Alibaba Mail vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alibaba Mail
Score 8.5 out of 10
N/A
Alibaba Mail integrates features such as email management, online calendars, and contact management, as well as works seamlessly with existing office software applications to achieve better scalability and integration. This service offers enterprise users a brand new collaboration software solution.N/A
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
Alibaba MailMicrosoft 365
Editions & Modules
No answers on this topic
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
Alibaba MailMicrosoft 365
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Features
Alibaba MailMicrosoft 365
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Alibaba Mail
8.7
1 Ratings
4% above category average
Microsoft 365
-
Ratings
Anti-malware9.01 Ratings00 Ratings
Customizability9.01 Ratings00 Ratings
Data Loss Protection9.01 Ratings00 Ratings
Threat Detection9.01 Ratings00 Ratings
Sandboxing9.01 Ratings00 Ratings
End-to-End Encryption8.01 Ratings00 Ratings
Management Tools8.01 Ratings00 Ratings
Best Alternatives
Alibaba MailMicrosoft 365
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.2 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alibaba MailMicrosoft 365
Likelihood to Recommend
9.0
(1 ratings)
8.3
(240 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(6 ratings)
Usability
-
(0 ratings)
7.5
(8 ratings)
Support Rating
-
(0 ratings)
8.9
(54 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Alibaba MailMicrosoft 365
Likelihood to Recommend
Alibaba Cloud
Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Read full review
Microsoft
I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.
Read full review
Pros
Alibaba Cloud
  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Read full review
Microsoft
  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
Read full review
Cons
Alibaba Cloud
  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Read full review
Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
Read full review
Likelihood to Renew
Alibaba Cloud
No answers on this topic
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Usability
Alibaba Cloud
No answers on this topic
Microsoft
While Microsoft 365 is an amazing toolset, its still a Microsoft product. Sadly, I think the quality control regarding updates has dropped a lot the last few years. Also, I think things like the new Outlook are no improvement. In my opinion, so many features are missing. Still they proceed to push this. Microsoft knows their suite is one of the only of its kind broadly used and because of that, in my opinion, they can pull whatever they want on the users and do that without issue.
Read full review
Support Rating
Alibaba Cloud
No answers on this topic
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Read full review
Implementation Rating
Alibaba Cloud
No answers on this topic
Microsoft
Everything works and I use it all the time.
Read full review
Alternatives Considered
Alibaba Cloud
Not applicable, as we went for Alibaba Mail on recommendations.
Read full review
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
Read full review
Return on Investment
Alibaba Cloud
  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Read full review
Microsoft
  • Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place.
  • It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program.
  • Getting work done quickly.... One and Done!!!
Read full review
ScreenShots