ADP GlobalView Payroll vs. Dayforce Powerpay

ADP GlobalView Payroll is well suited if we want to process payroll for multiple employees at once. It helps in calculation of hourly compensation for employees having different payrate. It also helps in auto run of payroll at regular intervals. There is still a scope of improvement for contractor payment in different currencies.

With Powerpay you are not 'wondering' if your input will have the desired effect on an employee's pay cheque. You can actually see what the employee will be paid, what their tax burden is for the month! Not many payroll companies offer this feature. It's terrific to process payroll and know that the employee will receive the correct remuneration. No 'retro payments' to keep track of

Incentivized

• Easy and convenient way to retrieve historical payroll details
• Shows payroll details a day before the actual payout
• UI is great and intuitive.
• Credentials are integrated to Active Directory

Incentivized

• ROE creation and amendment
• Self Service
• T4
• the layout for entering time
• payroll/year end reports
• Security Log
• Payroll Preview Report - details at a glance
• Menu setup navigation

Incentivized

• Format of reports
• Buffering time
• Customer support

• Response surveys to a service call should come after the next payroll run to verify all adjustment have in fact been made.

Incentivized

Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!

Incentivized

The tool is very intuitive and users can find all the information required and plan their pay structure. The navigation on the webpage is seamless and response time is decent. The overall experience of the platform is amazing

Incentivized

Powerpay is easy to use and is a logical online system. Nothing is overly complicating. Doing payroll is not overly complicated and this system is user friendly and easy to understand and use. And if you get stuck, there is a great support system to help you navigate and understand what you need to do.

Incentivized

I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.

Incentivized

Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else

Incentivized

Have not experience or noticed that the ADP GlobalView has an outage, so I can say that support has been good on making the tool highly available.

Incentivized

Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.

Incentivized

I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!

Incentivized

I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!

Incentivized

ADP GlobalView Payroll is clearly the industry leader in this space, as it easily integrates with our internal AD systems and allows our employees to access their accounts 24-7, 365.

Incentivized

Wagepoint has made errors in the past. ADP has terrible customer service. QuickBooks Online is convenient however the Dayforce Powerpay pricing is better for larger payrolls. Payworks has no "run as is" option

Incentivized

Pretty standard contract terms. Unit pricing is about 30% less than the previous provider - service is about 150% better with Dayforce Powerpay that with the previous provider! We are billed twice per month as we do payroll twice per month.

Incentivized

We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!

Incentivized

They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!

Incentivized

• Positive: Centralized Cloud-based system that can be accessed 24-7.
• Negative: Customer support is always shifted back to your company's HR.
• Positive: Great for ad-hoc retrieval of compensation records.

Incentivized

• The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
• Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Incentivized