForce CRM
7.5
Single sign-on capability
24SevenOffice
6.9
YetiForce CRM
7.0
Role-based user permissions
24SevenOffice
7.5
YetiForce CRM
8.0

Reporting & Analytics

24SevenOffice
7.1
YetiForce CRM
Dashboards
24SevenOffice
6.9
YetiForce CRM
Standard reports
24SevenOffice
8.0
YetiForce CRM
Custom reports
24SevenOffice
6.3
YetiForce CRM

General Ledger and Configurable Accounting

24SevenOffice
6.4
YetiForce CRM
Accounts payable
24SevenOffice
5.8
YetiForce CRM
Accounts receivable
24SevenOffice
6.3
YetiForce CRM
Global Financial Support
24SevenOffice
7.4
YetiForce CRM
Primary and Secondary Ledgers
24SevenOffice
6.9
YetiForce CRM
Intercompany Accounting
24SevenOffice
5.8
YetiForce CRM
Localizations
24SevenOffice
7.5
YetiForce CRM
Journals and Reconciliations
24SevenOffice
5.9
YetiForce CRM
Enterprise Accounting
24SevenOffice
5.3
YetiForce CRM
Configurable Accounting
24SevenOffice
7.5
YetiForce CRM
Centralized Rules Framework
24SevenOffice
5.9
YetiForce CRM
Standardized Processes
24SevenOffice
5.8
YetiForce CRM

Inventory Management

24SevenOffice
7.0
YetiForce CRM
Inventory tracking
24SevenOffice
7.9
YetiForce CRM
Automatic reordering
24SevenOffice
6.8
YetiForce CRM
Location management
24SevenOffice
6.9
YetiForce CRM
Manufacturing module
24SevenOffice
6.4
YetiForce CRM

Order Management

24SevenOffice
7.7
YetiForce CRM
Pricing
24SevenOffice
8.0
YetiForce CRM
Order entry
24SevenOffice
9.0
YetiForce CRM
Credit card processing
24SevenOffice
6.8
YetiForce CRM
Cost of goods sold
24SevenOffice
8.4
YetiForce CRM
Order Orchestration
24SevenOffice
7.3
YetiForce CRM
End-to-end order visibility
24SevenOffice
7.6
YetiForce CRM
Order exception Resolution
24SevenOffice
7.0
YetiForce CRM

Subledger and Financial Process

24SevenOffice
7.3
YetiForce CRM
Automated Invoice Processing
24SevenOffice
8.0
YetiForce CRM
Shared Services Payments
24SevenOffice
6.9
YetiForce CRM
Billings Management
24SevenOffice
5.8
YetiForce CRM
Customer Receipt Applications
24SevenOffice
7.9
YetiForce CRM
Customer Collections
24SevenOffice
7.9
YetiForce CRM
Revenue Recognition
24SevenOffice
7.8
YetiForce CRM
Cash Management
24SevenOffice
9.0
YetiForce CRM
Asset Management
24SevenOffice
6.3
YetiForce CRM
Travel & Expense Management
24SevenOffice
7.8
YetiForce CRM
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.8
YetiForce CRM
Period Close
24SevenOffice
6.9
YetiForce CRM
Transactions Tax
24SevenOffice
8.0
YetiForce CRM
Subledger Reconciliations
24SevenOffice
6.4
YetiForce CRM
3rd Party Accounting Systems
24SevenOffice
7.4
YetiForce CRM

Project Financial Management

24SevenOffice
7.3
YetiForce CRM
Budgeting and Forecasting
24SevenOffice
8.5
YetiForce CRM
Project Costing
24SevenOffice
6.8
YetiForce CRM
Cost Capture
24SevenOffice
8.5
YetiForce CRM
Capital Project Management
24SevenOffice
6.4
YetiForce CRM
Customer Invoicing
24SevenOffice
6.3
YetiForce CRM
Customer Contract Compliance
24SevenOffice
8.5
YetiForce CRM
Project Revenue Recognition
24SevenOffice
8.0
YetiForce CRM
Project Financial Performance Analysis
24SevenOffice
7.9
YetiForce CRM
Project Financials Dashboard
24SevenOffice
5.9
YetiForce CRM
Real-time Financial Reporting
24SevenOffice
7.0
YetiForce CRM
Embedded Business Intelligence
24SevenOffice
5.9
YetiForce CRM
Project Planning Collaboration
24SevenOffice
7.5
YetiForce CRM

Project Execution Management

24SevenOffice
7.3
YetiForce CRM
Project Planning and Scheduling
24SevenOffice
8.1
YetiForce CRM
Project Manager Dashboard
24SevenOffice
7.5
YetiForce CRM
Resource Manager Dashboard
24SevenOffice
8.0
YetiForce CRM
Task Insight for Project Managers
24SevenOffice
7.5
YetiForce CRM
Project Manager Mobile Functionality
24SevenOffice
5.8
YetiForce CRM
Team Member Task Collaboration
24SevenOffice
6.8
YetiForce CRM
Team Member Mobile Functionality
24SevenOffice
5.3
YetiForce CRM
Project Candidate Search
24SevenOffice
6.9
YetiForce CRM
Project Candidate Comparison and Analysis
24SevenOffice
6.4
YetiForce CRM
Defineable Resource Pools
24SevenOffice
9.0
YetiForce CRM
Defineable Resource Pools
24SevenOffice
6.8
YetiForce CRM
Talent Profiles
24SevenOffice
6.9
YetiForce CRM
Real-Time Project Reporting
24SevenOffice
8.5
YetiForce CRM
Absence Management
24SevenOffice
8.0
YetiForce CRM
Product Lifecycle Management
24SevenOffice
8.0
YetiForce CRM

Grants Management

24SevenOffice
7.3
YetiForce CRM
Award Lifecycle Management
24SevenOffice
8.0
YetiForce CRM
Spending Control
24SevenOffice
6.4
YetiForce CRM
Indirect Cost Management
24SevenOffice
7.5
YetiForce CRM
Billing
24SevenOffice
7.4
YetiForce CRM

Procurement

24SevenOffice
6.8
YetiForce CRM
Sourcing Team Collaboration
24SevenOffice
7.9
YetiForce CRM
Sourcing Analysis
24SevenOffice
7.0
YetiForce CRM
Bids Analyzed and Compared
24SevenOffice
7.0
YetiForce CRM
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.4
YetiForce CRM
Contract Authoring
24SevenOffice
7.5
YetiForce CRM
Contract Compliance Management
24SevenOffice
6.4
YetiForce CRM
Contract History
24SevenOffice
5.3
YetiForce CRM
Contract Renewal Automation
24SevenOffice
7.5
YetiForce CRM
Contract Repository
24SevenOffice
6.5
YetiForce CRM
Contract Standardization and Enforcement
24SevenOffice
5.8
YetiForce CRM
Electronic Signatures
24SevenOffice
6.8
YetiForce CRM
Invoice Automated Matching
24SevenOffice
8.5
YetiForce CRM
Purchasing Risk and Compliance Management
24SevenOffice
7.5
YetiForce CRM
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.8
YetiForce CRM
Spend Compliance Management
24SevenOffice
6.5
YetiForce CRM
Supplier Assessment
24SevenOffice
7.5
YetiForce CRM
Supplier Communication and Collaboration
24SevenOffice
7.5
YetiForce CRM
Supplier Management
24SevenOffice
5.3
YetiForce CRM
Supplier Portal
24SevenOffice
5.8
YetiForce CRM

Risk Management

24SevenOffice
6.8
YetiForce CRM
Risk Repository
24SevenOffice
7.0
YetiForce CRM
Control Management
24SevenOffice
8.0
YetiForce CRM
Control Mapping
24SevenOffice
5.3
YetiForce CRM
Control Efficiency Assessments
24SevenOffice
6.9
YetiForce CRM
Automated Control Assessments
24SevenOffice
7.5
YetiForce CRM
Assessment Capture
24SevenOffice
6.3
YetiForce CRM
Issue Detection
24SevenOffice
7.0
YetiForce CRM
Automatic Notification
24SevenOffice
8.1
YetiForce CRM
Remediation and Certification
24SevenOffice
5.3
YetiForce CRM

Logistics

24SevenOffice
6.9
YetiForce CRM
Transportation Planning and Optimization
24SevenOffice
7.5
YetiForce CRM
Transportation Sourcing Management
24SevenOffice
5.4
YetiForce CRM
Transportation Process Integration
24SevenOffice
7.0
YetiForce CRM
Transportation Execution Management
24SevenOffice
7.0
YetiForce CRM
Freight Payment Automation
24SevenOffice
8.5
YetiForce CRM
Trade Management
24SevenOffice
5.7
YetiForce CRM
Trade Regulatory Compliance Management
24SevenOffice
7.9
YetiForce CRM
Customs Entry Management
24SevenOffice
5.8
YetiForce CRM
Customs Document Management
24SevenOffice
7.5
YetiForce CRM
Customs Document Collaboration
24SevenOffice
8.0
YetiForce CRM
Fulfillment Management
24SevenOffice
5.7
YetiForce CRM
Inventory Visibility
24SevenOffice
9.0
YetiForce CRM
Warehouse Workforce Management
24SevenOffice
5.0
YetiForce CRM

Manufacturing

24SevenOffice
6.6
YetiForce CRM
Production Process Design
24SevenOffice
8.5
YetiForce CRM
Supply Chain Business Flows
24SevenOffice
6.9
YetiForce CRM
Production Management
24SevenOffice
7.9
YetiForce CRM
Contracted Manufacturing Management
24SevenOffice
5.3
YetiForce CRM
Configuration Management
24SevenOffice
6.4
YetiForce CRM
Work Definition
24SevenOffice
5.4
YetiForce CRM
Work Execution
24SevenOffice
7.5
YetiForce CRM
Advanced Fulfillment
24SevenOffice
6.4
YetiForce CRM
Manufacturing Costs
24SevenOffice
5.3
YetiForce CRM

Supply Chain

24SevenOffice
7.8
YetiForce CRM
Forecasting
24SevenOffice
8.0
YetiForce CRM
Inventory Planning
24SevenOffice
9.0
YetiForce CRM
Multi-tier Supply Chain Planning
24SevenOffice
6.3
YetiForce CRM
Performance Monitoring
24SevenOffice
7.9
YetiForce CRM

Product Lifecycle Management

24SevenOffice
7.4
YetiForce CRM
Ideation Management
24SevenOffice
8.0
YetiForce CRM
Requirements Management
24SevenOffice
5.8
YetiForce CRM
Proposal Management
24SevenOffice
4.8
YetiForce CRM
Innovation Portfolio Management
24SevenOffice
7.0
YetiForce CRM
Product Master Data Management
24SevenOffice
8.5
YetiForce CRM
Vendor Portal
24SevenOffice
7.9
YetiForce CRM
Project Portfolio Management
24SevenOffice
9.5
YetiForce CRM

Sales Force Automation

24SevenOffice
YetiForce CRM
8.6
Customer data management / contact management
24SevenOffice
YetiForce CRM
9.0
Workflow management
24SevenOffice
YetiForce CRM
9.0
Territory management
24SevenOffice
YetiForce CRM
9.0
Opportunity management
24SevenOffice
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
24SevenOffice
YetiForce CRM
8.0
Contract management
24SevenOffice
YetiForce CRM
9.0
Quote & order management
24SevenOffice
YetiForce CRM
8.0
Interaction tracking
24SevenOffice
YetiForce CRM
8.0

Customer Service & Support

24SevenOffice
YetiForce CRM
8.0
Case management
24SevenOffice
YetiForce CRM
8.0
Call center management
24SevenOffice
YetiForce CRM
8.0
Help desk management
24SevenOffice
YetiForce CRM
8.0

Marketing Automation

24SevenOffice
YetiForce CRM
7.5
Lead management
24SevenOffice
YetiForce CRM
8.0
Email marketing
24SevenOffice
YetiForce CRM
7.0

CRM Project Management

24SevenOffice
YetiForce CRM
8.0
Task management
24SevenOffice
YetiForce CRM
9.0
Billing and invoicing management
24SevenOffice
YetiForce CRM
7.0
Reporting
24SevenOffice
YetiForce CRM
8.0

CRM Reporting & Analytics

24SevenOffice
YetiForce CRM
7.7
Forecasting
24SevenOffice
YetiForce CRM
8.0
Pipeline visualization
24SevenOffice
YetiForce CRM
7.0
Customizable reports
24SevenOffice
YetiForce CRM
8.0

Social CRM

24SevenOffice
YetiForce CRM
8.0
Social data
24SevenOffice
YetiForce CRM
8.0

Platform

24SevenOffice
YetiForce CRM
8.0
Mobile access
24SevenOffice
YetiForce CRM
8.0

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.8
YetiForce CRM
9.0

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