What users are saying about
69 Ratings
3 Ratings
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Score 9.3 out of 100
69 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

ABBYY FineReader

[ABBYY FineReader is well suited] to edit advanced documents that contain text, images, tables, columns among others, I used it when I have a large text file and they ask me to go in editable file type like docx, Another common use is when in documents there is personal or sensitive information that should not be public knowledge and you want to cure or erase this information without prejudice to the understanding of the background of the document.
Moris Mendez | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

ABBYY FineReader
Laserfiche
8.8
Content capture & imaging
ABBYY FineReader
Laserfiche
9.3
File sync, storage & archiving
ABBYY FineReader
Laserfiche
9.4
Document management
ABBYY FineReader
Laserfiche
9.5
Records management
ABBYY FineReader
Laserfiche
9.4
Content search & retrieval
ABBYY FineReader
Laserfiche
8.7
Enterprise content collaboration
ABBYY FineReader
Laserfiche
8.1
Content publishing & creation
ABBYY FineReader
Laserfiche
8.5
Security, risk management & information governance
ABBYY FineReader
Laserfiche
9.1
Contract lifecycle management
ABBYY FineReader
Laserfiche
8.0
Automated workflows
ABBYY FineReader
Laserfiche
9.1
Mobile support
ABBYY FineReader
Laserfiche
8.3
Integration
ABBYY FineReader
Laserfiche
8.1

Pros

ABBYY FineReader

  • Advanced text recognition
  • Editing complex documents
  • Fragment recomposition, image relocation, worksheet cleaning, among others
  • Easy and fast configuration, in addition to the support of a large number of different digitization equipment
Moris Mendez | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

ABBYY FineReader

  • A versioning system of the work done or the editions that have been saved in the files, or a tracking of changes between one version and another would be fabulous
  • An improvement that would be asked would be as previews or suggestions of the type of file that could be beneficial to use in an edition
  • The redesign of the panels is that of the analyzed document, the edition and the changes in my opinion need a resizing to have a better view of the work
Moris Mendez | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support Rating

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.5
Based on 10 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

ABBYY FineReader

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

ABBYY FineReader

Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
Moris Mendez | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

ABBYY FineReader

  • Great positive impact on productivity as it helps to avoid spending so much time scanning or editing documents
  • Staff use the time saved with this tool on the substantive tasks of their position
  • Our objective, being a public institution, is of a benefit to the population and not commercial, therefore everything that we add to perform efficiently and effectively, our work is always well appreciated.
Moris Mendez | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

ABBYY FineReader

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ABBYY FineReader Editions & Modules

Edition
FineReader PDF 15 Standard$1991
FineReader PDF 15 Corporate$2991
FineReader Pro for Mac119.991
  1. one-time payment
Additional Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche Editions & Modules

Edition
Subscription$50.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ABBYY FineReader
10.0
Laserfiche
8.5

Likelihood to Renew

ABBYY FineReader
Laserfiche
8.6

Usability

ABBYY FineReader
Laserfiche
10.0

Reliability and Availability

ABBYY FineReader
Laserfiche
10.0

Performance

ABBYY FineReader
Laserfiche
9.0

Support Rating

ABBYY FineReader
Laserfiche
9.5

Online Training

ABBYY FineReader
Laserfiche
10.0

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