Allego Sales Enablement Platform vs. TalentLMS

As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.

TalentLMS is user-friendly enough for someone new to LMS management can get a site up and running in a relatively quick manner. It is rather intuitive to operate. My needs have been a rather small scale of 400 learners and TalentLMS more than meets the need to produce a professional-looking and operational website to send customers and staff. The point here is that although I do not know how well it can be up-scaled, it certainly delivers for small to medium organizations to need to get content online

Incentivized

• Allows us to quickly and easily capture and share information with sales teams who are on the go
• Provides an archive of content where users can go back and review and can be used for ongoing training
• The customer success team is very helpful in supporting our initiatives and giving us best practices

Incentivized

• Hosting online and blended learning.
• Providing a variety of reports.
• Seamlessly integrating with Zoom and Microsoft Teams.
• Communicating with learners within the platform.

Incentivized

• We have yet to discover something about the system we don't like.
• If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.

• Email notifications have arbitrary limits on what information can be included. For example, you cannot include the user password in any notification email regarding course enrollment, group enrollment, etc.
• Notification emails are not sent out in a reasonable time frame. Sometimes, it takes over 20 minutes for a new user to get their registration email.
• It would be nice to get reports in the base domain containing customer user fields from various branches.

Incentivized

We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.

Incentivized

We have not had any problems with TalentLMS. It has worked well for all of our employees.

Incentivized

Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have

Quick answer, comprehensive, and customized. I sent an email with multiple questions and feedback about their new UI, and the agent addressed all of them directly and honestly no sugar-coating and no call center lingo. Most questions can also be addressed directly in their UI with a really good help center widget.

Incentivized

Implementation was relatively easy. When we set up a second branch, we needed a little help. But the support area is well-detailed. My clients had no experience with an LMS and their digital skills were limited. We had a long way to go. Nevertheless, it was relatively easy. It was rather quick!

Incentivized

I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences. Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to Salesforce. But doesn't have the content storage or LMS capability. Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does

Incentivized

Both are good, but the pricing and general value proposition of Talent LMS are better than Trainual in my opinion. Trainual is a bit more modern and cleaner looking from a user interface perspective, but it comes at a higher cost. Both platforms provide very similar features in the way of general functionality and user experience, but Talent LMS wins because of its better pricing model.

Incentivized

• We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
• We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
• We use call coaching from the recorded calls to enable our team to improve further.
• Data upload of the past customer records are very cumbersome.
• UI is not in the same level as the market leaders like Salesforce etc,

Incentivized

• Managers have used this internally to get new employees up to speed and trained faster. It's a great onboarding tool.
• Externally, we help our customers better self-serve when they understand the software they are using. This reduces calls to Customer Support.
• We've used training as an added incentive for our customers to maintain a higher level of service, resulting in increased ARR.

Incentivized