44 Ratings
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Score 7.5 out of 100
Top Rated
1028 Ratings
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Score 8 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Confluence

Confluence is very good in situations where you need to share with the customer what are your instructions and procedures to resolve a specific problem. When asked, you only need to send him the knowledge-base article as a proof of work. We also use it to share this kind of information with the overseas team, as we are in a country and some of our coworkers live in another country far away.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.9
Confluence
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.9
Confluence

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
API
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Confluence
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Confluence
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Confluence

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Confluence
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Confluence
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Confluence

Project Management

Acquia Open Digital Experience Platform (DXP)
Confluence
7.8
Task Management
Acquia Open Digital Experience Platform (DXP)
Confluence
8.4
Gantt Charts
Acquia Open Digital Experience Platform (DXP)
Confluence
7.9
Scheduling
Acquia Open Digital Experience Platform (DXP)
Confluence
7.1
Workflow Automation
Acquia Open Digital Experience Platform (DXP)
Confluence
7.7
Mobile Access
Acquia Open Digital Experience Platform (DXP)
Confluence
7.8
Search
Acquia Open Digital Experience Platform (DXP)
Confluence
8.0
Visual planning tools
Acquia Open Digital Experience Platform (DXP)
Confluence
7.9

Communication

Acquia Open Digital Experience Platform (DXP)
Confluence
8.1
Chat
Acquia Open Digital Experience Platform (DXP)
Confluence
6.4
Notifications
Acquia Open Digital Experience Platform (DXP)
Confluence
8.8
Discussions
Acquia Open Digital Experience Platform (DXP)
Confluence
8.4
Surveys
Acquia Open Digital Experience Platform (DXP)
Confluence
7.0
Internal knowledgebase
Acquia Open Digital Experience Platform (DXP)
Confluence
9.1
Integrates with GoToMeeting
Acquia Open Digital Experience Platform (DXP)
Confluence
6.0
Integrates with Gmail and Google Hangouts
Acquia Open Digital Experience Platform (DXP)
Confluence
9.3
Integrates with Outlook
Acquia Open Digital Experience Platform (DXP)
Confluence
9.6

File Sharing & Management

Acquia Open Digital Experience Platform (DXP)
Confluence
8.5
Versioning
Acquia Open Digital Experience Platform (DXP)
Confluence
8.9
Video files
Acquia Open Digital Experience Platform (DXP)
Confluence
7.8
Audio files
Acquia Open Digital Experience Platform (DXP)
Confluence
8.2
Document collaboration
Acquia Open Digital Experience Platform (DXP)
Confluence
9.1
Access control
Acquia Open Digital Experience Platform (DXP)
Confluence
9.0
Advanced security features
Acquia Open Digital Experience Platform (DXP)
Confluence
8.9
Integrates with Google Drive
Acquia Open Digital Experience Platform (DXP)
Confluence
7.8
Device sync
Acquia Open Digital Experience Platform (DXP)
Confluence
7.9

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Confluence

  • Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
  • Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
  • Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.
Chris Snelling, CFA | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Confluence

  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.5
Based on 9 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott | TrustRadius Reviewer

Performance

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.8
Based on 4 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.5
Based on 41 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Confluence

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.
Brian Taylor | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Confluence

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Confluence
8.5

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Confluence
10.0

Usability

Acquia Open Digital Experience Platform (DXP)
Confluence
8.5

Reliability and Availability

Acquia Open Digital Experience Platform (DXP)
Confluence
10.0

Performance

Acquia Open Digital Experience Platform (DXP)
Confluence
9.8

Support Rating

Acquia Open Digital Experience Platform (DXP)
Confluence
8.5

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Confluence
9.0

Scalability

Acquia Open Digital Experience Platform (DXP)
Confluence
10.0

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