What users are saying about

Adobe Connect

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Top Rated
294 Ratings
10 Ratings

Adobe Connect

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Top Rated
294 Ratings
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Score 7.7 out of 101
10 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
ClickMeeting
7.4
High quality audio
Adobe Connect
8.1
ClickMeeting
7.8
High quality video
Adobe Connect
7.6
ClickMeeting
7.8
Low bandwidth requirements
Adobe Connect
5.9
ClickMeeting
8.7
Mobile support
Adobe Connect
6.0
ClickMeeting
5.3

Screen Sharing

Adobe Connect
8.7
ClickMeeting
8.7
Desktop sharing
Adobe Connect
8.8
ClickMeeting
9.0
Whiteboards
Adobe Connect
8.6
ClickMeeting
8.3

Online Meetings / Events

Adobe Connect
8.3
ClickMeeting
8.6
Calendar integration
Adobe Connect
8.3
ClickMeeting
8.0
Meeting initiation
Adobe Connect
8.0
ClickMeeting
8.8
Integrates with social media
Adobe Connect
7.7
ClickMeeting
7.0
Record meetings / events
Adobe Connect
8.7
ClickMeeting
9.8
Slideshows
Adobe Connect
8.9
ClickMeeting
9.3

Online Events Collaboration

Adobe Connect
8.9
ClickMeeting
7.9
Live chat
Adobe Connect
9.0
ClickMeeting
9.0
Audience polling
Adobe Connect
9.2
ClickMeeting
6.5
Q&A
Adobe Connect
8.5
ClickMeeting
8.3

Online Events Security

Adobe Connect
8.6
ClickMeeting
8.8
User authentication
Adobe Connect
8.4
ClickMeeting
8.0
Participant roles & permissions
Adobe Connect
8.5
ClickMeeting
8.8
Confidential attendee list
Adobe Connect
9.0
ClickMeeting
9.5

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
No photo available

Cons

  • Slides and images can be pre-loaded and deployed easily, but we have noticed some buffering issues when attempting to show video as a pre-loaded file.
  • Shared Templates offer a great way to set up and save multiple pods and layouts, however, we have encountered some issues when attempting to set up and save Breakout Rooms in a Shared Template.
  • When demonstrating screen-share tutorials for software, some parts of the application do not always render correctly for the viewer. In our experience, this problem typically occurs with more complex, multi-window applications.
Sean McCarty profile photo
  • Export Quality - Isn't the best, we upgraded our plan and still didn't see a difference
  • No sound bugs in the last presentation - Still haven't gotten to the bottom of this but at 3 separate times, our webinar lost sound for what seemed to be no reason.
No photo available

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected Adobe Connect, because it is an application with a lower cost and offers the same functionality as Skype for Business, and even its interface seems easier to use and more practical.
Alexander Palma Ibarra profile photo
We selected ClickMeeting because it felt more fit for our clients small business yet was still entirely customizable to fit their needs. Most webinar services are anticipating thousands of views and their costs reflect that. We knew we wouldn't have that kind of viewership so opted for the most cost-effective solution.
No photo available

Return on Investment

  • Adobe Connect has improved the way we communicate inside and outside the company, both with employees as suppliers and external customers.
  • Adobe Connect has improved the way to share information to my collaborators, has a wide acceptance of formats or files.
  • To have an excellent performance in the use of Adobe Connect, the company must have robust and good quality computing equipment to maximize the experience and comfort offered by this application, which generates a costly investment in the IT area.
Alexander Palma Ibarra profile photo
  • Simple and affordable way to create content to boost our client's business
No photo available

Screenshots

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

ClickMeeting

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ClickMeeting Editions & Modules
ClickMeeting
Edition
MyWebinars
$251
MyWebinars
$302
MyWebinars
$553
MyWebinars Pro
$354
MyWebinars Pro
$655
MyWebinars Pro
$1456
Enterprise
$1657
1. 25 users
2. 50 users
3. 100 users
4. 50 users
5. 100 users
6. 500 users
7. 500 - 5000
Additional Pricing Details
Detailed enterprise pricing on demand.