What users are saying about

3dcart

5 Ratings
Score 6.4 out of 101

Episerver Digital Commerce

36 Ratings
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Episerver Digital Commerce

Well suited to global organizations, especially B2B who aren't focused on transacting online, but more focused on presenting a broad portfolio range. For companies with a smaller set of products and product types, I believe that the personalization would work better and be able to drive specific customer experiences around products and solutions.

Feature Rating Comparison

Online Storefront

3dcart
7.0
Episerver Digital Commerce
6.5
Product catalog & listings
3dcart
8.0
Episerver Digital Commerce
6.7
Product management
3dcart
8.0
Episerver Digital Commerce
6.3
Branding
3dcart
6.0
Episerver Digital Commerce
6.5
Mobile storefront
3dcart
6.0
Episerver Digital Commerce
6.3
Product variations
3dcart
8.0
Episerver Digital Commerce
6.3
Website integration
3dcart
7.0
Episerver Digital Commerce
7.1
Visual customization
3dcart
6.0
Episerver Digital Commerce
7.3
Bulk product upload
3dcart
Episerver Digital Commerce
5.0
CMS
3dcart
Episerver Digital Commerce
7.4

Online Shopping Cart

3dcart
9.0
Episerver Digital Commerce
6.4
Checkout user experience
3dcart
9.0
Episerver Digital Commerce
6.9
Abandoned cart recovery
3dcart
Episerver Digital Commerce
5.9

Online Payment System

3dcart
8.0
Episerver Digital Commerce
7.2
eCommerce security
3dcart
8.0
Episerver Digital Commerce
7.2

eCommerce Marketing

3dcart
7.5
Episerver Digital Commerce
6.6
Promotions & discounts
3dcart
10.0
Episerver Digital Commerce
6.7
SEO
3dcart
5.0
Episerver Digital Commerce
6.3
Personalized recommendations
3dcart
Episerver Digital Commerce
6.7

eCommerce Business Management

3dcart
8.0
Episerver Digital Commerce
6.5
Custom functionality
3dcart
8.0
Episerver Digital Commerce
6.6
Multi-site management
3dcart
Episerver Digital Commerce
5.8
Order processing
3dcart
Episerver Digital Commerce
7.1
Inventory management
3dcart
Episerver Digital Commerce
6.5
Shipping
3dcart
Episerver Digital Commerce
6.5

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Authoring Experience - it's easy to learn and understand. We frequently do demos and training sessions as part of our deliveries, and it resonates well with the teams.
  • Development Experience - we find that developers like working on Episerver, as it's almost considered a developer-first platform. Continuous releases, cool features and a solid code API makes it fun to work with.
  • Time to market - from project definition to project delivery, we manage to get there quicker on the average Episerver project compared to competing platforms.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • Episerver Digital Commerce is brimming with valuable, useful tools. Organizing them all in an intuitive user interface is a challenge for any solution platform, and Episerver is no exception. Once you know your way around the system, it's easy to find what you need, but the initial journey can be a bit overwhelming. Be sure to partner with a qualified provider willing to handhold you through the integration and launch.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Episerver Digital Commerce8.2
Based on 1 answer
Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup.

Usability

No score
No answers yet
No answers on this topic
Episerver Digital Commerce4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.

Support

No score
No answers yet
No answers on this topic
Episerver Digital Commerce8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product

Implementation

No score
No answers yet
No answers on this topic
Episerver Digital Commerce2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier in this questionnaire).

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Too soon to tell

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

3dcart More Information

Episerver Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Episerver Digital Commerce More Information