ABBYY FineReader vs Laserfiche

• Advanced text recognition
• Editing complex documents
• Fragment recomposition, image relocation, worksheet cleaning, among others
• Easy and fast configuration, in addition to the support of a large number of different digitization equipment

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• Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
• Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
• Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
• Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).

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• A versioning system of the work done or the editions that have been saved in the files, or a tracking of changes between one version and another would be fabulous
• An improvement that would be asked would be as previews or suggestions of the type of file that could be beneficial to use in an edition
• The redesign of the panels is that of the analyzed document, the edition and the changes in my opinion need a resizing to have a better view of the work

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• Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
• Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
• Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.

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• Great positive impact on productivity as it helps to avoid spending so much time scanning or editing documents
• Staff use the time saved with this tool on the substantive tasks of their position
• Our objective, being a public institution, is of a benefit to the population and not commercial, therefore everything that we add to perform efficiently and effectively, our work is always well appreciated.

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• Better customer service- if it's in laserfiche you can reproduce a document immediately.
• Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
• Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!

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