7 Ratings
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Score 4.6 out of 101
109 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
Ron Massicotte profile photo

SuccessFactors Talent Solutions

Positive: Great advantage is when using Recruiting, Performance Reviews, Goal management, and Training for your employees. The need for real-time updates and adjustments is imperative in the world of human resources.Less Appropriate: The app is currently not up to par and would be a great asset once they update and release more features.
Adam Kasten, PHR profile photo

Feature Rating Comparison

Onboarding

Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.1
New hire portal
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0
Manager tracking tools
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Compliance tracking and reporting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.2

Performance and Goals

Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.9
Corporate goal setting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0
Subordinate goal setting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.4
Individual goal setting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0
Line-of sight-visibility
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.3
Performance tracking
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.1

Performance Management

Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.8
Performance plans
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0
Plan weighting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.5
Manager note taking
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.0
Performance improvement plans
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.9
Review status tracking
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.6
Rater nomination workflow
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Review reminders
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.7
Workflow restrictions
Absorb Anywhere LMS
SuccessFactors Talent Solutions
6.9
Multiple review frequency
Absorb Anywhere LMS
SuccessFactors Talent Solutions
6.5
Reporting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.5

Succession Planning

Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.3
Create succession plans/pools
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0
Candidate ranking
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.4
Candidate search
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.0
Candidate development
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.0

Recruiting / ATS

Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.3
Job Requisition Management
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.1
Company Website Posting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Publish to Social Media
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Job Search Site Posting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Customized Application Form
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.0
Resume Management
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.3
Duplicate Candidate Prevention
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.9
Candidate Search
Absorb Anywhere LMS
SuccessFactors Talent Solutions
6.5
Applicant Tracking
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.3
Collaboration
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.5
Task Creation and Delegation
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.9
Email Templates
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.4
User Permissions
Absorb Anywhere LMS
SuccessFactors Talent Solutions
9.2
Notifications and Alerts
Absorb Anywhere LMS
SuccessFactors Talent Solutions
7.9
Reporting
Absorb Anywhere LMS
SuccessFactors Talent Solutions
8.4

Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • SuccessFactors has a variety of products covering the entire human capital suite. Their core strength lies in the consolidation of these into a single system which simplifies the experience for users.
  • The software is highly configurable for a SaaS product. While it varies between the modules, there is typically a lot room to configure both functionality and aesthetics.
  • Success Factors provides a great support system. We receive a lot of help from their support team, engineers, and sales reps. SF has also gone out of its way to create a robust customer community, resource guides, and in-depth trainings for administrators.
No photo available

Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
Ron Massicotte profile photo
  • Your core data restricts you to a handful of custom fields/filters that are used for areas such as security, reporting privileges, etc. You must have strong forward thinking to consider which filters you will require and still have flexibility built in as your needs will certainly change over time.
  • Support is a constant area of improvement. When SuccessFactors moved to a tiered model, it grew difficult to ever have our issues resolved at the lowest tier. They didn't understand the issue, were slow to respond and it took forever to escalate. SuccessFactors now markets a Platinum Support option which comes at a price, though we've had mixed results. Their AZ data center seems to have frequent issues which impact your ability to login, run reports, etc. If you purchase Platinum Support, you will be on the 'good' data center and should have limited issues.
  • Reporting is still a bit clunky and can be an issue, though SuccessFactors has provided more options in recent years including Ad hoc Reporting, Dashboards 2.0, etc.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions7.0
Based on 15 answers
Our corporate offices are investing alot of money in SF. It will only grow at our company.
Ellen Meister profile photo

Usability

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions8.0
Based on 4 answers
The goals module could be a little more straightforward in terms of aligning and linking goals. The employee central is relatively new, so it's been a little buggy and we've had to use workarounds. However, overall I am very satisfied.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions8.9
Based on 2 answers
If you had asked me before the summer, I would have rated them 10/10 for up time. I am not sure if it was due to the SAP acquisition or not, but we had quite a few significant issues over the summer. Their servers have been bombarded. I know they are setting up new data centers, so some of these issues are supposed to go away. We have had more downtime than I think is acceptable, especially based on past performance.
No photo available

Performance

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions6.2
Based on 2 answers
We had some slow downs in last 6 months because of the server issues. They were experiencing load balancing issues. In previous years we have not had problems. We do batch our appraisals into one time at the end of our fiscal year which is June.
No photo available

Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
SuccessFactors Talent Solutions6.9
Based on 2 answers
I would rate the support for Employee Central much higher - 9/10. It is a new product and they want people to be successful. For other modules, tech support is abysmal. They made some changes over the summer and last fall and it was really challenging. Their people did not understand the product and they would take an eternity to get back to you. They would make changes that effected other areas of product and they were not aware of it
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions9.0
Based on 1 answer
It's great. Whenever we've asked for in person training, it's been very tailored to our needs. There's a lot of good discussion before hand in preparation.
No photo available

Online Training

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions8.0
Based on 2 answers
When available it is good, for new products. It has been slow to get up and running and should be more expansive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
SuccessFactors Talent Solutions7.5
Based on 2 answers
In reference to the implementation of Employee Central, the consultants were less familiar with certain aspects of product as it's new. I would have liked them to have better handle on all aspects of product as there were some things we had to go back and change. They were however helpful and open to discussion all the time. They were very accessible to us.
No photo available

Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
SuccessFactors has proven much more advanced and diverse than other tools I have used. This allows us to track progress of new hires and also current employees as well as performance management and goal setting. This software is easy to use and simple to manage for such a large scale organization which can be very hard to find compared to other softwares in the markets currently. I would definitely recommend!
No photo available

Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • Faster and more robust consideration of senior leaders for new opportunities.
  • Better recognition of key skill gaps at mid-management levels.
  • More efficient process tying compensation rewards with talent data and talent movement.
Lloyd Baker, MBA, SPHR profile photo

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SuccessFactors Talent Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details