Aha! Roadmaps vs. HYPE Enterprise

It is great for organizations that want to ensure that the work they focus on is the work that will have the most impact on value and drive them toward their strategic objectives. I consider it to be a real Product Management tool. If all you are looking for is a tool to hold your product backlog or collect customer feedback, then Aha! is probably going to be overkill for your needs

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Independently Invited by TrustRadius

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Well Suited

• Idea Generation campaigns aimed at solving a specific problem. Contributors can be limited to certain groups, or it can be open to the whole organization.
• Open Innovation campaigns aimed at getting solutions from external sources (add-on module required).
• Continuous improvement process specific to functional areas.
• Processing, sorting, evaluating and scoring ideas.

Not Well Suited

• Surveys
• Managing Projects

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Independently Invited by TrustRadius

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• Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there.
• Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage.
• Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want.
• Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS.

• Hype Innovation allows for a full onsite implementation behind a firewall and does not need to communicate to an external server. This is a major advantage for a defense company.
• Hype Innovation is easily configurable by a systems admin with very limited knowledge of the product.
• Product Updates are rolled out quarterly and offered to all clients.
• Hype Innovation has a specific instance of their Hype software platform that is aimed at their clients and improving Hype itself. Feedback from their management is very quick.

Incentivized

Independently Invited by TrustRadius

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• The roadmap feature presentation web page could use some better visuals. It's a little bland and grey.
• The mobile app only shows you what you are assigned. I am not able to manage through the mobile app--I need to use the web page.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The concepts and projects module requires an overhaul to be more flexible. This is on their product roadmap.
• The software would benefit from the addition of an MS Exchange integration for receiving idea e-mails.
• Customisation of the layout and possible custom components is challenging.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think Aha! works really in general, it offers a very comprehensive and well-structured platform that supports strategic product management at scale. Although there is a learning curve for new users and a few areas to be improved. Overall, it is highly usable for experienced product teams who need a robust roadmap tool.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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We've always had excellent support whenever we need help from the company or need questions answered regarding the setup and installation of the product. Tickets are answered in a timely fashion and there's minimal back and forth to get issues resolved, which are rare.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In terms of outright features, a lot of roadmapping tools have the same feature set. We chose Aha! based on look-and-feel, the easy learning curve, and the reviews it has. Between collaboration, milestone tracking, comment threads, and content importing and exporting, we had every feature in Aha! that we were looking for.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

After evaluating numerous idea management and innovation management platforms, the main reasons we chose Hype Innovation were:

• On-premises installation (Viima did not allow this);
• Cost (Viima and IdeaDrop had substantially higher costs for the amount of users we required);
• Ease of Configuration (Viima was easiest to configure, but IdeaDrop was a challenge.);
• Customer Service (From initial contact to roll-out was 5 weeks).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has helped us improve our product lifecycle communication. We have less wasted time spent figuring out where the project is and what it's waiting on. This has helped departments further down the project better use their time so they're already aligned with what's happening rather than waiting for a handoff.
• Aha! has helped include our customers more in our product planning and especially in our bug fixes and new feature roadmaps.
• Aha! has improved our strategy meetings or roundup discussions by storing everything in one place. They're shorter and more focused.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Longstanding issues with products and services have been made visible to the wider company and many solutions have been identified.
• A common idea management platform has allowed management to gauge the level of employee involvement and cross functional communication.
• Safe storage and archiving of ideas has enabled the company to keep track of inputs over time and refer back to ideas that were not relevant at the time of generation.
• The added workload of managing the innovation platform has meant that more money has had to be spent on the individual responsible for the platform.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info