What users are saying about

Allscripts Practice Management

5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

eClinicalWorks

33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

eClinicalWorks

The use of flowsheets within eClinicalWorks is probably the best feature. It allows you to build your own sheets of automatically flowing information that pull data from the patient's data.
Malachi Mosley profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
5.0
eClinicalWorks
8.0
Real-time eligibility verification
Allscripts Practice Management
5.0
eClinicalWorks
7.8
Claims management
Allscripts Practice Management
5.0
eClinicalWorks
8.3
Coding
Allscripts Practice Management
5.0
eClinicalWorks
8.4
Patient billing
Allscripts Practice Management
5.0
eClinicalWorks
7.4
Financial Reporting
Allscripts Practice Management
5.0
eClinicalWorks
8.2

Patient Scheduling

Allscripts Practice Management
7.8
eClinicalWorks
8.4
Rule-based scheduling
Allscripts Practice Management
7.0
eClinicalWorks
8.4
Automated appointment reminders
Allscripts Practice Management
8.0
eClinicalWorks
8.7
Automated patient check-in
Allscripts Practice Management
8.0
eClinicalWorks
7.2
Multi-location support
Allscripts Practice Management
8.0
eClinicalWorks
8.8
Calendar interface
Allscripts Practice Management
8.0
eClinicalWorks
8.9

Electronic Medical Records

Allscripts Practice Management
4.2
eClinicalWorks
7.9
Patient portal
Allscripts Practice Management
5.0
eClinicalWorks
8.6
Fax integration
Allscripts Practice Management
7.0
eClinicalWorks
8.6
Workflow automation
Allscripts Practice Management
2.0
eClinicalWorks
8.2
Customization
Allscripts Practice Management
2.0
eClinicalWorks
7.5
E-prescribing
Allscripts Practice Management
5.0
eClinicalWorks
8.5
Charting / document management
Allscripts Practice Management
eClinicalWorks
8.2
Templates
Allscripts Practice Management
eClinicalWorks
8.2
Mobile/tablet support
Allscripts Practice Management
eClinicalWorks
6.5
Integration with other EMR and PM systems
Allscripts Practice Management
eClinicalWorks
8.1
Speech recognition
Allscripts Practice Management
eClinicalWorks
6.5

Medical Security and Privacy

Allscripts Practice Management
8.7
eClinicalWorks
8.8
HIPPA compliance
Allscripts Practice Management
9.0
eClinicalWorks
8.9
Role-based permission levels
Allscripts Practice Management
8.0
eClinicalWorks
9.2
Data backups and redundancy
Allscripts Practice Management
9.0
eClinicalWorks
8.5
Local mode / networking failsafe
Allscripts Practice Management
eClinicalWorks
8.8

Workflow and Scale

Allscripts Practice Management
8.0
eClinicalWorks
8.5
Task tracking
Allscripts Practice Management
8.0
eClinicalWorks
8.0
Specialty-specific workflows
Allscripts Practice Management
8.0
eClinicalWorks
8.2
Multi-office / multi-physician capabilities
Allscripts Practice Management
8.0
eClinicalWorks
9.1

Pros

  • Patient Mangement
  • Appointment management
  • EHR
Stephen Adams profile photo
  • eClinicalWorks has a high degree of customization. We use it in multiple different practices and everyone has different workflows in place to make the system work for them.
  • User interface is very clear. Generally if you are lost within the system, it only take a few seconds to find out where you need to go because there are always at least two ways there sitting in front of you.
  • Interfaces are also very good. Results flow seamlessly into eClinicalWorks which is most necessary for proper patient care.
Malachi Mosley profile photo

Cons

  • Upgrades
  • Support
  • Timely Responses to support requests.
Stephen Adams profile photo
  • Speed. It is common for eClinicalWorks to get slowed down heavily by the network issues at our facilities. This may be due to the networks themselves, but eClinicalWorks is usually the first application to suffer.
Malachi Mosley profile photo

Usability

No score
No answers yet
No answers on this topic
eClinicalWorks7.0
Based on 1 answer
I think it can be intimidating at first but once you begin navigating and learning the modules, it becomes less difficult to perform charting and operational processes.
No photo available

Support

No score
No answers yet
No answers on this topic
eClinicalWorks9.0
Based on 1 answer
I have never had a problem getting MY problems resolved.
Sue Tree profile photo

Implementation

No score
No answers yet
No answers on this topic
eClinicalWorks4.0
Based on 1 answer
It's very important to limit your schedule during the weeks after go live but it is equally important to have a resource that is the lead at the practice that ensures that milestones are met leading up to the go-live date. Someone must be the point person at the practice otherwise milestones will be missed and the implementation will run into problems.
No photo available

Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
eCW is miles ahead of Meditech.
Malachi Mosley profile photo

Return on Investment

No answers on this topic
  • I will just share one area that our organization saw the ROI in a very short time period. That is the elimination of a dictation service for most of our specialty group doctors when we introducec Dragon Medical. This functionality brought a tangible benefit and a significant ROI in a short time period.
Kinekal Tasew profile photo

Return on Investment

  • Good EHR compared to alternatives.
  • Good PM compared to alternatives.
  • Compliant.
Stephen Adams profile photo
  • Flowsheets, as mentioned earlier, provide a great deal of efficiency. I had a physician that was manually entering data into his own flowsheet. This would take him 2-3 hours every night after work. By building an automatic flowing flowsheet, we were able to remove the need for him to manually enter data that he wanted to track. That freed up time with his family and gave him a better work-life balance.
Malachi Mosley profile photo

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eClinicalWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details