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Top Rated
109 Ratings
44 Ratings
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Score 7.5 out of 100

Treasure Data

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Top Rated
109 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Treasure Data

Utilizing Arm Treasure Data will definitely help in creating better customer experience or centricity within your organization. It's very important to build a team that has many members all throughout your organization, purely focused on the customer data platform as this platform and the use cases that go along with it are a beast. But, definitely, it has been paying off.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
Treasure Data
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
Treasure Data

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
API
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Treasure Data
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Treasure Data
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Treasure Data

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Treasure Data
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Treasure Data
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Treasure Data

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Treasure Data

  • Arm Treasure Data's audience studio is an intuitive tool for marketers who don't have any engineering or coding experience to start building audience segments for external activation purposes.
  • Treasure Data also is constantly innovating and adding features to their product that fit each customer's specific business model and use cases. Their customer success reps are an extension of our team who understand how to leverage their technology to solve our business problems.
  • Treasure Data makes client education one of their key focuses. Their Treasure Data University product is very insightful for marketers who aren't familiar with this new technology.
Anonymous | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Treasure Data

  • Pricing is a bit of a black box. We are currently priced on split hour usage and some spikes come out of nowhere and leave us seeking answers (and sometimes finding unsatisfactory ones).
  • Some jobs will fail, causing workflows to be interrupted due to a product change or a one-time product related issue. We usually contact Support in these cases, and while they are incredibly responsive and helpful, it would be great to have more proactive communication.
  • Treasure's UI leaves us wanting more in terms of organization and controls, especially as we scale and grow the number of data sources, queries, and workflows.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Treasure Data

Treasure Data 8.8
Based on 4 answers
I do think that we definitely will be renewing. We are putting major resources, time, and effort into Arm Treasure Data becoming an extension of our organization, in many ways. We are working toward complete synergies with this product and leadership is very excited about the direction we are heading to be completely customer-centric.
Anonymous | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Treasure Data

Treasure Data 7.3
Based on 3 answers
If you are a data person, you will likely understand the product and how to use it well. We did find that some of our queries run into memory issues though. If you are a marketer and want to build easy audience segments, I am not sure how easy it will be for you. We are still working through this.
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Treasure Data

Treasure Data 8.2
Based on 7 answers
The technical team has a good hold on the nuances of the data related to our organization. I have found the online technical support on their site quite responsive including the L1 support. In cases where the L1 team isn't able to resolve, I have found they are prompt in getting the product team's input to get a quick resolution.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Treasure Data

Treasure Data 7.3
Based on 2 answers
Implementation was quick and our developers had very few issues with the SDK.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Treasure Data

We felt that Treasure Data was far beyond the reaches of Looker and Stitch. The full integrations, easy to work with staff, and the overall culture of helping customers was our draw to Treasure Data. This has helped us to get up-to-speed, with a very minimal staff, providing insight and data around our full business, with only one or two people working on the platform - part-time.
Mark Chiles | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Treasure Data

  • It enables us to do things that no one else our size can do, and which cause bigger vendors like Google with BigQuery to get very uncomfortable when I tell them we can do everything they consider core USPs.
  • The most direct impact on ROI is supporting the creation and syndication of audiences to ad platforms based upon behavioural data which can only be stitched together between several sources (Shopify and Zendesk and Segment).
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Treasure Data

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Treasure Data
7.9

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Treasure Data
8.8

Usability

Acquia Open Digital Experience Platform (DXP)
Treasure Data
7.3

Support Rating

Acquia Open Digital Experience Platform (DXP)
Treasure Data
8.2

Implementation Rating

Acquia Open Digital Experience Platform (DXP)
Treasure Data
7.3

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