What users are saying about

Adobe Connect

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
288 Ratings
10 Ratings

Adobe Connect

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
288 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

Adobe is a solid platform for a one-way presentation with one presenter sharing information to many others. There is an option for computer audio, or dial in by phone--a feature that I have used repeatedly when I was ON THE GO but needed to attend a meeting. Adobe has a recording function which is perfect for archiving minutes or discussions or saving training sessions that we redistribute later.
Anissa Harris profile photo

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
ClickMeeting
7.4
High quality audio
Adobe Connect
8.1
ClickMeeting
7.8
High quality video
Adobe Connect
7.6
ClickMeeting
7.8
Low bandwidth requirements
Adobe Connect
5.9
ClickMeeting
8.7
Mobile support
Adobe Connect
6.1
ClickMeeting
5.3

Screen Sharing

Adobe Connect
8.8
ClickMeeting
8.7
Desktop sharing
Adobe Connect
8.8
ClickMeeting
9.0
Whiteboards
Adobe Connect
8.7
ClickMeeting
8.3

Online Meetings / Events

Adobe Connect
8.3
ClickMeeting
8.6
Calendar integration
Adobe Connect
8.2
ClickMeeting
8.0
Meeting initiation
Adobe Connect
8.0
ClickMeeting
8.8
Integrates with social media
Adobe Connect
7.7
ClickMeeting
7.0
Record meetings / events
Adobe Connect
8.8
ClickMeeting
9.8
Slideshows
Adobe Connect
8.9
ClickMeeting
9.3

Online Events Collaboration

Adobe Connect
8.9
ClickMeeting
7.9
Live chat
Adobe Connect
9.0
ClickMeeting
9.0
Audience polling
Adobe Connect
9.2
ClickMeeting
6.5
Q&A
Adobe Connect
8.5
ClickMeeting
8.3

Online Events Security

Adobe Connect
8.6
ClickMeeting
8.7
User authentication
Adobe Connect
8.4
ClickMeeting
8.0
Participant roles & permissions
Adobe Connect
8.5
ClickMeeting
8.7
Confidential attendee list
Adobe Connect
9.0
ClickMeeting
9.5

Pros

  • Rearranging of room: When hosting a large presentation (of more than 300), the room can easily be converted into a customized-room or break-out session for example with ease.
  • Preparation of Rooms: You are able to prepare a presentation before hand, where all questions can be created for a poll, notes are created for yourself, presentations uploaded and tested, and also a test of the sound. This helps to ensure that all facets are in working order and ready-to-go!
  • Switch & Assigning of roles: It is very easy to switch between presenters, assign new presenters, upgrade viewers, and so forth.
  • Multi-cam views: It is great that there can be multiple web-cams from presenters used at once. I believe the limit is 4, or at least this is the most that we have tried.
  • Emailing of Chat transcript: You can easily send yourself a copy of the chat, which goes to the registered admin of the room.
Bjørn Erik Ekstrøm profile photo
  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
No photo available

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • Export Quality - Isn't the best, we upgraded our plan and still didn't see a difference
  • No sound bugs in the last presentation - Still haven't gotten to the bottom of this but at 3 separate times, our webinar lost sound for what seemed to be no reason.
No photo available

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
ClickMeeting is far more simple to use than WebEx. WebEx has small inconveniences such as, if a person is "late" to the meeting, the meeting actually disappears in their "Meetings List" - thus the individual must be in possession of the meeting number and join manually. Also, WebEx is not supported across all platforms and devices (such as a ChromeBook/Chrome OS). Thus, ClickMeeting better serves our particular needs as a company
No photo available

Return on Investment

  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
No photo available
  • ClickMeeting has allowed hassle free communication will all of our remote sites across the country.
  • While my company purchased the basic version - we have found that it suites our needs well in regards that employees no longer need to leave their offices, homes, remote sites to attend important meetings. All of this can be done through a simple online, cloud-based platform that provides verbal, textual, and visual stimuli.
  • The only negative impact that has occurred is the learning curve for some employees that are not familiar with web-based meeting platforms. Because of this, prior training is need across the board.
No photo available

Screenshots

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

ClickMeeting

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ClickMeeting Editions & Modules
ClickMeeting
Edition
MyWebinars
$251
MyWebinars
$302
MyWebinars
$553
MyWebinars Pro
$354
MyWebinars Pro
$655
MyWebinars Pro
$1456
Enterprise
$1657
1. 25 users
2. 50 users
3. 100 users
4. 50 users
5. 100 users
6. 500 users
7. 500 - 5000
Additional Pricing Details
Detailed enterprise pricing on demand.