What users are saying about
Top Rated
150 Ratings
100 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
100 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Oracle ATG
Role-based user permissions
Adobe Experience Manager
8.2
Oracle ATG

Platform & Infrastructure

Adobe Experience Manager
7.6
Oracle ATG
API
Adobe Experience Manager
7.5
Oracle ATG
Internationalization / multi-language
Adobe Experience Manager
7.7
Oracle ATG

Web Content Creation

Adobe Experience Manager
7.0
Oracle ATG
WYSIWYG editor
Adobe Experience Manager
8.2
Oracle ATG
Code quality / cleanliness
Adobe Experience Manager
7.0
Oracle ATG
Admin section
Adobe Experience Manager
7.5
Oracle ATG
Page templates
Adobe Experience Manager
6.9
Oracle ATG
Library of website themes
Adobe Experience Manager
5.5
Oracle ATG
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Oracle ATG
Publishing workflow
Adobe Experience Manager
8.0
Oracle ATG
Form generator
Adobe Experience Manager
6.3
Oracle ATG

Web Content Management

Adobe Experience Manager
6.1
Oracle ATG
Content taxonomy
Adobe Experience Manager
6.6
Oracle ATG
SEO support
Adobe Experience Manager
6.5
Oracle ATG
Bulk management
Adobe Experience Manager
6.1
Oracle ATG
Availability / breadth of extensions
Adobe Experience Manager
6.1
Oracle ATG
Community / comment management
Adobe Experience Manager
5.4
Oracle ATG

Online Storefront

Adobe Experience Manager
Oracle ATG
6.8
Product catalog & listings
Adobe Experience Manager
Oracle ATG
7.7
Product management
Adobe Experience Manager
Oracle ATG
8.5
Bulk product upload
Adobe Experience Manager
Oracle ATG
5.9
Branding
Adobe Experience Manager
Oracle ATG
7.0
Mobile storefront
Adobe Experience Manager
Oracle ATG
5.9
Product variations
Adobe Experience Manager
Oracle ATG
7.7
Website integration
Adobe Experience Manager
Oracle ATG
6.4
Visual customization
Adobe Experience Manager
Oracle ATG
7.4
CMS
Adobe Experience Manager
Oracle ATG
4.9

Online Shopping Cart

Adobe Experience Manager
Oracle ATG
5.1
Abandoned cart recovery
Adobe Experience Manager
Oracle ATG
4.4
Checkout user experience
Adobe Experience Manager
Oracle ATG
5.8

Online Payment System

Adobe Experience Manager
Oracle ATG
4.7
eCommerce security
Adobe Experience Manager
Oracle ATG
4.7

eCommerce Marketing

Adobe Experience Manager
Oracle ATG
5.4
Promotions & discounts
Adobe Experience Manager
Oracle ATG
7.3
Personalized recommendations
Adobe Experience Manager
Oracle ATG
4.3
SEO
Adobe Experience Manager
Oracle ATG
4.8

eCommerce Business Management

Adobe Experience Manager
Oracle ATG
5.3
Multi-site management
Adobe Experience Manager
Oracle ATG
7.3
Order processing
Adobe Experience Manager
Oracle ATG
6.0
Inventory management
Adobe Experience Manager
Oracle ATG
4.0
Shipping
Adobe Experience Manager
Oracle ATG
4.4
Custom functionality
Adobe Experience Manager
Oracle ATG
4.9

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo

Cons

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo
  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant profile photo
We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo

Return on Investment

  • Extreme flexibility and speed to publish new pages with as little as a few hours of notice. This allowed us to be more efficient in handling landing pages for lead generation.
  • Powerful technology stack that allows for an infinite amount of customization. New ideas came up as we learned all the capabilities of CQ. It helped us innovate in the way we build and author pages.
  • Poor documentation and small community slowed our initial ramp up and development times until first release. By now this should have improved with the increased popularity.
Fernando Galeano profile photo
  • We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
  • Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
Sean Scott profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details