Aircall vs. Telefónica Contact Centre Cloud
Aircall vs. Telefónica Contact Centre Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aircall | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month | |
Telefónica Contact Centre Cloud | N/A | Telefónica Tech Cyber Security & Cloud provides CCaaS and omnichannel solution that best suits the user's company's needs. Optionally, they are also a certified Genesys partner, boasting 20 years of experience implementing and managing these services. | N/A |
Aircall | Telefónica Contact Centre Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aircall | Telefónica Contact Centre Cloud | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Aircall | Telefónica Contact Centre Cloud | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aircall | Telefónica Contact Centre Cloud | |
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Likelihood to Recommend | 8.5 (30 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.8 (2 ratings) | - (0 ratings) |
Aircall | Telefónica Contact Centre Cloud | |
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Likelihood to Recommend | Aircall
| ![]() Telefonica No answers on this topic |
Pros | Aircall
| ![]() Telefonica No answers on this topic |
Cons | Aircall
| ![]() Telefonica No answers on this topic |
Likelihood to Renew | Aircall
| ![]() Telefonica No answers on this topic |
Usability | Aircall
| ![]() Telefonica No answers on this topic |
Support Rating | Aircall
| ![]() Telefonica No answers on this topic |
Alternatives Considered | Aircall
| ![]() Telefonica No answers on this topic |
Return on Investment | Aircall
| ![]() Telefonica No answers on this topic |
ScreenShots | Aircall Screenshots |