What users are saying about
8 Ratings
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Score 7.1 out of 101
38 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Episerver Digital Commerce

It's well suited for all personalisation and front end requirements. The commerce engine, however, is clunky and difficult to use and a lot of what we would expect to be best of breed user experience for a commerce catalog management is not out of the box with EPI. We have had multiple customisations to the platform and for a retailer, there should not be so much customization required as it's extremely costly to manage. The VM/merch tool is non-existent and we really need this.
Nadia Lotter profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Episerver Digital Commerce
6.3
Product catalog & listings
3dcart
8.0
Episerver Digital Commerce
6.9
Product management
3dcart
8.0
Episerver Digital Commerce
6.4
Bulk product upload
3dcart
10.0
Episerver Digital Commerce
5.2
Branding
3dcart
7.0
Episerver Digital Commerce
6.1
Mobile storefront
3dcart
7.0
Episerver Digital Commerce
6.2
Product variations
3dcart
8.0
Episerver Digital Commerce
6.4
Website integration
3dcart
5.0
Episerver Digital Commerce
6.5
Visual customization
3dcart
8.0
Episerver Digital Commerce
6.3
CMS
3dcart
5.0
Episerver Digital Commerce
6.7

Online Shopping Cart

3dcart
8.0
Episerver Digital Commerce
6.5
Checkout user experience
3dcart
8.0
Episerver Digital Commerce
6.7
Abandoned cart recovery
3dcart
Episerver Digital Commerce
6.3

Online Payment System

3dcart
9.0
Episerver Digital Commerce
6.8
eCommerce security
3dcart
9.0
Episerver Digital Commerce
6.8

eCommerce Marketing

3dcart
8.0
Episerver Digital Commerce
6.5
Promotions & discounts
3dcart
8.0
Episerver Digital Commerce
7.1
Personalized recommendations
3dcart
7.0
Episerver Digital Commerce
6.3
SEO
3dcart
9.0
Episerver Digital Commerce
6.2

eCommerce Business Management

3dcart
6.8
Episerver Digital Commerce
5.5
Order processing
3dcart
8.0
Episerver Digital Commerce
5.6
Inventory management
3dcart
5.0
Episerver Digital Commerce
5.7
Shipping
3dcart
7.0
Episerver Digital Commerce
4.7
Custom functionality
3dcart
7.0
Episerver Digital Commerce
5.3
Multi-site management
3dcart
Episerver Digital Commerce
6.2

Pros

3dcart

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo

Episerver Digital Commerce

  • Personsaliation
  • Content Management
  • Account Management
Nadia Lotter profile photo

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo

Episerver Digital Commerce

  • The commerce engine is not robust enough and we find this is not very user-friendly at all
  • The promotion engine could use a more user-friendly approach and is very complicated to use
Nadia Lotter profile photo

Likelihood to Renew

3dcart

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo

Episerver Digital Commerce

Episerver Digital Commerce 5.4
Based on 2 answers
We are locked in for a significant period of time.
Tim Hardy profile photo

Usability

3dcart

No score
No answers yet
No answers on this topic

Episerver Digital Commerce

Episerver Digital Commerce 4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter profile photo

Support

3dcart

No score
No answers yet
No answers on this topic

Episerver Digital Commerce

Episerver Digital Commerce 8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter profile photo

Implementation

3dcart

No score
No answers yet
No answers on this topic

Episerver Digital Commerce

Episerver Digital Commerce 2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter profile photo

Alternatives Considered

3dcart

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo

Episerver Digital Commerce

Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier in this questionnaire).
No photo available

Return on Investment

3dcart

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo

Episerver Digital Commerce

  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy profile photo

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Episerver Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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