What users are saying about
19 Ratings
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Score 6 out of 101
3 Ratings
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Score 9.5 out of 101

Likelihood to Recommend

ADP TotalSource

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
No photo available

PeopleHR People

The system allows us to make informed decisions through the accurate reporting capabilities which are a great help when dealing with complex people issues. The reports are accurate and are great for situations such as absence reporting.
Amy Duignan (Assoc CIPD) profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.2
PeopleHR People
6.1
Employee demographic data
ADP TotalSource
7.5
PeopleHR People
10.0
Employment history
ADP TotalSource
8.4
PeopleHR People
7.5
Job profiles and administration
ADP TotalSource
7.7
PeopleHR People
7.3
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
PeopleHR People
4.2
Organizational charting
ADP TotalSource
8.6
PeopleHR People
4.2
Organization and location management
ADP TotalSource
7.4
PeopleHR People
4.7
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
PeopleHR People
4.7

Payroll Management

ADP TotalSource
7.6
PeopleHR People
6.0
Pay calculation
ADP TotalSource
7.6
PeopleHR People
7.0
Support for external payroll vendors
ADP TotalSource
9.7
PeopleHR People
5.0
Benefit plan administration
ADP TotalSource
7.7
PeopleHR People
5.0
Direct deposit files
ADP TotalSource
7.9
PeopleHR People
5.0
Salary revision and increment management
ADP TotalSource
9.3
PeopleHR People
8.0
Reimbursement management
ADP TotalSource
3.5
PeopleHR People

Leave and Attendance Management

ADP TotalSource
6.6
PeopleHR People
9.0
Approval workflow
ADP TotalSource
6.4
PeopleHR People
9.5
Balance details
ADP TotalSource
6.6
PeopleHR People
9.5
Annual carry-forward and encashment
ADP TotalSource
6.8
PeopleHR People
8.0

Employee Self Service

ADP TotalSource
7.9
PeopleHR People
9.0
View and generate pay and benefit information
ADP TotalSource
8.2
PeopleHR People
7.0
Update personal information
ADP TotalSource
8.2
PeopleHR People
9.5
View company policy documentation
ADP TotalSource
7.5
PeopleHR People
10.0
Employee recognition
ADP TotalSource
8.0
PeopleHR People
10.0
View job history
ADP TotalSource
7.8
PeopleHR People
8.6

Asset Management

ADP TotalSource
8.1
PeopleHR People
Tracking of all physical assets
ADP TotalSource
8.1
PeopleHR People

HR Reporting

ADP TotalSource
5.7
PeopleHR People
7.6
Report builder
ADP TotalSource
6.4
PeopleHR People
8.9
Pre-built reports
ADP TotalSource
5.4
PeopleHR People
7.8
Ability to combine HR data with external data
ADP TotalSource
5.3
PeopleHR People
6.0

Onboarding

ADP TotalSource
6.5
PeopleHR People
6.4
New hire portal
ADP TotalSource
6.5
PeopleHR People
6.3
Manager tracking tools
ADP TotalSource
6.4
PeopleHR People
6.6

Performance and Goals

ADP TotalSource
7.0
PeopleHR People
7.0
Corporate goal setting
ADP TotalSource
6.0
PeopleHR People
7.0
Individual goal setting
ADP TotalSource
8.0
PeopleHR People
7.0
Line-of sight-visibility
ADP TotalSource
6.0
PeopleHR People
7.0
Performance tracking
ADP TotalSource
8.0
PeopleHR People
7.0

Performance Management

ADP TotalSource
7.9
PeopleHR People
6.1
Performance plans
ADP TotalSource
6.0
PeopleHR People
8.9
Performance improvement plans
ADP TotalSource
9.0
PeopleHR People
6.0
Review status tracking
ADP TotalSource
8.2
PeopleHR People
6.0
Review reminders
ADP TotalSource
8.6
PeopleHR People
6.5
Multiple review frequency
ADP TotalSource
8.0
PeopleHR People
3.0

Succession Planning

ADP TotalSource
7.0
PeopleHR People
Create succession plans/pools
ADP TotalSource
7.0
PeopleHR People
Candidate ranking
ADP TotalSource
7.0
PeopleHR People
Candidate search
ADP TotalSource
8.0
PeopleHR People
Candidate development
ADP TotalSource
6.0
PeopleHR People

Recruiting / ATS

ADP TotalSource
7.4
PeopleHR People
9.0
Job Requisition Management
ADP TotalSource
6.0
PeopleHR People
9.5
Company Website Posting
ADP TotalSource
8.0
PeopleHR People
10.0
Publish to Social Media
ADP TotalSource
7.0
PeopleHR People
10.0
Job Search Site Posting
ADP TotalSource
9.0
PeopleHR People
5.9
Duplicate Candidate Prevention
ADP TotalSource
6.0
PeopleHR People
8.9
Applicant Tracking
ADP TotalSource
7.0
PeopleHR People
9.5
Notifications and Alerts
ADP TotalSource
9.0
PeopleHR People
9.1

Pros

ADP TotalSource

  • Their payroll software offers the expected levels of security/controls regarding timecard approvals.
  • Personally, I have found their "canned" reporting software pretty easy to use.
  • As far as account representatives, William (Bill) Eddy has been a pleasure to work with. The majority of the other individuals assigned to our account have left a poor taste in my mouth. Terrence Jeffrey Malari was a great deal of help in working through some personal questions I had. Actually, the representatives assigned to individual needs seem to be pretty helpful, the account team could use some additional training.
  • ADP built a custom report that is capable of uploading directly into our general ledger.
No photo available

PeopleHR People

  • Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
  • The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
  • The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
Amy Duignan (Assoc CIPD) profile photo

Cons

ADP TotalSource

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo

PeopleHR People

  • The system tends to be particularly slow on Monday mornings and sometimes can be down for a couple of hours at a time which is frustrating for employees
  • The naming of the tabs isn't as clear as they could be. For example, reports are called Queries. Makes getting used to
  • The org chart isn't very user-friendly, would be better to be able to export department by department
Amy Duignan (Assoc CIPD) profile photo

Alternatives Considered

ADP TotalSource

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo

PeopleHR People

We observed 3 other products and PeopleHR had more to the product for a much lower cost when we compared.
Claire Isherwood profile photo

Return on Investment

ADP TotalSource

  • Due to poor account management throughout the majority of the relationship, our overall business objectives have been negatively impacted by the relationship. The PEO service is relatively "expensive" and we expected better service.
  • The simple fact that we have now had exposure to PEOs has had a positive impact. We now understand some of the struggles to expect during onboarding and the on-going relationship.
  • Auto-generation of bi-monthly payroll journal entries has been helpful in creating visibility to payroll's impact on finances (by individual/user).
No photo available

PeopleHR People

  • The system has freed up time of our administrators allowing them to get involved in more and develop themselves within the department
  • The data allows us to accurately report on absence which has supported the development of a new absence management process
Amy Duignan (Assoc CIPD) profile photo

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PeopleHR People

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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