360 SMS App vs. Smith.ai Live Website Chat
360 SMS App vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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360 SMS App | N/A | 360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it. | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
360 SMS App | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
360 SMS App | Smith.ai Live Website Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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360 SMS App | Smith.ai Live Website Chat | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
360 SMS App | Smith.ai Live Website Chat | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
360 SMS App | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Pros | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Cons | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Usability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Support Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Alternatives Considered | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
Return on Investment | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Smith.ai |
ScreenShots | 360 SMS App Screenshots | Smith.ai Live Website Chat Screenshots |