What users are saying about
Top Rated
24 Ratings
31 Ratings
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Score 8.6 out of 100
Top Rated
24 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Acronis Cyber Backup Cloud

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

Bacula Enterprise

Bacula Enterprise fits a certain type of market. The Unix-based sysadmin who has a diverse range of systems to back up and is happy to get their hands dirty with command-line tools and text-based configuration files. They have a large range of plugins to back up specific systems (eg. databases, VMs, and lots more) making it a truly flexible product in a single package. Addons like B web further improve on the already well-equipped product.However, this approach may not suit everyone, so I'd be hesitant recommending it in all situations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Cyber Backup Cloud
Bacula Enterprise
9.5
Universal recovery
Acronis Cyber Backup Cloud
Bacula Enterprise
9.1
Live recovery
Acronis Cyber Backup Cloud
Bacula Enterprise
9.8
Recovery verification
Acronis Cyber Backup Cloud
Bacula Enterprise
9.8
Business application protection
Acronis Cyber Backup Cloud
Bacula Enterprise
8.2
Multiple backup destinations
Acronis Cyber Backup Cloud
Bacula Enterprise
10.0
Incremental backup identification
Acronis Cyber Backup Cloud
Bacula Enterprise
10.0
Backup to the cloud
Acronis Cyber Backup Cloud
Bacula Enterprise
9.6
Deduplication and file compression
Acronis Cyber Backup Cloud
Bacula Enterprise
10.0
Snapshots
Acronis Cyber Backup Cloud
Bacula Enterprise
9.2
Flexible deployment
Acronis Cyber Backup Cloud
Bacula Enterprise
8.7
Management dashboard
Acronis Cyber Backup Cloud
Bacula Enterprise
9.4
Platform support
Acronis Cyber Backup Cloud
Bacula Enterprise
10.0
Retention options
Acronis Cyber Backup Cloud
Bacula Enterprise
10.0
Encryption
Acronis Cyber Backup Cloud
Bacula Enterprise
9.3

Pros

Acronis Cyber Backup Cloud

  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
Derek Schroeder | TrustRadius Reviewer

Bacula Enterprise

  • Proactive support - Once a year, Bacula will proactively send me a report on how my Bacula Enterprise environment is running and what changes they recommend that I change to optimise my backup environment. I've found this to be extremely helpful and unique as most other companies don't do this.
  • Robustness - In the last 10 years this product has caused our company hardly any issues. Once it's setup correctly and to your liking, it hardly needs any maintenance. The only major issue we had was with the community version and once we switched to the Enterprise version this was fixed immediately.
  • Support - Their support is second to none. Whenever I've had an issue, big or small, they resolved it within a few hours. In one case where our RAID array failed on the main Bacula drive (using community version), they managed to get our backups up and working in 24 hours. They appreciated the seriousness of the situation and provided the appropriate resources for us to get the job done.
Brian O'Connell | TrustRadius Reviewer

Cons

Acronis Cyber Backup Cloud

  • The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
  • Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
  • The backup error reports are not detailed enough to help administrators fix issues.
Michael O'Riley | TrustRadius Reviewer

Bacula Enterprise

  • The Bacula Enterprise takes a while to understand and install. I found the terminology that Bacula Enterprise used to be a bit different from what I was used to and I needed to think about our backups in a slightly different way than I was used to. It seemed at first that it was too complex, but actually it is very straightforward and very flexible and very powerful. Looking back, I don't know how I could do without the options I have with Bacula Enterprise.
  • Also, although Bacula Enterprise is well documented with manuals, whitepapers, articles and even books, I find it a bit difficult to navigate through all the available information. More than once I've read through an explanation of a feature only to find out that it no longer applies and that I should have read a different paper. I've learned to ask support for the right article to read, but I'd rather see the documentation organized better so I can learn on my own.
  • Personally I prefer working with configuration files and text consoles, but if I were looking for a slick graphical user interface, Bacula Enterprise does not have it.
  • Bacula Enterprise technical support is excellent, but the ticketing system needs work. One creates a ticket on a web portal but can only follow up on that ticket via email. I would very much like to update the ticket on the website as well as via email.
Cliff Nieuwenhuis | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Usability

Acronis Cyber Backup Cloud

No score
No answers yet
No answers on this topic

Bacula Enterprise

Bacula Enterprise 6.4
Based on 2 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Cyber Backup Cloud

Acronis Cyber Backup Cloud 8.4
Based on 3 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

Bacula Enterprise

Bacula Enterprise 9.5
Based on 14 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup Cloud

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

Bacula Enterprise

We started using Bacula Community Edition back in 2011 and took advantage of Bacula's selective migration plan in 2014 to move to the Enterprise Edition. This move came about after our technical team decided to conduct a formal review of its backup and recovery requirements, both for the present and future. Whilst other backup solutions available at the time (Avamar, Veeam, Commvault) could do the job, none of them could do it as cost effectively as Bacula.
John Kenyon | TrustRadius Reviewer

Return on Investment

Acronis Cyber Backup Cloud

  • Acronis met our business objectives by simplifying our backup infrastructure
  • Reduced costs of our off site backup infrastructure
  • Reduced staff dedicated to monitoring off site backups
Ted Cook | TrustRadius Reviewer

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup Cloud
8.9
Bacula Enterprise
9.7

Likelihood to Renew

Acronis Cyber Backup Cloud
9.1
Bacula Enterprise
9.1

Usability

Acronis Cyber Backup Cloud
Bacula Enterprise
6.4

Support Rating

Acronis Cyber Backup Cloud
8.4
Bacula Enterprise
9.5

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