What users are saying about

SAP Jam

3 Ratings

Absorb Anywhere LMS

5 Ratings
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Score 4.9 out of 101

SAP Jam

3 Ratings
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Score 5.3 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
No photo available

Feature Rating Comparison

Project Management

Absorb Anywhere LMS
SAP Jam
6.5
Mobile Access
Absorb Anywhere LMS
SAP Jam
5.0
Search
Absorb Anywhere LMS
SAP Jam
8.0

Communication

Absorb Anywhere LMS
SAP Jam
8.0
Chat
Absorb Anywhere LMS
SAP Jam
9.0
Notifications
Absorb Anywhere LMS
SAP Jam
9.0
Discussions
Absorb Anywhere LMS
SAP Jam
10.0
Surveys
Absorb Anywhere LMS
SAP Jam
6.0
Internal knowledgebase
Absorb Anywhere LMS
SAP Jam
6.0

File Sharing & Management

Absorb Anywhere LMS
SAP Jam
8.3
Versioning
Absorb Anywhere LMS
SAP Jam
8.0
Video files
Absorb Anywhere LMS
SAP Jam
7.0
Audio files
Absorb Anywhere LMS
SAP Jam
7.0
Document collaboration
Absorb Anywhere LMS
SAP Jam
8.0
Access control
Absorb Anywhere LMS
SAP Jam
10.0
Advanced security features
Absorb Anywhere LMS
SAP Jam
10.0

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
No photo available

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SAP Jam4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
No photo available

Usability

No score
No answers yet
No answers on this topic
SAP Jam5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
No photo available

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SAP Jam2.0
Based on 1 answer
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
No photo available

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
No photo available

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
No photo available

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Jam

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details