What users are saying about
9 Ratings
107 Ratings
9 Ratings
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Score 5.6 out of 101
107 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

AkkenCloud

AkkenCloud is used basically every second at our organization and I believe it would come in very handy at a staffing organization however, it might not be the best for companies that only use it sometimes.
Lisa Marcus profile photo

iCIMS

I found iCIMS to have great functionality and capabilities for the price. It is a good value. The customer service is good. You will have to describe your problem or concern very specifically and provide screenshots/examples whenever possible. I did sometimes have to escalate beyond the initial rep, but always had my problem resolved.
Leigh Estrada (Gagnon), SPHR profile photo

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
8.6
iCIMS
7.1
Job Requisition Management
AkkenCloud
9.0
iCIMS
7.0
Company Website Posting
AkkenCloud
9.0
iCIMS
7.9
Publish to Social Media
AkkenCloud
9.0
iCIMS
6.8
Duplicate Candidate Prevention
AkkenCloud
9.0
iCIMS
5.2
Candidate Search
AkkenCloud
9.0
iCIMS
7.0
Applicant Tracking
AkkenCloud
9.0
iCIMS
7.1
Collaboration
AkkenCloud
9.0
iCIMS
6.4
Task Creation and Delegation
AkkenCloud
9.0
iCIMS
6.2
Email Templates
AkkenCloud
4.0
iCIMS
7.2
User Permissions
AkkenCloud
9.0
iCIMS
8.4
Notifications and Alerts
AkkenCloud
9.0
iCIMS
7.0
Reporting
AkkenCloud
9.0
iCIMS
7.9
Job Search Site Posting
AkkenCloud
iCIMS
8.0
Customized Application Form
AkkenCloud
iCIMS
6.9
Resume Management
AkkenCloud
iCIMS
7.5

Pros

AkkenCloud

  • The email interface is easy to use. I'd prefer if it pushes the email quicker. But it works well.
  • The job posting to website interface and ability is very easy and works extremely well.
  • The candidate and client database is very easy to use and works perfectly. The tie in from company to contact to job order is very easy.
Jamie Burchell profile photo

iCIMS

  • Highly customization of reports/searches, able to export to Excel. Allows all levels of management to make use of on-demand, real-time data.
  • Professional layout and ease of use - great interface with most all user devices. Gives our company instant credibility and quality for our brand.
  • Can't outgrow it. iCIMS has many very large customers, and excellent interface with other services and new technologies. They even acquired a texting manager platform we were hoping to start using.
Bruce Wilson profile photo

Cons

AkkenCloud

  • Akken logs me out ALL the time, which is extremely frustrating.
  • Sometimes Akken takes a very long time to post a note about a candidate, job, or something else.
Lisa Marcus profile photo

iCIMS

  • The interface is not intuitive. I have to hunt and peck every time I need to get to my goals. This may be a result of our implementation, I'm not sure.
  • The interface should be modernized. It has an old look and feel, and is a bit clunky when saving updates.
  • I have lost information mid edit, and others have as well. Need to keep drafts like Confluence does. In fact, Confluence should be used to guide ICIMS UX path forward.
No photo available

Likelihood to Renew

AkkenCloud

AkkenCloud 7.6
Based on 5 answers
With the exception of that it logs me out all the time, I would renew it very easily
Lisa Marcus profile photo

iCIMS

iCIMS 8.0
Based on 26 answers
Will likely renew. iCIMS continues to improve its functionality and the support is excellent. As long as there pricing model remains competitive then price will not be an issue.
Scott Chase, SPHR profile photo

Usability

AkkenCloud

AkkenCloud 8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available

iCIMS

iCIMS 7.2
Based on 6 answers
I don't use every function so I don't know what I don't know. Perhaps, the fact that I don't use every function is a veiled way of saying that it seems a bit overwhelming to master.
Marc LeVine profile photo

Reliability and Availability

AkkenCloud

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 5 answers
Recent problems with system availbility.
Scott Chase, SPHR profile photo

Performance

AkkenCloud

AkkenCloud 6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo

iCIMS

iCIMS 8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine profile photo

Support

AkkenCloud

AkkenCloud 8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available

iCIMS

iCIMS 8.4
Based on 3 answers
Recent issues with responding to request. Lack of resolution in the first contact.
Scott Chase, SPHR profile photo

Online Training

AkkenCloud

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
iCims has always been available and helpful with much live and online training offered.
Marc LeVine profile photo

Implementation

AkkenCloud

AkkenCloud 6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available

iCIMS

iCIMS 5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo profile photo

Alternatives Considered

AkkenCloud

This is not applicable to me
Lisa Marcus profile photo

iCIMS

I was not involved in the selection process, but I do much prefer working in ICIMS for corporate roles as I can control the process better than Taleo and large amounts of applicants process more seamlessly in iCIMS vs. Taleo
Sarah Greenberg profile photo

Scalability

AkkenCloud

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine profile photo

Return on Investment

AkkenCloud

  • I think it has greatly improved our customer service in the sense that we can quickly look back on a candidate and remember the exact conversation we had with them by looking at the notes.
Lisa Marcus profile photo

iCIMS

  • All candidates are receiving acknowledgement!
  • I have been able to add a careers section to our website.
  • I can now provide my boss with recruiting metrics.
Anita Kumar, PHR profile photo

Screenshots

AkkenCloud

iCIMS

Pricing Details

AkkenCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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