What users are saying about

Adobe Acrobat DC

623 Ratings

SmartSearch

4 Ratings

Adobe Acrobat DC

623 Ratings
Score 8.4 out of 101

SmartSearch

4 Ratings
Score 10 out of 101

Add comparison

Likelihood to Recommend

Adobe Acrobat DC

Adobe Acrobat is very reliable when transferring documentation since it allows to perform vitally important work with documents in a faster way, with fewer errors, and with greater security and efficiency. Offering the ability to work with important documents anywhere, Acrobat DC with Document Cloud services provides perfection in desktops, the Internet and mobile devices, including touch devices.
Yusmelys Lopez profile photo

SmartSearch

Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
Terrence Abrams profile photo

Pros

  • Simple and smart software helps in creating, editing as well as securing PDF files.This software has different features but the best among all which I like most is edit a PDF file .
  • Easily combine multiple PDF files in to one PDF file.
  • Good for both personal and business use.
  • Digital signatures feature of Adobe Acrobat DC greatly speeds up the teamwork.
  • It can save a lot of space on the computers because the pdf files are lighter than other types of files especially for use on the Web.
Neha Chopra profile photo
  • Fast Manual indexing with what we consider the best in point-n-click OCR indexing.
  • Webserver that incorporates Full-Text Content Searching, Workflow Queues, Full Document Management and Live document Signing on any mobile device or location.
  • Fast workflow designers for rapid implementation
  • Broad range of capture and information processing tools, easy to configure
  • Loaded with essential security options
  • Low price, and about 10X more powerful than MS SharePoint right out of the box.
  • Multi-database support for a very low price with disaster recovery licensing, this is very rare in the industry.
Terrence Abrams profile photo

Cons

  • Some of Adobe Acrobat's features do not work on scanned PDF files. That makes them very difficult to edit.
  • Sometimes my browser will hang up when trying to open particularly large PDF files.
  • The download of this application is bit difficult as it takes some time to download.
Neha Chopra profile photo
  • Integrated Viewer panes are the only real improvement needed.
  • Maybe an increased range of annotation options. Theirs are quite good, but could be better.
Terrence Abrams profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SmartSearch8.6
Based on 3 answers
Too easy to use, low enough TCO to continue on with for a long, long time.
Terrence Abrams profile photo

Usability

No score
No answers yet
No answers on this topic
SmartSearch7.5
Based on 2 answers
It really is that intuitive and easy to learn.
Terrence Abrams profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SmartSearch9.1
Based on 1 answer
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Terrence Abrams profile photo

Performance

No score
No answers yet
No answers on this topic
SmartSearch8.2
Based on 1 answer
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Terrence Abrams profile photo

Support

No score
No answers yet
No answers on this topic
SmartSearch6.4
Based on 2 answers
I'd give them a 10, but sometimes the initial contact or call-back is a little slow. They are a rapidly growing company and new client base, so this is to be somewhat expected.
Terrence Abrams profile photo

In-Person Training

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
Terrence Abrams profile photo

Implementation

No score
No answers yet
No answers on this topic
SmartSearch8.1
Based on 2 answers
Just let it happen. It's very quick and smooth.
Terrence Abrams profile photo

Alternatives Considered

Much more robust. Support from Adobe. A trusted source for updates and I know it is going to work. Adobe can also be used on any device through their cloud share. So I can access my pdf's on my cell phone or iPad if I need to make adjustments while I am away from my desktop.
Joey Williams profile photo
SmartSearch is getting so strong, that even at it's lower price, it is closing the gap with the higher dollar enterprise players. It was a ways to go on advanced workflow and capture processing, but it is closing. You can stack it up to most anything, its a threat to lot of players. Could wipe out DocuWare, MS SharePoint and Digitech for the best of the lower tiered price products, can probably wipe out Alchemy, SMEAD and Docubase too.
Terrence Abrams profile photo

Scalability

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
Terrence Abrams profile photo

Return on Investment

  • It allows us to adjust forms to our needs. So we can change the wording from one department to another without having to create entirely new forms.
  • Creating fillable forms allows work to be done quicker because you don't have to mess with formatting due to filling in.
  • We can lock the forms so we can send to people outside the organization and not worry about terms being changed.
Joey Williams profile photo
  • Faster sales track and revenue
  • Easier to set up low initial point of entry in cost on financing
  • More capture business opportunities because of it.
  • Much more employee efficiency.
  • Great auto-update processing at client stations
Terrence Abrams profile photo

Pricing Details

Adobe Acrobat DC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SmartSearch

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details