What users are saying about
102 Ratings
23 Ratings
102 Ratings
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Score 7.8 out of 101
23 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Sign

Same as previous answer. If Android app is not a high priority on your list to use the product then definitely would recommend it.
Jason Kwicien profile photo

RightSignature

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
No photo available

Pros

  • It is fairly easy to use, it is pretty self-explanatory
  • There are a lot of available options and fields to add to a letter, print name, address, company name etc
  • It stores all the signed contracts
  • It notifies you when a contract is viewed and/ or signed
No photo available
  • RightSignature is extremely easy to learn and implement.
  • RightSignature does a great job allowing you to brand your RightSignature communications, and keeping your corporate identity while using them.
  • The tracking and dashboard are extremely helpful and user friendly.
  • RightSignature makes it really easy to add and remove users/templates as necessary.
James Weiss profile photo

Cons

  • The auto-field detection is not perfect, and it sometimes takes longer to fix the guesses made by the system versus doing it manually from scratch.
  • If I make an error when preparing a document for signature and want to go back, it's quite difficult in the current interface.
  • It would be handy to have a final confirmation screen that lists the name of the parties to whom a document is being sent for signature, the name of the document, and the order of signing. This would help me be 100% sure that I am sending the right document to the right people. (We all make mistakes!)
No photo available
  • I'd like to be able to create a task for someone to sign a document that reminds them on a preset occasion until they sign.
Timothy Williams profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
This would be a 9 or 10 except towards the end of 2012, there were several outages, one that was significant. EchoSign has taken steps to rectify this but they really should have handled both the outage and the subsequent communication better
No photo available
RightSignature8.3
Based on 3 answers
I really like the simplicity and ease of use of the product and would recommend it to others
No photo available

Usability

Adobe Sign9.2
Based on 8 answers
EchoSign is extremely easy to use through the entire signature cycle, from sending to signing to administration with a very guided approach. The only way this could be more usable is if it auto-detected the fields but you can get there for the end users by using smart tags in just one extra admin step
No photo available
RightSignature8.1
Based on 3 answers
Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
Michael Sypes profile photo

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Sign8.0
Based on 6 answers
They are very responsive and will support anybody in our company. They have never turned anyone down. They have a chat feature
No photo available
RightSignature10.0
Based on 1 answer
Overall customer support has been great, with questions getting rapid, accurate, and complete responses routinely. In addition, their technical support has been second-to-none! I have gotten one-on-one help from a programmer with technical support on how to best utilize their API (which is well-documented besides) and been able to get problems resolved quickly and efficiently.
Michael Sypes profile photo

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
It's very important to identify areas that will expose as many users as possible to your e-signature platform. Even if your goal is to automate the more common areas such as sales... take the opportunity to utilize the functionality across your entire contract and agreement spectrum... you will maximize your ROI and often identify new areas of opportunity to leverage the platform.
Joshua Lipton profile photo
RightSignature9.0
Based on 2 answers
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Michael Sypes profile photo

Alternatives Considered

I used them because I had previous positive experiences with them, but now that I am at Cali Bamboo I am looking to move away from them to a company like DocuSign because they have the same features and functionality but more flexible pricing and better reps.
Alexandra Gerritsen, MBA profile photo
RightSignature is the only eSignature program I've used or evaluated. With that caveat, I'll say it has been an invaluable tool in processing critical documents with ease and efficiency. Its enhances our ability to provide timely customer service to our residents and ensure our compliance with all paper record requirements
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Return on Investment

  • We get more signed proposals back
  • we get those signed proposals much quicker than if we used snail mail
  • Sometimes clients don't feel comfortable signing something electronically, and having it be as valid as their actual signature
No photo available
  • Increase efficiency between both collaborating parties
  • Definitely better customer service
  • Greener for the environment without pen and paper
Scud Lim profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RightSignature

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details