Alida CXM vs. CX Moments by Scorebuddy
Alida CXM vs. CX Moments by Scorebuddy
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
CX Moments | N/A | CX Moments, a Scorebuddy solution since the 2021 acquisition, gathers insights from customer conversations to help users discover what bothers customers and hurts a business the most. Users can categorize and trend 100,000's of customer support cases, tickets and live chats. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | CX Moments by Scorebuddy | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | CX Moments by Scorebuddy | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | CX Moments by Scorebuddy | |
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Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | CX Moments by Scorebuddy | |
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Likelihood to Recommend | Alida | Scorebuddy No answers on this topic |
Pros | Alida | Scorebuddy No answers on this topic |
Cons | Alida | Scorebuddy No answers on this topic |
Likelihood to Renew | Alida | Scorebuddy No answers on this topic |
Usability | Alida | Scorebuddy No answers on this topic |
Support Rating | Alida | Scorebuddy No answers on this topic |
Alternatives Considered | Alida | Scorebuddy No answers on this topic |
Return on Investment | Alida | Scorebuddy No answers on this topic |
ScreenShots |