What users are saying about
6 Ratings
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Score 8 out of 101
34 Ratings
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Score 6.5 out of 101

Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

eClinicalWorks

Maybe hospitals. Maybe very large practices
Mel Hugentobler,  MBA profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
eClinicalWorks
7.6
Real-time eligibility verification
Allscripts Practice Management
eClinicalWorks
6.8
Claims management
Allscripts Practice Management
eClinicalWorks
7.2
Coding
Allscripts Practice Management
eClinicalWorks
7.5
Patient billing
Allscripts Practice Management
eClinicalWorks
7.9
Financial Reporting
Allscripts Practice Management
eClinicalWorks
8.8

Patient Scheduling

Allscripts Practice Management
eClinicalWorks
8.1
Rule-based scheduling
Allscripts Practice Management
eClinicalWorks
7.7
Automated appointment reminders
Allscripts Practice Management
eClinicalWorks
8.9
Automated patient check-in
Allscripts Practice Management
eClinicalWorks
7.6
Multi-location support
Allscripts Practice Management
eClinicalWorks
8.1
Calendar interface
Allscripts Practice Management
eClinicalWorks
8.1

Electronic Medical Records

Allscripts Practice Management
eClinicalWorks
8.6
Charting / document management
Allscripts Practice Management
eClinicalWorks
6.2
Templates
Allscripts Practice Management
eClinicalWorks
6.2
Patient portal
Allscripts Practice Management
eClinicalWorks
9.2
Mobile/tablet support
Allscripts Practice Management
eClinicalWorks
8.8
Fax integration
Allscripts Practice Management
eClinicalWorks
9.7
Integration with other EMR and PM systems
Allscripts Practice Management
eClinicalWorks
9.1
Workflow automation
Allscripts Practice Management
eClinicalWorks
9.1
Speech recognition
Allscripts Practice Management
eClinicalWorks
9.7
Customization
Allscripts Practice Management
eClinicalWorks
9.4
E-prescribing
Allscripts Practice Management
eClinicalWorks
8.5

Medical Security and Privacy

Allscripts Practice Management
eClinicalWorks
8.4
HIPPA compliance
Allscripts Practice Management
eClinicalWorks
8.1
Role-based permission levels
Allscripts Practice Management
eClinicalWorks
7.8
Data backups and redundancy
Allscripts Practice Management
eClinicalWorks
8.6
Local mode / networking failsafe
Allscripts Practice Management
eClinicalWorks
9.2

Workflow and Scale

Allscripts Practice Management
eClinicalWorks
9.1
Task tracking
Allscripts Practice Management
eClinicalWorks
8.5
Specialty-specific workflows
Allscripts Practice Management
eClinicalWorks
9.1
Multi-office / multi-physician capabilities
Allscripts Practice Management
eClinicalWorks
9.8

Pros

Allscripts Practice Management

  • Patient Mangement
  • Appointment management
  • EHR
Stephen Adams profile photo

eClinicalWorks

  • Front-Desk - Easy at a glance daily payment postings to front desk staff can see their production quickly. Able to take payments easily. Add new patients quickly. See and organize the provider schedule easily. Automated phone call appointment reminders was valuable.
  • Clinic - Access of old notes was easy and template structure was good
  • Billing - Easily add notes to claims to track what billings was doing. All aspects of patient receivables were fairly simple and easy.
  • Administration/Analytics - Not much good to say here.
Mel Hugentobler,  MBA profile photo

Cons

Allscripts Practice Management

  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
No photo available

eClinicalWorks

  • EClinical Works freezes quite often, especially when opening patient documents.
No photo available

Usability

Allscripts Practice Management

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 7.0
Based on 1 answer
I think it can be intimidating at first but once you begin navigating and learning the modules, it becomes less difficult to perform charting and operational processes.
No photo available

Performance

Allscripts Practice Management

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 4.0
Based on 1 answer
I often cannot assign a proper diagnosis under the assessment section; and as mentioned, sometimes (about once a month) the dictation just freezes because "the request has timed out" (even restarting the iPhone/ laptop does not help).
Wesley Emmons profile photo

Support

Allscripts Practice Management

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 9.0
Based on 1 answer
I have never had a problem getting MY problems resolved.
Sue Tree profile photo

Implementation

Allscripts Practice Management

No score
No answers yet
No answers on this topic

eClinicalWorks

eClinicalWorks 4.0
Based on 1 answer
It's very important to limit your schedule during the weeks after go live but it is equally important to have a resource that is the lead at the practice that ensures that milestones are met leading up to the go-live date. Someone must be the point person at the practice otherwise milestones will be missed and the implementation will run into problems.
No photo available

Alternatives Considered

Allscripts Practice Management

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo

eClinicalWorks

Lowest cost of entry compared to other EMRs we had experience in implementing. Our customers were not ready to spend seven figures on large EMR systems they will be locked in for eight to ten years down the road. They also did not want to store a lot of local data on expensive large SAN storage solutions and even more complex disaster recovery sight configuration. eClinicalWorks for the lack of in-depth customizable billing and financial solutions, it shines in fast deployment and low cost.
No photo available

Return on Investment

Allscripts Practice Management

No answers on this topic

eClinicalWorks

  • I will just share one area that our organization saw the ROI in a very short time period. That is the elimination of a dictation service for most of our specialty group doctors when we introducec Dragon Medical. This functionality brought a tangible benefit and a significant ROI in a short time period.
Kinekal Tasew profile photo

Pricing Details

Allscripts Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eClinicalWorks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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