What users are saying about
Top Rated
159 Ratings
102 Ratings
Top Rated
159 Ratings
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Score 7.9 out of 101
102 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.3
Oracle ATG
Role-based user permissions
Adobe Experience Manager
8.3
Oracle ATG

Platform & Infrastructure

Adobe Experience Manager
7.7
Oracle ATG
API
Adobe Experience Manager
7.4
Oracle ATG
Internationalization / multi-language
Adobe Experience Manager
8.0
Oracle ATG

Web Content Creation

Adobe Experience Manager
6.9
Oracle ATG
WYSIWYG editor
Adobe Experience Manager
7.6
Oracle ATG
Code quality / cleanliness
Adobe Experience Manager
6.9
Oracle ATG
Admin section
Adobe Experience Manager
7.5
Oracle ATG
Page templates
Adobe Experience Manager
6.8
Oracle ATG
Library of website themes
Adobe Experience Manager
5.4
Oracle ATG
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Oracle ATG
Publishing workflow
Adobe Experience Manager
7.4
Oracle ATG
Form generator
Adobe Experience Manager
6.4
Oracle ATG

Web Content Management

Adobe Experience Manager
6.0
Oracle ATG
Content taxonomy
Adobe Experience Manager
7.0
Oracle ATG
SEO support
Adobe Experience Manager
6.2
Oracle ATG
Bulk management
Adobe Experience Manager
6.1
Oracle ATG
Availability / breadth of extensions
Adobe Experience Manager
5.6
Oracle ATG
Community / comment management
Adobe Experience Manager
5.3
Oracle ATG

Online Storefront

Adobe Experience Manager
Oracle ATG
7.8
Product catalog & listings
Adobe Experience Manager
Oracle ATG
8.0
Product management
Adobe Experience Manager
Oracle ATG
8.6
Bulk product upload
Adobe Experience Manager
Oracle ATG
6.8
Branding
Adobe Experience Manager
Oracle ATG
8.2
Mobile storefront
Adobe Experience Manager
Oracle ATG
6.8
Product variations
Adobe Experience Manager
Oracle ATG
8.0
Website integration
Adobe Experience Manager
Oracle ATG
7.9
Visual customization
Adobe Experience Manager
Oracle ATG
8.9
CMS
Adobe Experience Manager
Oracle ATG
7.0

Online Shopping Cart

Adobe Experience Manager
Oracle ATG
7.0
Abandoned cart recovery
Adobe Experience Manager
Oracle ATG
6.7
Checkout user experience
Adobe Experience Manager
Oracle ATG
7.2

Online Payment System

Adobe Experience Manager
Oracle ATG
6.7
eCommerce security
Adobe Experience Manager
Oracle ATG
6.7

eCommerce Marketing

Adobe Experience Manager
Oracle ATG
6.7
Promotions & discounts
Adobe Experience Manager
Oracle ATG
7.7
Personalized recommendations
Adobe Experience Manager
Oracle ATG
6.3
SEO
Adobe Experience Manager
Oracle ATG
6.2

eCommerce Business Management

Adobe Experience Manager
Oracle ATG
7.1
Multi-site management
Adobe Experience Manager
Oracle ATG
8.6
Order processing
Adobe Experience Manager
Oracle ATG
7.6
Inventory management
Adobe Experience Manager
Oracle ATG
5.6
Shipping
Adobe Experience Manager
Oracle ATG
6.3
Custom functionality
Adobe Experience Manager
Oracle ATG
7.4

Pros

Adobe Experience Manager

  • Allows non-technical staff to author and publish content by focusing on the content itself and the needs of a given campaign instead of technical implementations.
  • Content workflows allow varying degrees of complexity for content review and quality assurance before providing approvals on any piece before going live.
  • Development teams can build very robust and complex component for handling virtually all posible needs: from integrating back-end web services to UI Widgets for content authoring; from multisite suites to multi-language components, CQ can handle it all thanks to the power of Java and the flexibility of Sling and JCR.
  • Easy to scale for high-traffic sites and thanks to the Publisher/Dispatcher infrastructure, very flexible for caching and load balancing.
Fernando Galeano profile photo

Oracle ATG

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo

Cons

Adobe Experience Manager

  • Searching for and organizing images can be a clunky experience.
  • Standard components frequently do not meet our needs. New components must constantly be in production to run what I usually consider pretty standard functionality.
  • Steep learning curve for people not used to web design or development. Not intuitive at all levels.
No photo available

Oracle ATG

  • The various components of ATG make it somewhat complex to configure and manage. For example, in addition to the main ATG Commerce module, you have others such as BCC, Endeca, WCS, etc.
  • It can be difficult to find support staff for ATG Web Commerce because it is a very specialized skill set. Those who do support it demand a high salary.
  • The architecture (number of servers, etc.) requires a fairly large footprint.
No photo available

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Oracle ATG

No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo

Oracle ATG

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo

Return on Investment

Adobe Experience Manager

  • I am not involved in the acquisition part of AEM as the client was the one involved in that decision.
Vanessa Suarez profile photo

Oracle ATG

  • We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
  • Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
Sean Scott profile photo

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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