What users are saying about

Adobe Acrobat DC

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701 Ratings
4 Ratings

Adobe Acrobat DC

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701 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Adobe Acrobat DC

The program is well suited on a personal computer that has enough processing power to handle the program. It is suited for people that frequently mark up pdfs or need to alter page arrangement in such documents. For the casual user who may only need to split a pdf now and then, there are free programs online that can do this with a few more steps.
Elizabeth Minton profile photo

SmartSearch

Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
Terrence Abrams profile photo

Pros

  • Security - whilst no security measures are without their weaknesses, the protection of our documents and web assets afforded by Acrobat DC does allow us to have a greater level of control over content we release to some of our clients and customers.
  • Ease of use - the tried and tested Adobe interface is relatively intuitive and easy to use which is definitely an advantage when training new members of staff.
  • Universality of the format - I know this isn't something that's specific to Acrobat, but they are, in my opinion, market leaders when it comes to pdf creation and editing. We use a range of other Adobe products and being able to deliver information to clients in a way that they can always access without needing to invest in Photoshop or Illustrator is invaluable.
Edd Marston profile photo
  • Fast Manual indexing with what we consider the best in point-n-click OCR indexing.
  • Webserver that incorporates Full-Text Content Searching, Workflow Queues, Full Document Management and Live document Signing on any mobile device or location.
  • Fast workflow designers for rapid implementation
  • Broad range of capture and information processing tools, easy to configure
  • Loaded with essential security options
  • Low price, and about 10X more powerful than MS SharePoint right out of the box.
  • Multi-database support for a very low price with disaster recovery licensing, this is very rare in the industry.
Terrence Abrams profile photo

Cons

  • When editing a pdf, sometimes the highlighting areas can be skewed. It isn't 100% accurate on where the test is and will jump around a bit. Also, it will jump out of place on the checklist as well. For instance, there might be an edit that is at the top of the document, but on the checklist is towards the middle. This can be critical depending on the severity of the edit. It takes away the purpose of having a checklist when it is unorganized.
  • Acrobat, despite it's UI flaws, is a very easy tool that can critically help with anyone using pdfs. Beginners and experienced users will find it useful and perfect for almost every job. If you can imagine something you want to do to a pdf, then Acrobat can probably handle it.
  • I hate how the Adobe Volume license works and how hard it is to find the right product license to use ... we have many licenses
Oscar Francisco Jimenez Colmenares profile photo
  • Integrated Viewer panes are the only real improvement needed.
  • Maybe an increased range of annotation options. Theirs are quite good, but could be better.
Terrence Abrams profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SmartSearch8.6
Based on 3 answers
We are definitely renewing our SmartSearch. This is the only place all of our companies contracts and regulatory filings are kept. Our company would lose track of all expiring contracts if we did not renew. We would also need to spend many hours figuring out a new organizational system for all of our files, as well as savings the documents from SmartSearch onto the computer.
Megan Cobleigh profile photo

Usability

Adobe Acrobat DC8.0
Based on 1 answer
Overall, Adobe Acrobat DC provides an easy user interface. The program can take some time to get used to, just like most programming you use, but once the software is understood it is very easy for users to use. Compared to many programs this is very easy for people to use.
Kelsey Arnold profile photo
SmartSearch7.5
Based on 2 answers
It really is that intuitive and easy to learn.
Terrence Abrams profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SmartSearch9.1
Based on 1 answer
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Terrence Abrams profile photo

Performance

Adobe Acrobat DC8.0
Based on 1 answer
Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.
Kelsey Arnold profile photo
SmartSearch8.2
Based on 1 answer
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Terrence Abrams profile photo

Support

No score
No answers yet
No answers on this topic
SmartSearch6.4
Based on 2 answers
I'd give them a 10, but sometimes the initial contact or call-back is a little slow. They are a rapidly growing company and new client base, so this is to be somewhat expected.
Terrence Abrams profile photo

In-Person Training

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
Terrence Abrams profile photo

Implementation

No score
No answers yet
No answers on this topic
SmartSearch8.1
Based on 2 answers
Just let it happen. It's very quick and smooth.
Terrence Abrams profile photo

Alternatives Considered

Much more robust. Support from Adobe. A trusted source for updates and I know it is going to work. Adobe can also be used on any device through their cloud share. So I can access my pdf's on my cell phone or iPad if I need to make adjustments while I am away from my desktop.
Joey Williams profile photo
SmartSearch is getting so strong, that even at it's lower price, it is closing the gap with the higher dollar enterprise players. It was a ways to go on advanced workflow and capture processing, but it is closing. You can stack it up to most anything, its a threat to lot of players. Could wipe out DocuWare, MS SharePoint and Digitech for the best of the lower tiered price products, can probably wipe out Alchemy, SMEAD and Docubase too.
Terrence Abrams profile photo

Scalability

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
Terrence Abrams profile photo

Return on Investment

  • Helps manage workload
  • Help get contracts/bids done quicker
Kelsea Seavey profile photo
  • Faster sales track and revenue
  • Easier to set up low initial point of entry in cost on financing
  • More capture business opportunities because of it.
  • Much more employee efficiency.
  • Great auto-update processing at client stations
Terrence Abrams profile photo

Pricing Details

Adobe Acrobat DC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SmartSearch

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details