What users are saying about
Top Rated
143 Ratings
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185 Ratings
Top Rated
143 Ratings
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Score 7.7 out of 100

SAP SuccessFactors

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185 Ratings
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Score 7 out of 100

Likelihood to Recommend

Adobe Captivate

Captivate is well suited for technical scenario activities. For example, software simulations where demonstration, practice, and assessment are necessary. Captivate does a very good job of creating simulation type activities compared to other solutions. Captivate also does very well with scoring on assessments. Whether you use clicks or questions to score, Captivate has a great ability to score both types. It is less suited for rapid eLearning development. If your company is looking for a solution to build more traditional eLearning such as click-through presentations with some interactivity and the ability to include multimedia elements, then another solution may be more appropriate. Captivate is a great tool for more advanced developers.
Michael Whatley | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Adobe Captivate
SAP SuccessFactors
7.6
Employee demographic data
Adobe Captivate
SAP SuccessFactors
7.1
Employment history
Adobe Captivate
SAP SuccessFactors
7.8
Job profiles and administration
Adobe Captivate
SAP SuccessFactors
7.1
Workflow for transfers, promotions, pay raises, etc.
Adobe Captivate
SAP SuccessFactors
7.1
Organizational charting
Adobe Captivate
SAP SuccessFactors
8.3
Organization and location management
Adobe Captivate
SAP SuccessFactors
8.2
Compliance data (COBRA, OSHA, etc.)
Adobe Captivate
SAP SuccessFactors
7.5

Payroll Management

Adobe Captivate
SAP SuccessFactors
7.5
Pay calculation
Adobe Captivate
SAP SuccessFactors
8.3
Support for external payroll vendors
Adobe Captivate
SAP SuccessFactors
7.0
Benefit plan administration
Adobe Captivate
SAP SuccessFactors
7.9
Direct deposit files
Adobe Captivate
SAP SuccessFactors
7.5
Salary revision and increment management
Adobe Captivate
SAP SuccessFactors
8.0
Reimbursement management
Adobe Captivate
SAP SuccessFactors
6.7

Leave and Attendance Management

Adobe Captivate
SAP SuccessFactors
8.4
Approval workflow
Adobe Captivate
SAP SuccessFactors
8.9
Balance details
Adobe Captivate
SAP SuccessFactors
8.4
Annual carry-forward and encashment
Adobe Captivate
SAP SuccessFactors
8.0

Employee Self Service

Adobe Captivate
SAP SuccessFactors
8.0
View and generate pay and benefit information
Adobe Captivate
SAP SuccessFactors
8.0
Update personal information
Adobe Captivate
SAP SuccessFactors
8.1
View company policy documentation
Adobe Captivate
SAP SuccessFactors
7.7
Employee recognition
Adobe Captivate
SAP SuccessFactors
7.6
View job history
Adobe Captivate
SAP SuccessFactors
8.4

Asset Management

Adobe Captivate
SAP SuccessFactors
7.5
Tracking of all physical assets
Adobe Captivate
SAP SuccessFactors
7.5

HR Reporting

Adobe Captivate
SAP SuccessFactors
6.1
Report builder
Adobe Captivate
SAP SuccessFactors
6.3
Pre-built reports
Adobe Captivate
SAP SuccessFactors
5.9
Ability to combine HR data with external data
Adobe Captivate
SAP SuccessFactors
6.2

Onboarding

Adobe Captivate
SAP SuccessFactors
7.6
New hire portal
Adobe Captivate
SAP SuccessFactors
7.6
Manager tracking tools
Adobe Captivate
SAP SuccessFactors
7.0

Performance and Goals

Adobe Captivate
SAP SuccessFactors
7.8
Corporate goal setting
Adobe Captivate
SAP SuccessFactors
7.6
Individual goal setting
Adobe Captivate
SAP SuccessFactors
7.9
Line-of sight-visibility
Adobe Captivate
SAP SuccessFactors
7.7
Performance tracking
Adobe Captivate
SAP SuccessFactors
7.6

Performance Management

Adobe Captivate
SAP SuccessFactors
8.1
Performance plans
Adobe Captivate
SAP SuccessFactors
7.8
Performance improvement plans
Adobe Captivate
SAP SuccessFactors
7.7
Review status tracking
Adobe Captivate
SAP SuccessFactors
8.5
Review reminders
Adobe Captivate
SAP SuccessFactors
7.8
Multiple review frequency
Adobe Captivate
SAP SuccessFactors
8.4

Succession Planning

Adobe Captivate
SAP SuccessFactors
7.8
Create succession plans/pools
Adobe Captivate
SAP SuccessFactors
7.9
Candidate ranking
Adobe Captivate
SAP SuccessFactors
7.4
Candidate search
Adobe Captivate
SAP SuccessFactors
8.1
Candidate development
Adobe Captivate
SAP SuccessFactors
7.8

Recruiting / ATS

Adobe Captivate
SAP SuccessFactors
5.7
Job Requisition Management
Adobe Captivate
SAP SuccessFactors
6.9
Company Website Posting
Adobe Captivate
SAP SuccessFactors
7.2
Publish to Social Media
Adobe Captivate
SAP SuccessFactors
6.4
Job Search Site Posting
Adobe Captivate
SAP SuccessFactors
7.0
Duplicate Candidate Prevention
Adobe Captivate
SAP SuccessFactors
6.6
Applicant Tracking
Adobe Captivate
SAP SuccessFactors
7.1
Notifications and Alerts
Adobe Captivate
SAP SuccessFactors
7.2

Pros

Adobe Captivate

  • Quickly adding in graphics, text, and interactive buttons.
  • Has extensive variables and branching for additional customization, beyond the competition.
  • Has 360 degree capability which competitors don't offer (I have not used this feature).
  • High degree of customization and personalization.
  • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
  • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
  • Many advanced capabilities. I chose this product due to the capabilities.
  • Comes with assets, templates, people, head shots, and full body—excellent.
  • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Pam Pierce | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Adobe Captivate

  • Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
  • As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
  • Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.
Relton McBurrows | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Adobe Captivate

Adobe Captivate 8.8
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Tracy Ford | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Adobe Captivate

Adobe Captivate 8.0
Based on 2 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Tracy Ford | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

Adobe Captivate

Adobe Captivate 6.7
Based on 30 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
John Fester | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.9
Based on 16 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Captivate

Adobe Captivate is an okay software program, but it is not something I'd pick over Articulate Storyline or Articulate 360. I only selected Captivate because it was mandatory for my course plus I wanted to explore it to find out how it worked. But after using it, I didn't find it to be as appealing as I thought. It's not a horrible software tool, it has its perks but it's just not as user-friendly as I'd hoped it would be.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Captivate

  • Adobe Captivate has helped us lower training costs without the need for external training.
  • The program allowed us to create in house training without the need for third party collaboration.
  • End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.
Bruce Emmerling | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Pricing Details

Adobe Captivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Captivate
7.7
SAP SuccessFactors
6.9

Likelihood to Renew

Adobe Captivate
8.8
SAP SuccessFactors
7.0

Usability

Adobe Captivate
8.0
SAP SuccessFactors
8.0

Support Rating

Adobe Captivate
6.7
SAP SuccessFactors
6.9

Online Training

Adobe Captivate
SAP SuccessFactors
8.0

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