Likelihood to Recommend If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review REST API calls are available for all Delphix activities. Delphix makes it simple to move data between production to other test or QA environments. Through the replacement with a dummy, yet realistic data of the customer or patient data, you reduce the danger of data breaches for any and all copies of data you produce.
Read full review Pros Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day. We have different classes of data which requires different retention policies. Acronis makes that easy to manage. Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM. Read full review Fast refresh of production data to non-production environments. Easy to automate tasks in Delphix (Bookmark, Rewind, Refresh, etc.) and build pipelines in tools like Jenkins. Enables CI/CD push button build of new virtual database and also the ability to automate regression testing scenarios as well as provide a simple way to expose self-service to developers & testers. The staff at Delphix are knowledgeable and take a genuine interest in helping their customers succeed. The support organization is among the best I've seen. Delphix is good at notifying customers of bugs & features striking a good balance on sending the right amount and type of communication. Delphix is always improving the product and fixing any bugs quickly and transparently. Delphix Data Masking product works as described and allows for multiple streams of masking concurrently to complete masking faster. Read full review Cons The web interface is slow and can kick you off from time to time I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors Read full review Delphix is a hefty solution for virtualization, but it is not strong enough for the creation of data, so we have to use another platform when it comes to creating new data. Moreover, Delphix web pages do not support AD security groups which eventually results in hassle if you have a large number of users to create and maintain passwords. Read full review Likelihood to Renew We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Read full review Usability I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Read full review Support Rating I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
Read full review Delphix support could be a little better. It seems sometimes we bounce through support engineers until we get one that understands our issues and know how to fix it.
Read full review Implementation Rating I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Read full review Alternatives Considered We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Read full review The other competitors in the market are Solix and Data Global and SAP. The pricing and the UI are much simpler and easy to put Delphix in the top spot.
Read full review Contract Terms and Pricing Model I would love it if they offered better cloud space pricing or even "unlimited"
Read full review Scalability The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Read full review Return on Investment Every times you restore a file, you see the value and the ROI of backup. Backup is a great protection against ransomware, you can always restore files that has been infected. When you want to go back in previous version of files, it can be life saver. Read full review Positive ROI on the first year. Low TCO as really easy to use and manage. Avoid technology vendor lock in. Avoid technology difficulties to manage data, one ingested Delphix is on charge. Read full review ScreenShots