What users are saying about

Acarda Outbound

1 Ratings
Score 8 out of 101

Oracle Contact On Demand

6 Ratings
Score 6.1 out of 101

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Likelihood to Recommend

Acarda Outbound

I think that Acarda is a fantastic tool for any company that is perhaps not selling software, not offering technical support, has minimal technical needs internally, and wants a tool that just works well. We have had issues with support and dropped calls from other outbound and VOIP systems, Acarda was a really solid platform. I would imagine that the average Sales, Billing and Support Team of a small business or StartUp would find a lot to love here.
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Oracle Contact On Demand

Medium to large companies with multiple departments (i.e. Sales, Marketing, Call Center, etc.)
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Pros

  • Simple Setup.
  • Great Support Team.
  • Never dropped calls.
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  • Helps with finding the right answers quickly
  • We are able to see how satisfied our customers are
  • Solution library is helpful
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Cons

  • Lacked the level of integrations we needed with other software.
  • That's it. It was great otherwise.
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  • It could be more intuitive
  • Font and colors are monotonous
  • Not clear for beginner users
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Alternatives Considered

I am not super familiar with the competitors because we moved away from this style of support soon after adopting Acarda, but I had no complaints while using it.
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No answers on this topic

Return on Investment

  • Easy to get started with.
  • Great workflow, especially for people starting in the industry.
  • Helped us meet our daily call goals.
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  • Concise reports
  • Clear commnication
  • Priorities are clear
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Pricing Details

Acarda Outbound

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle Contact On Demand

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details