What users are saying about
9 Ratings
102 Ratings
9 Ratings
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Score 5.9 out of 101
102 Ratings
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Score 7 out of 101

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Likelihood to Recommend

AkkenCloud

The software is best suited for anyone reviewing and hiring candidates.
No photo available

iCIMS

iCIMS Talent Acquisition Software is best suited for mid-size companies due to its many useful features and benefits, ease of use and relative affordability.
Marc LeVine profile photo

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
8.6
iCIMS
7.3
Job Requisition Management
AkkenCloud
9.0
iCIMS
7.4
Company Website Posting
AkkenCloud
9.0
iCIMS
8.4
Publish to Social Media
AkkenCloud
9.0
iCIMS
8.3
Duplicate Candidate Prevention
AkkenCloud
9.0
iCIMS
5.0
Candidate Search
AkkenCloud
9.0
iCIMS
6.9
Applicant Tracking
AkkenCloud
9.0
iCIMS
7.5
Collaboration
AkkenCloud
9.0
iCIMS
6.3
Task Creation and Delegation
AkkenCloud
9.0
iCIMS
5.9
Email Templates
AkkenCloud
4.0
iCIMS
7.5
User Permissions
AkkenCloud
9.0
iCIMS
8.7
Notifications and Alerts
AkkenCloud
9.0
iCIMS
6.7
Reporting
AkkenCloud
9.0
iCIMS
7.9
Job Search Site Posting
AkkenCloud
iCIMS
8.5
Customized Application Form
AkkenCloud
iCIMS
7.3
Resume Management
AkkenCloud
iCIMS
7.6

Pros

  • Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
  • Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
  • Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
Lisa Marcus profile photo
  • iCIMS can provide extremely in-depth workflow stages to move candidates through to ensure real-time, accurate depiction of where candidates stand in the recruiting process.
  • iCIMS has the capability of providing customized, detailed reports based on client needs.
  • Communication with candidates through iCIMS is very detailed and user friendly. Building email templates and automating these functions is user friendly.
Ryan Winthrop, MA, PHR profile photo

Cons

  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
Jamie Burchell profile photo
  • Visually, iCIMS is not appealing. It is overbearing at times with the dashboard. It is not the most streamlined display where the user has to go through various tabs and drop downs.
  • It functions less as a new aged, innovative ATS/CRM and more as a older system. I know their mobile capabilities are increasing but it is behind the times.
  • It is not a great function of engaging individuals once the move from candidate to employee. The more innovative ATS are now functioning as both the ATS and HRMS/HRIS, in the same platform. I think limiting these capabilities and requiring the employer to buy three different systems for Recruit, Social, and HR will deter.
Ryan Winthrop, MA, PHR profile photo

Likelihood to Renew

AkkenCloud7.6
Based on 5 answers
With the exception of that it logs me out all the time, I would renew it very easily
Lisa Marcus profile photo
iCIMS8.0
Based on 26 answers
Functionality, service, customization, price.
Jennifer Millman profile photo

Usability

AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available
iCIMS7.2
Based on 6 answers
I don't use every function so I don't know what I don't know. Perhaps, the fact that I don't use every function is a veiled way of saying that it seems a bit overwhelming to master.
Marc LeVine profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
iCIMS9.1
Based on 5 answers
We never experience outages that impact our usage. I also can't remember any recent time where there has been an error within the system that has prevented us from using the application as needed on a regular basis. If there are ever any issues, iCIMS has a customer service department that is very easy to reach.
No photo available

Performance

AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo
iCIMS8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine profile photo

Support

AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available
iCIMS8.4
Based on 3 answers
Recent issues with responding to request. Lack of resolution in the first contact.
Scott Chase, SPHR profile photo

Online Training

No score
No answers yet
No answers on this topic
iCIMS7.9
Based on 3 answers
The new update is a great improvement on the old outdated UI, but the UX still lacks some modernized and streamlined flow to it. Clunky UX makes for clunky training.
Juliette Dupré profile photo

Implementation

AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available
iCIMS5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo profile photo

Alternatives Considered

We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Jamie Burchell profile photo
iCIMS is very robust. Some programs are leaner and have to be customized to have all of the bells and whistles. The tools are built in here to be able to do anything, you just have to learn how to access them. Their customer support is also great and they are amazing at showing other ways to use the system
Emily Tennant profile photo

Scalability

No score
No answers yet
No answers on this topic
iCIMS7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine profile photo

Return on Investment

  • Better applicant tracking. Works extremely well to keep our candidates organized and easily submit and track our candidates through the interviewing process.
  • Employees and on point quicker. They have a task bar to accomplish every day.
  • The increase in resumes coming from our website has been unbelievable since we added the ability to publish our job orders from Akken to our site.
Jamie Burchell profile photo
  • We can see our shortcomings and manage against them. There are so many reports available.
  • We took the time to train and have a lot of employee buy-in for the system.
  • We can track passive and active candidates and easily find people we spoke to in the past.
Emily Tennant profile photo

Screenshots

AkkenCloud
iCIMS

Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

iCIMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details