ADP Health Compliance vs. Netchex

This is important for small business start ups that need to implement this with their HR. The compliance with the ACA is necessary to reduce risk and fines for all. I don't see where there would be times when it is less appropriate unless there are multiple states involved and not all of the monitoring capabilities are possible.

Incentivized

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

• The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
• The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
• ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.

Incentivized

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• the dashboard could be a bit more user-friendly
• there is a link to categories for 1095C reporting that would nice to have directly linked
• ACA data can be confusing to interpret as shown in compliance dashboard

Incentivized

• SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
• WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
• NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.

Incentivized

Easy to work with.

Very user friendly and great interface.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

Implementation took some time but was pretty much error free.

Before using ADP Health Compliance, I used Paylocity's ACA tool while working for them. I'll be honest - Paylocity leads in design and innovation. They were using complex systems far before ADP had them. When we started using the ADP Smart Compliance system, we were expected to review massive spreadsheets as the system was not available. However, ADP got with the program and was able to produce a system that is actually very advanced.

Incentivized

I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support

• Positive: it made the collection of open enrollment information a lot easier with a lot less keying of information for the HR department to do. So it saved a lot of time for us.

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.