What users are saying about
94 Ratings
10 Ratings
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Score 8.1 out of 100
94 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Enterprise Content Management

    ABBYY FineReader

    Feature Set Not Supported
    N/A
    8.3

    Laserfiche

    83%
    Laserfiche ranks higher in 12/12 features

    Content capture & imaging

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    7.5
    75%
    25 Ratings

    Document management

    N/A
    0 Ratings
    8.5
    85%
    25 Ratings

    Records management

    N/A
    0 Ratings
    8.1
    81%
    24 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    8.6
    86%
    24 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    8.4
    84%
    20 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.3
    83%
    16 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    8.7
    87%
    22 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.6
    86%
    19 Ratings

    Automated workflows

    N/A
    0 Ratings
    9.0
    90%
    16 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Integration

    N/A
    0 Ratings
    7.4
    74%
    17 Ratings

    Attribute Ratings

    • ABBYY FineReader is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.8

    ABBYY FineReader

    98%
    4 Ratings
    8.0

    Laserfiche

    80%
    48 Ratings

    Likelihood to Renew

    ABBYY FineReader

    N/A
    0 Ratings
    8.6

    Laserfiche

    86%
    16 Ratings

    Usability

    ABBYY FineReader

    N/A
    0 Ratings
    8.0

    Laserfiche

    80%
    7 Ratings

    Availability

    ABBYY FineReader

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    4 Ratings

    Performance

    ABBYY FineReader

    N/A
    0 Ratings
    9.0

    Laserfiche

    90%
    2 Ratings

    Support Rating

    ABBYY FineReader

    N/A
    0 Ratings
    9.4

    Laserfiche

    94%
    18 Ratings

    Online Training

    ABBYY FineReader

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    1 Rating

    Likelihood to Recommend

    ABBYY FineReader

    It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.
    Anonymous | TrustRadius Reviewer

    Laserfiche

    Laserfiche is a great and recommendable application that has helped us to reduce errors and increase our performance. I like the ability to easily and simply automate workflows which have improved our organization's tasks efficiency. I highly recommend it since it meets all our requirements effortlessly.
    Dennis Munywa | TrustRadius Reviewer

    Pros

    ABBYY FineReader

    • Read and analyze complicated documents
    • Automatically recognize tables and charts
    • Convert any documents into various common formats
    Anonymous | TrustRadius Reviewer

    Laserfiche

    • Automates routine reports that do not need to be entered into our formal reporting system.
    • Allows for anonymous submission of complaints or tips from the public.
    • Creates a neatly and efficiently organized record of an incident through the use of checkboxes and short answers instead of a long narrative.
    Stephen Green | TrustRadius Reviewer

    Cons

    ABBYY FineReader

    • Conversion to MS Word (formatting accuracy issues occur)
    • Conversion to MS Excel (formatting accuracy issues occur)
    Anonymous | TrustRadius Reviewer

    Laserfiche

    • Some functions in Laserfiche Forms makes it hard for the average user to use such as formatting how you want a telephone number or horizontal fields.
    • CSS and Java Script make it harder for the average person to be able to make the forms the way they want. Laserfiche Answers helps but is time consuming.
    Angela Jordan | TrustRadius Reviewer

    Pricing Details

    ABBYY FineReader

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $19 per month per user

    ABBYY FineReader Editions & Modules

    Edition
    FineReader PDF 15 Standard$191
    FineReader PDF 15 Corporate$241
    FineReader Pro for Mac$692
    1. per month per user
    2. per year per user
    Additional Pricing Details

    Laserfiche

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 per month

    Laserfiche Editions & Modules

    Edition
    Subscription$50.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 8.6
    Based on 16 answers
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Judy Nie | TrustRadius Reviewer

    Usability

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 8.0
    Based on 7 answers
    Laserfiche is a very easy product to use on both a technical and end-user level. This makes it readily incorporated into an organization. It does require planning and experience to avoid pitfalls, but it is the rare product that our end users have adapted to so quickly. In a short few years, our organization has become heavily reliant on Laserfiche and has re-shaped the way we architect our systems and solutions.Laserfiche has excellent documentation and training for both technical and business users. And finally, they have a very capable professional services arm.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 10.0
    Based on 4 answers
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Tim Nolan | TrustRadius Reviewer

    Performance

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 9.0
    Based on 2 answers
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Anonymous | TrustRadius Reviewer

    Support Rating

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 9.4
    Based on 18 answers
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Alexa Siebert | TrustRadius Reviewer

    Online Training

    ABBYY FineReader

    No score
    No answers yet
    No answers on this topic

    Laserfiche

    Laserfiche 10.0
    Based on 1 answer
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
    Sheree Montgomery | TrustRadius Reviewer

    Alternatives Considered

    ABBYY FineReader

    Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
    Moris Mendez | TrustRadius Reviewer

    Laserfiche

    Laserfiche offered me a free trial and I found it more cost-effective and suitable for my business. Although Trello has a lot more features, most of them are not required for our business. Also, we had a bad a really bad experience with the customer service of Trello. Laserfiche is way better and quick to respond to and resolve customer queries.
    Mandar Parab | TrustRadius Reviewer

    Return on Investment

    ABBYY FineReader

    • Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
    • The amount of storage required for digitized paper documents has been reduced by 30%.
    • Ability to compare multilingual documents has increased productivity of our multinational departments.
    Anonymous | TrustRadius Reviewer

    Laserfiche

    • Most of our customers see an immediate ROI on time savings, and better information analysis and records search. Paper processes replaced by Laserfiche are no longer plagued with situations where a single person knows where large numbers of documents are for example.
    Glen Murie | TrustRadius Reviewer

    Screenshots

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