Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
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SAP Jam
Score 8.7 out of 10
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SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.
Absorb LMS is appropriate for any continuing education organization or company that wants a reliable platform to host enduring educational content. It has been a great experience in terms of building and designing courses, monitoring learner progress, and as another touch point for learners to access other resources our organization offers.
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Usability - Both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful.
Integration - We used the Scheduled Data Imports and Exports to connect with our HRIS tool. After the initial configuration, it has worked reliably and gives me all the custom data I need to make assignments and reporting a breeze.
Design - I know it's covered a little bit in the Usability above, but the site just looks fantastic. There are a lot of options to customize and fit your branding requirements and all of the thumbnails/posters/billboards/etc give a very visual and appealing look to the LMS. Much better than I've seen in other products.
Uploading documents is perceived as hard for employees, especially with video uploads.
Sometimes the program lacks and then an employee has to start all over.
Spacing courses is possible but not with a certain amount of time, which would be useful if the next course could open after a week/month instead of when the employee finishes the previous course.
We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
I know the support team is hard at work! We are currently dealing with a confusing issue where our buttons don't connect to the pages we assign them, and they have been looking into this for a number of weeks. I hope they will unravel the issue soon so we can role out our modules!
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Our organization previously used LMS365, which did not support eCommerce and had difficulties supporting external users. (My understanding is the issues with external users may have been directly related to our Microsoft implementation and not directly LMS365's fault, but it was nonetheless a deal breaker for us.) Docebo was the runner up in our LMS selection process and I spent significant time chatting with the team at Docebo. It seemed like a strong competitor to Aborb. Ultimately, Absorb was both slightly more cost-efficient for our scenario.
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
Course enrollments and completions have increased by 500% since implementation
Employee visits to our learning centre have increased by 300% since implementation
Cost saving from a time perspective as we can automate a lot of the admin work we used to do.
Pre Absorb we had about 3 or 4 e-learnings that were available. We now have over 100 that are accessible to all employees
Ability to seamlessly integrate with Workday and Udemy allowing all learning to be in one place, people data to be imported from WD, and very comprehensive reporting
