What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
284 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Lifesize Video Conferencing

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
284 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses.We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.
Curt Sminkey | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

8x8 Express
Lifesize Video Conferencing
7.6
High quality audio
8x8 Express
Lifesize Video Conferencing
7.8
High quality video
8x8 Express
Lifesize Video Conferencing
8.0
Low bandwidth requirements
8x8 Express
Lifesize Video Conferencing
7.1

Screen Sharing

8x8 Express
Lifesize Video Conferencing
7.8
Desktop sharing
8x8 Express
Lifesize Video Conferencing
7.8

Online Meetings / Events

8x8 Express
Lifesize Video Conferencing
7.3
Calendar integration
8x8 Express
Lifesize Video Conferencing
7.3
Meeting initiation
8x8 Express
Lifesize Video Conferencing
7.6
Record meetings / events
8x8 Express
Lifesize Video Conferencing
7.2
Slideshows
8x8 Express
Lifesize Video Conferencing
7.2

Online Events Collaboration

8x8 Express
Lifesize Video Conferencing
8.1
Live chat
8x8 Express
Lifesize Video Conferencing
8.3
Q&A
8x8 Express
Lifesize Video Conferencing
7.9

Online Events Security

8x8 Express
Lifesize Video Conferencing
8.0
Participant roles & permissions
8x8 Express
Lifesize Video Conferencing
8.0

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
Anonymous | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

  • The network was unstable during some calls regardless of the size. The screen would shake throughout the call.
  • There were challenges logging into a meetings to the point where we would have to log off our pc and log back in.
  • Sporadic Audio issues would take place regardless of where we would us the app, on-campus or off campus
Anonymous | TrustRadius Reviewer

Likelihood to Renew

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 10.0
Based on 26 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner | TrustRadius Reviewer

Usability

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.4
Based on 40 answers
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
Anonymous | TrustRadius Reviewer

Reliability and Availability

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.3
Based on 15 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf | TrustRadius Reviewer

Performance

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.3
Based on 31 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.4
Based on 95 answers
Lifesize's support team will help us immediately after locking the complaint. They are very supportive & cooperative. Lifesize is the only Video Conferencing brand that replaces the faulty unit with a brand new unit. this is the most important feature & factor which have to consider while buying the Video Conferencing Solution. Lifesize is trustworthy.
Radhika Chavan | TrustRadius Reviewer

In-Person Training

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.3
Based on 2 answers
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
Gurchain Khaira | TrustRadius Reviewer

Online Training

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 5 answers
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
Anonymous | TrustRadius Reviewer

Implementation Rating

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 417 answers
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
Andrey Lanier | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize!When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize.We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
Michael Green | TrustRadius Reviewer

Scalability

8x8 Express

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.1
Based on 19 answers
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
Anonymous | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

Lifesize Video Conferencing

  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

8x8 Express Editions & Modules

Additional Pricing Details

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Plus$14.95 per user/month1
Enterprise$12.95 per user/month1
Standard$16.95 per user/month1
  1. Call for pricing
Additional Pricing Details
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

Rating Summary

Likelihood to Recommend

8x8 Express
9.1
Lifesize Video Conferencing
7.6

Likelihood to Renew

8x8 Express
Lifesize Video Conferencing
10.0

Usability

8x8 Express
Lifesize Video Conferencing
8.4

Reliability and Availability

8x8 Express
Lifesize Video Conferencing
8.3

Performance

8x8 Express
Lifesize Video Conferencing
8.3

Support Rating

8x8 Express
5.5
Lifesize Video Conferencing
7.4

In-Person Training

8x8 Express
Lifesize Video Conferencing
7.3

Online Training

8x8 Express
Lifesize Video Conferencing
9.1

Implementation Rating

8x8 Express
Lifesize Video Conferencing
7.9

Scalability

8x8 Express
Lifesize Video Conferencing
8.1

Add comparison