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ActiveCampaign vs. Litmus from Validity vs. Salesforce Agentforce Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCampaign

    Score8.6 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $180

    per year (single user)

    Litmus from Validity

    Score8.6 out of 10
    N/ALitmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.N/A

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Editions & Modules
    Starter
    $15
    per month (billed annually)
    Pro
    $49
    per month (billed annually)
    Plus
    $79
    per month (billed annually)
    Enterprise
    $149
    per month (billed annually)
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Considered Multiple Products
    ActiveCampaign
    Chose ActiveCampaign
    Already mentioned this but we moved to ActiveCampaign from Pardot. We felt that Pardot was too expensive for our use case and was actually fairly clunky in terms of setting up emails. Obviously, Pardot was better from a Salesforce integration point but ActiveCampaign has a …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has awesome ease of use and really fits into our workflow. It saves us heaps of time and has the perfect balance of customizability, complexity, flexibility, and speed.
    Incentivized
    Chose ActiveCampaign
    The functionality is comparable but the price for ActiveCampaign is a lot better than most competitors, for the number of active contacts. It's pretty much as easy to use as HubSpot and while not a powerful as Marketo, it's got enough features to make it really useful for …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has the best combination of features and functionality for the price that we've found in the industry.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has advanced automation features, but lacks advanced design, layout and testing features. ActiveCampaign has a great interface for creating new automations and forms to get them up and running quickly, but the design of the automated emails that goes out has many …
    Incentivized
    Chose ActiveCampaign
    Pardot is in my opinion overpriced and because it relies on Salesforce as a CRM limiting as a choice. HubSpot CRM is great even in the free version, but once you need to add email automation in the mix the cost become a big factor.
    Incentivized
    Chose ActiveCampaign
    For the price, ActiveCampaign offers a lot of features and benefits that are in line with some of the bigger players in the space. Their customer support team is always very responsive and has been helpful in troubleshooting any issues that have come up. We also started using …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign really focuses on making the fundamental marketing automation functionality easy to use. It doesn't have as many enterprise features or customization, but that is clearly intentional. For small to mid-sized businesses, those enterprise features get in the way …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is one of the most robust marketing automation platforms available today and allows us to integrate with virtually all other marketing tools in our tech stack. When vetting a marketing automation software to support our clients, we did not like that other larger …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is the budget option, no doubt. There isn't a single other tool even near it in price that offers anywhere near the level of tools that ActiveCampaign offers.

    However, just because it's really inexpensive, don't let that lead you to think its a "cheap" tool. They …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is more modern than most other solutions. The ease-of-use is on another playing field entirely. The automation builder is a marketers dream. Downfalls are the lack of landing page builder and general necessity of integrating through Zapier, not native.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is closest in proximity to Infusionsoft but falls short of in most every area except price. It is not in the same ballpark as Pardot, Marketo and HubSpot. To be fair, however, one also has to pay a great deal more for those solutions.
    Incentivized
    Validity
    Chose Litmus from Validity
    In my previous organization, we used to send manual email tests.
    Incentivized
    Chose Litmus from Validity
    It seems like similar functionality, but was simpler to use alongside Salesforce.
    Incentivized
    Chose Litmus from Validity
    I prefer the user interface and I like that its possible to join it with Salesforce
    Incentivized
    Chose Litmus from Validity
    We evaluated Litmus against Email on Acid and ultimately opted for Litmus due to its more expansive functionality and workflow. In fairness, Email on Acid offered a good rendering tool, but Litmus went further with engagement analytics, heatmaps and read time insights. …
    Incentivized
    Chose Litmus from Validity
    Litmus is better overall. Better UI. User friendly. Relatively intuitive.
    Incentivized
    Chose Litmus from Validity
    I selected Litmus because it provides an all-in-one powerful tool to update content, collaborate with teams, and analyse data seamlessly. This saves a big amount of time for the whole team. The insights are more granular allowing us to focus deeper into improvements. The …
    Incentivized
    Chose Litmus from Validity
    NA
    Incentivized
    Chose Litmus from Validity
    it's more user friendly
    Incentivized
    Chose Litmus from Validity
    Litmus is much more user-friendly and easier to use, and it comes with additional features that weren't available in Email on Acid.
    Incentivized
    Chose Litmus from Validity
    Having used both, I definitely prefer Litmus over Email on Acid. It's a little more intuitive in terms of UI, and previews load faster. The integration with Salesforce Marketing Cloud also sets it apart further.
    Incentivized
    Chose Litmus from Validity
    In my experience, Email on Acid is far less reliable for accuracy than Litmus
    Incentivized
    Chose Litmus from Validity
    We've tried Email on Acid in the past and Litmus has a much more advanced offering. The user interface is superior and they are constantly innovating and rolling out new features.
    Incentivized
    Chose Litmus from Validity
    I've used HubSpot Marketing Hub previously to build marketing emails. In my current role, I do not use Litmus to build emails, only to QA - so I can cannot compare apples to apples. But I do have some familiarity with Hubspot, and I was never able to easily share an email for …
    Incentivized
    Chose Litmus from Validity
    From a platform and tool perspective, Litmus does a great job at providing rendering testing. No issues.
    Incentivized
    Chose Litmus from Validity
    Litmus has an easier view to see how the emails render across different email clients and seems to be very accurate to how they show up in mailboxes.
    Incentivized
    Chose Litmus from Validity
    I haven't used another service similar to Litmus before, but would be very happy to recommend it and I do not feel the need to evaluate other products.
    Incentivized
    Chose Litmus from Validity
    We currently use both Everest and Litmus. In my opinion, the way our team uses Litmus would rank in second place compared to Everest. Everest not only reports on deliverability, feedback loops, spam traps, block listings, domain and IP reputation, and so much more, but it also …
    Incentivized
    Chose Litmus from Validity
    There is just no comparison in a way, Litmus offers a much greater range of features, from builder to previews accross various clients. Mailchimp only seems to allow very simple features compared to what Litmus itself has to offer.
    Incentivized
    Chose Litmus from Validity
    Litmus is easier to understand, easier to use, and you cant beat the code editor Litmus provides
    Incentivized
    Chose Litmus from Validity
    Overall better user interface, product and pricing. Litmus is very well-known in the industry.
    Incentivized
    Chose Litmus from Validity
    Litmus provides better client preview and collaborative reviewing of message and format.
    Incentivized
    Chose Litmus from Validity
    Litmus has a better UI and is friendlier to non-email building people who need to collaborate and leave comments
    Incentivized
    Chose Litmus from Validity
    N/a
    Incentivized
    Chose Litmus from Validity
    Litmus is the original email testing platform, and nothing compares to the preview options it provides.
    Incentivized
    Chose Litmus from Validity
    Campaign Monitor is good but Litmus seems to be more solid and "fully baked". We liked the flow of the Litmus build process better and Litmus Proof really sealed the deal.
    Incentivized
    Salesforce
    Chose Agentforce Marketing
    Salesforce Marketing Cloud is superior to other marketing platforms I have used in the past.
    Incentivized
    Chose Agentforce Marketing
    I MUCH prefer Pardot to Mailchimp and Mailjet. It feels more like a professional product and behaves as such with a more advanced feature set and customizability. For instance, I have not found a good way in either of the competing products to do branded preference center …
    Incentivized
    Chose Agentforce Marketing
    Pardot is pretty much on the same level. We chose Pardot because it integrates directly with Salesforce. We already use Contentful for landing pages, so we weren't too worried about using Pardot's builder. I really liked the simplicity of the visual email workflows. Coming …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    492 Answers
    99%
    Would buy again
    294 Answers
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    471 Answers
    98%
    Delivers good value for the price
    214 Answers
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    493 Answers
    99%
    Happy with the feature set
    296 Answers
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    454 Answers
    98%
    Lived up to sales and marketing promises
    174 Answers
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    458 Answers
    98%
    Implementation went as expected
    175 Answers
    84%
    Implementation went as expected
    54 Answers
    Features
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    8.7
    690 Ratings
    12% above category average
    Litmus from Validity
    6.8
    377 Ratings
    17% below category average
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor8.5609 Ratings9.159 Ratings7.4122 Ratings
    Dynamic content8.7541 Ratings8.659 Ratings8.2153 Ratings
    Ability to test dynamic content8.4490 Ratings8.1239 Ratings6.3112 Ratings
    Landing pages7.6358 Ratings2.64 Ratings7.6121 Ratings
    A/B testing8.4400 Ratings6.511 Ratings7.0151 Ratings
    Mobile optimization9.2549 Ratings9.4352 Ratings6.7111 Ratings
    Email deliverability reporting8.6658 Ratings8.5273 Ratings7.2132 Ratings
    List management8.8677 Ratings7.08 Ratings8.1129 Ratings
    Triggered drip sequences10.0596 Ratings1.02 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    8.3
    543 Ratings
    4% above category average
    Litmus from Validity
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation8.6509 Ratings00 Ratings8.9109 Ratings
    Lead scoring and grading8.5371 Ratings00 Ratings8.1110 Ratings
    Data quality management8.6417 Ratings00 Ratings7.3116 Ratings
    Automated sales alerts and tasks8.8366 Ratings00 Ratings8.2101 Ratings
    Lead segmentation and distribution6.919 Ratings00 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    8.9
    390 Ratings
    16% above category average
    Litmus from Validity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring8.8311 Ratings00 Ratings7.3103 Ratings
    Event/webinar marketing9.1293 Ratings00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    6.8
    295 Ratings
    11% below category average
    Litmus from Validity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns7.2262 Ratings00 Ratings7.283 Ratings
    Social profile integration6.4257 Ratings00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    8.2
    652 Ratings
    9% above category average
    Litmus from Validity
    7.1
    256 Ratings
    7% below category average
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards8.0623 Ratings7.229 Ratings8.1118 Ratings
    Standard reports8.4611 Ratings7.5253 Ratings7.3123 Ratings
    Custom reports8.2397 Ratings6.6181 Ratings7.2100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    8.7
    511 Ratings
    13% above category average
    Litmus from Validity
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    0% below category average
    API8.6409 Ratings00 Ratings6.790 Ratings
    Role-based workflow & approvals8.6278 Ratings00 Ratings6.689 Ratings
    Customizability7.6437 Ratings00 Ratings6.8111 Ratings
    Integration with Salesforce.com9.097 Ratings00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM9.964 Ratings00 Ratings8.914 Ratings
    Integration with SugarCRM9.459 Ratings00 Ratings8.711 Ratings
    Third-party software integrations7.740 Ratings00 Ratings7.624 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ActiveCampaign and Litmus from Validity and Salesforce Agentforce Marketing
    Feature
    ActiveCampaign
    -
    Ratings
    Litmus from Validity
    8.5
    357 Ratings
    4% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    URL Validation00 Ratings9.3269 Ratings00 Ratings
    Link Tracking00 Ratings9.2234 Ratings00 Ratings
    Image Validation00 Ratings7.65 Ratings00 Ratings
    Inbox Display00 Ratings8.56 Ratings00 Ratings
    Email Accessibility Tools00 Ratings6.73 Ratings00 Ratings
    Spelling and Grammar Check00 Ratings7.31 Ratings00 Ratings
    Spam Testing00 Ratings9.5268 Ratings00 Ratings
    Email Previews00 Ratings9.6354 Ratings00 Ratings
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    ActiveCampaignLitmus from ValidityAgentforce Marketing
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    Bloomreach
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    Score9 out of 10
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    Score9.2 out of 10
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    Iterable
    Score8.2 out of 10
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    Score8.5 out of 10
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    User Ratings
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Likelihood to Recommend
    8.6
    (703 ratings)
    9.1
    (429 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    9.0
    (32 ratings)
    8.1
    (114 ratings)
    Usability
    9.3
    (66 ratings)
    8.0
    (22 ratings)
    8.5
    (37 ratings)
    Availability
    9.1
    (5 ratings)
    7.6
    (8 ratings)
    10.0
    (11 ratings)
    Performance
    7.3
    (5 ratings)
    7.3
    (8 ratings)
    9.6
    (9 ratings)
    Support Rating
    1.3
    (42 ratings)
    9.1
    (2 ratings)
    7.0
    (36 ratings)
    In-Person Training
    9.1
    (2 ratings)
    4.5
    (2 ratings)
    5.0
    (4 ratings)
    Online Training
    7.3
    (1 ratings)
    4.5
    (3 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    10.0
    (16 ratings)
    2.2
    (13 ratings)
    3.0
    (17 ratings)
    Configurability
    6.4
    (4 ratings)
    3.9
    (7 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    9.1
    (4 ratings)
    10.0
    (2 ratings)
    7.0
    (2 ratings)
    Product Scalability
    1.0
    (5 ratings)
    3.9
    (8 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    3.6
    (5 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    7.3
    (4 ratings)
    5.5
    (4 ratings)
    7.0
    (3 ratings)
    User Testimonials
    ActiveCampaignLitmus from ValidityAgentforce Marketing
    Likelihood to Recommend
    ActiveCampaign
    I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
    Incentivized
    Read full review
    Validity
    Proofing your emails is necessary. This is a tool that allows you to see how your email not only renders on multiple devices but how it performs. Some email building platforms will tell you their drag and drop templates are ready to go, however they stop short of analyzing accessibility, checking links, load speed among other things. I've also experienced drag and drop template issues as new email clients are released. Litmus provides peace of mind that you did your due diligence on crafting your email. While Litmus does provide some reporting you will not see every typical analytic an email report offers. However, you can use your Litmus data to enhance your email reports which in turn creates a robust view of email performance.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    ActiveCampaign
    • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
    • Super easy to use email creation that is aesthetically pleasing and user friendly
    • Easy email sequences and user classification from a large range of opt in trigger options
    Incentivized
    Read full review
    Validity
    • We haven’t explored the personalization features in depth yet, aside from using the Add-to-Calendar option, but we're excited to dig in further. Tools like live polls offer an easy way to boost engagement in our product marketing emails, and we see a lot of potential in using these templates to enhance personalization moving forward.
    • Litmus’ continuing education resources have been really helpful. I recently read an article on email deliverability that offered practical insights my team can apply moving forward. I especially appreciate how Litmus uses real examples and stats from the brands they work with—it makes the content feel actionable and relevant.
    • Online Training.
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    ActiveCampaign
    • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
    • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
    • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
    • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
    • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
    Incentivized
    Read full review
    Validity
    • I've not seen many limitations but I have noticed that sometimes emails sent from our CRM take too long to land in Litmus, or sometimes don't land at all.
    • As a beginner it was quite difficult for me to make my way around the platform - I thought "Create new" CTA was actually creating something new, maybe "Import from CRM" would have been more understandable. There were a few others but I remember this one.
    • In the Emails section, whenever I hover over an email, I want to be able to copy the subject line instead of getting the different CTAs appear intrusively (Summary, Builder, Previews & QA, Proof, Analytics, Monitor) - maybe these could appear on the bottom of the textbox, instead of them being imposed on top?
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveCampaign
    I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
    Incentivized
    Read full review
    Validity
    It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
    Incentivized
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    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
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    Usability
    ActiveCampaign
    ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
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    Validity
    Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
    Incentivized
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    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
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    Reliability and Availability
    ActiveCampaign
    I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
    Incentivized
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    Validity
    We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
    Incentivized
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    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
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    Performance
    ActiveCampaign
    Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
    Incentivized
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    Validity
    As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
    Incentivized
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    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
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    Support Rating
    ActiveCampaign
    This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
    Incentivized
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    Validity
    Absolutely fantastic support. It runs circles around the competition. They regularly reach out and chat, even if it's just to see if there's any issues we need to discuss. They clearly want the business and don't forget you once you sign the contract which is an issue with other similar services.
    Incentivized
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    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
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    In-Person Training
    ActiveCampaign
    No answers on this topic
    Validity
    It was very informative one on one session for me. I was able to use Litmus without any issues.
    Incentivized
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    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
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    Online Training
    ActiveCampaign
    No answers on this topic
    Validity
    It has all the required information.
    Incentivized
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    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
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    Implementation Rating
    ActiveCampaign
    Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
    Incentivized
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    Validity
    I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
    Incentivized
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    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
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    Alternatives Considered
    ActiveCampaign
    I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
    Incentivized
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    Validity
    This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
    Incentivized
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    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
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    Contract Terms and Pricing Model
    ActiveCampaign
    No answers on this topic
    Validity
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
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    Scalability
    ActiveCampaign
    My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
    Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
    At this point, I don't think I'd ever use any other platform!
    Incentivized
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    Validity
    With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
    Incentivized
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    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
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    Return on Investment
    ActiveCampaign
    • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
    • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
    Incentivized
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    Validity
    • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
    • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
    • Decreases the number of email review cycles we go through.
    Incentivized
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    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
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    ScreenShots

    ActiveCampaign Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Litmus from Validity Screenshots

    Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.