What users are saying about
Top Rated
331 Ratings
2 Ratings
Top Rated
331 Ratings
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Score 7.6 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Glance

It is an easy solution to add on top of your existing stack and can be deployed relatively easily. Unlike Skype, Teams, or Hangouts, it is not dependent on other pieces of technology to work. It is a great standalone application. Support is very helpful when needed.This application would not be a good fit if your organization is trying to consolidate your technology stack. It provides redundant features of software you may already own.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Glance
9.0
High quality audio
Adobe Connect
8.0
Glance
9.0
High quality video
Adobe Connect
7.8
Glance
9.0
Low bandwidth requirements
Adobe Connect
7.1
Glance
9.0
Mobile support
Adobe Connect
7.6
Glance
9.0

Screen Sharing

Adobe Connect
8.8
Glance
10.0
Desktop sharing
Adobe Connect
8.7
Glance
10.0
Whiteboards
Adobe Connect
8.9
Glance

Online Meetings / Events

Adobe Connect
7.9
Glance
10.0
Calendar integration
Adobe Connect
8.0
Glance
Meeting initiation
Adobe Connect
8.1
Glance
Integrates with social media
Adobe Connect
6.0
Glance
Record meetings / events
Adobe Connect
8.4
Glance
10.0
Slideshows
Adobe Connect
9.0
Glance

Online Events Collaboration

Adobe Connect
9.0
Glance
Live chat
Adobe Connect
9.0
Glance
Audience polling
Adobe Connect
9.0
Glance
Q&A
Adobe Connect
9.1
Glance

Online Events Security

Adobe Connect
8.4
Glance
7.0
User authentication
Adobe Connect
8.5
Glance
7.0
Participant roles & permissions
Adobe Connect
8.7
Glance
Confidential attendee list
Adobe Connect
8.1
Glance

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Glance

  • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
  • The ability to customize our support domain makes it an easy address to verbally give the customer.
Anonymous | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Glance

  • It would be nice to have a calendar plug-in that provides meeting details to the client.
  • While meetings are easy to start, having the ability to loop in a 3rd party into the same meeting would be nice.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Glance

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Glance

No score
No answers yet
No answers on this topic

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Glance

Glance 10.0
Based on 1 answer
Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
Anonymous | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Glance

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Glance

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Glance

Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Glance

  • Our customers are very happy with the ease of the application.
  • Pricing can be a bit high. It helps to ask for a pricing review every once in a while.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Glance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Glance
8.0

Likelihood to Renew

Adobe Connect
10.0
Glance

Usability

Adobe Connect
9.0
Glance

Reliability and Availability

Adobe Connect
5.5
Glance

Support Rating

Adobe Connect
7.0
Glance
10.0

Online Training

Adobe Connect
7.5
Glance

Implementation Rating

Adobe Connect
7.9
Glance

Scalability

Adobe Connect
5.0
Glance

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