What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101
2 Ratings
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Score 1.6 out of 101

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Likelihood to Recommend

ADP SmartCompliance

SmartCompliance is extremely helpful for business tax filing and reporting - contracting with ADP has allowed us as an organization to focus energies on other functional areas instead of worrying about recruiting or retaining employees with strong tax backgrounds who can be ahead of the game on any compliance changes. ADP's team is always well informed and stays abreast of changes within the codes that might slip through the cracks with independent research. For smaller businesses with lower employee counts, the Aline pay cards or Garnishment maintenance might not be as necessary from a compliance or process improvement standpoint.
Melissa Carter profile photo

PeopleStrategy eHCM

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
PeopleStrategy eHCM
4.0
Pay calculation
ADP SmartCompliance
9.1
PeopleStrategy eHCM
Support for external payroll vendors
ADP SmartCompliance
9.1
PeopleStrategy eHCM
10.0
Benefit plan administration
ADP SmartCompliance
9.1
PeopleStrategy eHCM
1.0
Direct deposit files
ADP SmartCompliance
9.1
PeopleStrategy eHCM
Salary revision and increment management
ADP SmartCompliance
9.1
PeopleStrategy eHCM
1.0
Reimbursement management
ADP SmartCompliance
8.6
PeopleStrategy eHCM

Human Resource Management

ADP SmartCompliance
PeopleStrategy eHCM
4.5
Employee demographic data
ADP SmartCompliance
PeopleStrategy eHCM
10.0
Employment history
ADP SmartCompliance
PeopleStrategy eHCM
2.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
PeopleStrategy eHCM
3.0
Organizational charting
ADP SmartCompliance
PeopleStrategy eHCM
1.0
Organization and location management
ADP SmartCompliance
PeopleStrategy eHCM
1.0
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
PeopleStrategy eHCM
10.0

Employee Self Service

ADP SmartCompliance
PeopleStrategy eHCM
10.0
Update personal information
ADP SmartCompliance
PeopleStrategy eHCM
10.0
View company policy documentation
ADP SmartCompliance
PeopleStrategy eHCM
10.0

HR Reporting

ADP SmartCompliance
PeopleStrategy eHCM
1.0
Report builder
ADP SmartCompliance
PeopleStrategy eHCM
1.0
Pre-built reports
ADP SmartCompliance
PeopleStrategy eHCM
1.0
Ability to combine HR data with external data
ADP SmartCompliance
PeopleStrategy eHCM
1.0

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker profile photo

Cons

  • It would be great if more options could be provided between Workday integration and ADP Smart Compliance (Amendment processing and tracking)
  • I would like to see ADP Smart Compliance with real-time communication between client and ADP - perhaps a chat feature, for questions that clients may have and need answered without calling or waiting on their representative.
  • ADP Smart Compliance could improve by merging the W2 PSS process into Smart Compliance so it can be handled on one site.
  • I would like to see our Case Management with our ADP Reps integrated into Smart Compliance
  • I would like to see a report for ADP Smart Compliance that pulls just the 941X returns filed (we have amendment reporting, but that can get cumbersome if going through an audit and just wanting to select all 941/941X returns filed for a period of time)
Melissa Cypher profile photo
  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker profile photo

Return on Investment

  • It takes fewer employees and is more accurate than anything we have used in the past. Changes are easy to spot and apply to internal systems if needed.
  • ADP will only do what you tell them to do, no more and no less. Someone needs to watch and make sure the communication is clear and precise so that everything is done correctly.
Mitch Norby profile photo
  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

PeopleStrategy eHCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details