What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 4.6 out of 101
Based on 7 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 5.3 out of 101
Based on 3 reviews and ratings
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Likelihood to Recommend
Absorb Anywhere LMS
Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
SAP Jam
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesFeature Rating Comparison
Project Management
Absorb Anywhere LMS
—
SAP Jam
6.5
Mobile Access
Absorb Anywhere LMS
—
SAP Jam
5.0
Search
Absorb Anywhere LMS
—
SAP Jam
8.0
Communication
Absorb Anywhere LMS
—
SAP Jam
8.0
Chat
Absorb Anywhere LMS
—
SAP Jam
9.0
Notifications
Absorb Anywhere LMS
—
SAP Jam
9.0
Discussions
Absorb Anywhere LMS
—
SAP Jam
10.0
Surveys
Absorb Anywhere LMS
—
SAP Jam
6.0
Internal knowledgebase
Absorb Anywhere LMS
—
SAP Jam
6.0
File Sharing & Management
Absorb Anywhere LMS
—
SAP Jam
8.3
Versioning
Absorb Anywhere LMS
—
SAP Jam
8.0
Video files
Absorb Anywhere LMS
—
SAP Jam
7.0
Audio files
Absorb Anywhere LMS
—
SAP Jam
7.0
Document collaboration
Absorb Anywhere LMS
—
SAP Jam
8.0
Access control
Absorb Anywhere LMS
—
SAP Jam
10.0
Advanced security features
Absorb Anywhere LMS
—
SAP Jam
10.0
Pros
- Clean interface for learners
- Logical organization of courses
- Admin portal is OK
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
- Managing members with the communities is easy (including inviting them to join).
- Publishing and editing content is easy with the platform.
- The interface is easy to use and navigate.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesCons
- Customer Support is unresponsive and poor
- Inconsistent interface in the product
- Reporting out of Absorb is cumbersome
- No search functionality within courses.
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
- Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
- Analytics on engagement aren't great.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesLikelihood to Renew
No score
No answers yet
No answers on this topic
SAP Jam4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesUsability
No score
No answers yet
No answers on this topic
SAP Jam5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesSupport
Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
SAP Jam2.0
Based on 1 answer
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesAlternatives Considered
At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesReturn on Investment
- We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
- Learning team was able to reduce the amount of live training and travel.
Director Product Marketing & Enablement
Prophix SoftwareComputer Software, 201-500 employees
- Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
- We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.

Verified User
Manager in Social Media
Non-Profit Organization Management Company, 501-1000 employeesPricing Details
Absorb Anywhere LMS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—SAP Jam
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No