What users are saying about
3 Ratings
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Score 2.7 out of 100
18 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

A2 Hosting

if you're looking for a somewhat cheap web host but don't care about uptime, outages or decent technical support then A2 is ideal
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.
Anonymous | TrustRadius Reviewer

Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
Stephen Adams | TrustRadius Reviewer

Cons

A2 Hosting

  • technical support
  • quality control
  • escalating issues to management when needed
  • customer service communication
  • training their tech support team
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
Anonymous | TrustRadius Reviewer

Usability

A2 Hosting

No score
No answers yet
No answers on this topic

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.0
Based on 1 answer
Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.
Anonymous | TrustRadius Reviewer

Reliability and Availability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Performance

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Support Rating

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.3
Based on 3 answers
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Alternatives Considered

A2 Hosting

No answers on this topic

Rackspace Cloud Hosting

LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
Anonymous | TrustRadius Reviewer

Scalability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Return on Investment

A2 Hosting

  • they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • I have overpaid in the past for services I didn't need
  • The steepish learning curve might slow things down at first
  • I have learned a lot using Rackspace Cloud Monitoring!
Tyler Hildebrandt | TrustRadius Reviewer

Pricing Details

A2 Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

A2 Hosting Editions & Modules

Additional Pricing Details

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Cloud Hosting Editions & Modules

Edition
Minimum Service$500.001
  1. Per Month
Additional Pricing Details

Add comparison