What users are saying about
42 Ratings
18 Ratings
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Score 6.4 out of 101
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

I think that if the sales staff were more knowledgeable on the product they are selling you and were less worried about making a sale then perhaps I would have had a better experience and would have kept them longer than a couple of months.
No photo available

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Feature Rating Comparison

Human Resource Management

ADP Streamline Payroll
APS
8.5
Employee demographic data
ADP Streamline Payroll
APS
9.4
Employment history
ADP Streamline Payroll
APS
8.7
Job profiles and administration
ADP Streamline Payroll
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP Streamline Payroll
APS
8.2
Organizational charting
ADP Streamline Payroll
APS
7.9
Organization and location management
ADP Streamline Payroll
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP Streamline Payroll
APS
8.4

Payroll Management

ADP Streamline Payroll
APS
8.5
Pay calculation
ADP Streamline Payroll
APS
9.2
Support for external payroll vendors
ADP Streamline Payroll
APS
5.7
Benefit plan administration
ADP Streamline Payroll
APS
8.2
Direct deposit files
ADP Streamline Payroll
APS
9.9
Salary revision and increment management
ADP Streamline Payroll
APS
9.0
Reimbursement management
ADP Streamline Payroll
APS
9.0

Leave and Attendance Management

ADP Streamline Payroll
APS
8.7
Approval workflow
ADP Streamline Payroll
APS
9.4
Balance details
ADP Streamline Payroll
APS
8.2
Annual carry-forward and encashment
ADP Streamline Payroll
APS
8.3

Employee Self Service

ADP Streamline Payroll
APS
8.6
View and generate pay and benefit information
ADP Streamline Payroll
APS
9.4
Update personal information
ADP Streamline Payroll
APS
9.5
View company policy documentation
ADP Streamline Payroll
APS
8.1
Employee recognition
ADP Streamline Payroll
APS
7.6
View job history
ADP Streamline Payroll
APS
8.6

Asset Management

ADP Streamline Payroll
APS
8.0
Tracking of all physical assets
ADP Streamline Payroll
APS
8.0

HR Reporting

ADP Streamline Payroll
APS
8.4
Report builder
ADP Streamline Payroll
APS
9.2
Pre-built reports
ADP Streamline Payroll
APS
8.5
Ability to combine HR data with external data
ADP Streamline Payroll
APS
7.4

Onboarding

ADP Streamline Payroll
APS
9.0
New hire portal
ADP Streamline Payroll
APS
9.3
Manager tracking tools
ADP Streamline Payroll
APS
8.7

Performance and Goals

ADP Streamline Payroll
APS
7.8
Corporate goal setting
ADP Streamline Payroll
APS
8.1
Individual goal setting
ADP Streamline Payroll
APS
8.2
Line-of sight-visibility
ADP Streamline Payroll
APS
8.2
Performance tracking
ADP Streamline Payroll
APS
6.9

Performance Management

ADP Streamline Payroll
APS
8.0
Performance plans
ADP Streamline Payroll
APS
7.9
Performance improvement plans
ADP Streamline Payroll
APS
7.0
Review status tracking
ADP Streamline Payroll
APS
8.4
Review reminders
ADP Streamline Payroll
APS
8.3
Multiple review frequency
ADP Streamline Payroll
APS
8.5

Succession Planning

ADP Streamline Payroll
APS
5.0
Create succession plans/pools
ADP Streamline Payroll
APS
5.0
Candidate ranking
ADP Streamline Payroll
APS
5.0

Recruiting / ATS

ADP Streamline Payroll
APS
8.8
Job Requisition Management
ADP Streamline Payroll
APS
9.2
Company Website Posting
ADP Streamline Payroll
APS
9.2
Publish to Social Media
ADP Streamline Payroll
APS
9.2
Job Search Site Posting
ADP Streamline Payroll
APS
8.8
Duplicate Candidate Prevention
ADP Streamline Payroll
APS
7.6
Applicant Tracking
ADP Streamline Payroll
APS
8.4
Notifications and Alerts
ADP Streamline Payroll
APS
9.2

Pros

  • The concept is good
  • Help is available
  • User friendly
No photo available
  • We do not have to deal with awaiting the arrival of paychecks through FedEx or UPS, which includes an extra expense. We print right here in our office, when we are ready.
  • Should we need to print an employee's check early, that is easily done as a miscellaneous pay check. And it is recorded as such for that employee.
  • We do not have to worry about payroll taxes as APS Online takes care of it and they send us a report.
Patricia Riedlinger profile photo

Cons

  • ADP sales team should be more knowledgeable about the product they sell you
  • ADP employees should be more up to date on tax liabilities in different states
  • I think ADP should assign one contact person so you don't have to get a different person each time you need assistance
No photo available
  • A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
Karla Hebert profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available
APS9.7
Based on 6 answers
We just moved to APS Online and are happy so far.
Karla Hebert profile photo

Usability

No score
No answers yet
No answers on this topic
APS9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
No photo available

Support

No score
No answers yet
No answers on this topic
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

No score
No answers yet
No answers on this topic
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

ADP was selected through a reference we received
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We have used ADP. I have also worked with IBS Payroll solutions at another company. APS OnLine is less bureaucratic than ADP. APS is less user friendly or customer service oriented than IBS Payroll.
No photo available

Scalability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • I cannot comment on this
No photo available
  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.