What users are saying about
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Top Rated
254 Ratings
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Top Rated
1744 Ratings

Adobe Campaign

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Top Rated
254 Ratings
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Score 8 out of 100

Jira Software

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Top Rated
1744 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Adobe Campaign

It is perfect for anybody who wants to run a highly customized workflow with many branching conditionals. We use workflows to split recipients based on different criteria and send at different times. It is also sophisticated in the ability to use javascript right in the messages to generate dynamic content. It is probably not the best tool out there for people seeking a simple solution to send static emails to a fixed list of recipients.
Anonymous | TrustRadius Reviewer

Jira Software

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
Elissa Bernstein | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
8.4
Jira Software
WYSIWYG email editor
Adobe Campaign
8.6
Jira Software
Dynamic content
Adobe Campaign
8.4
Jira Software
Ability to test dynamic content
Adobe Campaign
8.3
Jira Software
Landing pages
Adobe Campaign
8.9
Jira Software
A/B testing
Adobe Campaign
8.8
Jira Software
Mobile optimization
Adobe Campaign
7.8
Jira Software
Email deliverability reporting
Adobe Campaign
8.5
Jira Software
List management
Adobe Campaign
8.1
Jira Software
Triggered drip sequences
Adobe Campaign
7.9
Jira Software

Lead Management

Adobe Campaign
6.7
Jira Software
Lead nurturing
Adobe Campaign
7.1
Jira Software
Lead scoring and grading
Adobe Campaign
7.3
Jira Software
Data quality management
Adobe Campaign
6.3
Jira Software
Automated sales alerts and tasks
Adobe Campaign
6.0
Jira Software

Campaign Management

Adobe Campaign
7.7
Jira Software
Calendaring
Adobe Campaign
8.0
Jira Software
Event/webinar marketing
Adobe Campaign
7.4
Jira Software

Social Media Marketing

Adobe Campaign
7.9
Jira Software
Social sharing and campaigns
Adobe Campaign
8.0
Jira Software
Social profile integration
Adobe Campaign
7.7
Jira Software

Reporting & Analytics

Adobe Campaign
8.3
Jira Software
Dashboards
Adobe Campaign
8.2
Jira Software
Standard reports
Adobe Campaign
8.5
Jira Software
Custom reports
Adobe Campaign
8.0
Jira Software

Platform & Infrastructure

Adobe Campaign
7.4
Jira Software
API
Adobe Campaign
7.1
Jira Software
Role-based workflow & approvals
Adobe Campaign
8.1
Jira Software
Customizability
Adobe Campaign
7.6
Jira Software
Integration with Salesforce.com
Adobe Campaign
8.1
Jira Software
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
Jira Software
Integration with SugarCRM
Adobe Campaign
6.5
Jira Software

Pros

Adobe Campaign

  • Its main strength is automating marketing communications.
  • Adobe Campaign has a very intuitive interface, with several tools displayed in the right menus.
  • It provides the possibility to create any type of campaign, from simple to complex.
  • It comes with some great features, like the email delivery, that works perfectly well and even allows integration with third-party apps.
Richard Perroset | TrustRadius Reviewer

Jira Software

  • JIRA is an excellent tool to connect different teams and work styles in an efficient way, without being too specific for some of them.
  • It has a lot of features and settings to offer which really enable you to plan a task in a very detailed way.
  • Thanks to the different conditions of a task, the status can be tracked easily and everyone always knows who's the one who has to provide input.
Fabian Kuhn | TrustRadius Reviewer

Cons

Adobe Campaign

  • Sometimes there are an overwhelming amount of complex tasks to go through before starting a delivery campaign.
  • Lots of opportunity for failure within email deliveries. Important campaign information is often hidden behind multiple tabs you need to sort through.
  • Very poor in-application email editor.
  • In-application reporting is not intuitive.
Anonymous | TrustRadius Reviewer

Jira Software

  • Atlassian recently made a number of UI changes to both JIRA and Confluence. The Confluence changes negatively impact productivity by hampering what used to be a relatively straightforward navigation process. JIRA received an analogous set of changes; while less egregious, I find the new look increases my eye strain when trying to find needed information. New users may not have as much difficulty, but you should try it for yourself.
  • Atlassian offers both a Cloud and on-premise solution; the Cloud version doesn't offer many customizations and plugins that are present on the on-prem (server) version.
  • The amount of customization offered by JIRA is a blessing and a curse. Generally speaking, it's important to keep things as simple as possible; avoid adding custom fields or super involved workflows as much as possible (though the default workflow doesn't work in most situations based upon my experience).
  • You'll need to nominate someone in your organization to own the JIRA effort -- this person should have a reasonable knowledge of JIRA administration but also have the ability to fairly present options and solutions as issues arise. If you don't have someone in this org but opt for a committee of sorts your instance can become a true mess and will negatively impact productivity.
Jonathan Mendelson | TrustRadius Reviewer

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years.That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew.Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
Anonymous | TrustRadius Reviewer

Jira Software

Jira Software 5.5
Based on 33 answers
I do not make decisions at my new company, so it's out of my hands. I will say that we're in dire need of a new Project Tracking suite, but I'm not sure how interested they'd be in building something from the ground up. But, if discussions turn to blowing up our current solution and going in another direction, I will be recommending JIRA, and offering to take lead in it's implementation.
Adam James | TrustRadius Reviewer

Usability

Adobe Campaign

Adobe Campaign 6.9
Based on 8 answers
With the Adobe Campaign Adobe software, we have introduced great strategies and excellent management experiences and obtained better results, the software is always constantly updating improvements; this is very positive. In general. the software is extremely effective in all existing functions, many benefits are acquired when using Adobe Campaign software.
Polivanio da Silva Camilo | TrustRadius Reviewer

Jira Software

Jira Software 8.1
Based on 25 answers
JIRA's UI is very difficult to navigate. It is almost impossible to find things. I find myself just using the address bar and putting in the ID numbers as I can't find what I need anywhere else. There is no one place to do tasks but many and many ways to get there and this causes confusion.
Kyle Kochtan | TrustRadius Reviewer

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang | TrustRadius Reviewer

Jira Software

Jira Software 5.3
Based on 3 answers
No answer on this topic is available.

Support Rating

Adobe Campaign

Adobe Campaign 5.0
Based on 9 answers
The support team is great. Anytime we have had a question, they were very responsive and were able to resolve our issues, general or technical, pretty quickly. We have had nothing but a great experience with the Adobe Customer Service Team and it is probably one of the things that set this software apart.
Anonymous | TrustRadius Reviewer

Jira Software

Jira Software 8.7
Based on 25 answers
A 10 rating is only apt for the product we are using. It has ticked all boxes like issue tracking, project management and so on. The application with its availability on mobile devices as well has also added more to the rating of 10.
Harshit Bhattaram | TrustRadius Reviewer

Implementation Rating

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

Jira Software

Jira Software 9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

Alternatives Considered

Adobe Campaign

We selected Adobe Campaign because we are using more products of this company and we thought that this will help connecting all our marketing tools with designers and the marketing department, but the most important reason is that Adobe Campaign workflow tools are more powerful that Mailchimp, and the Magento integration for our eCommerce products is crucial. Now Magento is also part of Adobe, so it makes all sense to use both tools.
Anonymous | TrustRadius Reviewer

Jira Software

JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand | TrustRadius Reviewer

Return on Investment

Adobe Campaign

  • Since we acquired this system we have noticed a steady growth in revenue throughout the company as we have been able to increase sales.
  • This tool has played a very important role in getting to know our clients more effectively.
  • Its ease of use allows us to design high quality campaigns that many people like.
Gary Poppe | TrustRadius Reviewer

Jira Software

  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton | TrustRadius Reviewer

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Campaign
8.5
Jira Software
8.9

Likelihood to Renew

Adobe Campaign
8.4
Jira Software
5.5

Usability

Adobe Campaign
6.9
Jira Software
8.1

Reliability and Availability

Adobe Campaign
7.0
Jira Software
5.3

Performance

Adobe Campaign
7.0
Jira Software
8.0

Support Rating

Adobe Campaign
5.0
Jira Software
8.7

In-Person Training

Adobe Campaign
8.0
Jira Software

Online Training

Adobe Campaign
8.0
Jira Software
8.0

Implementation Rating

Adobe Campaign
8.0
Jira Software
9.0

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