What users are saying about
32 Ratings
2 Ratings
32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Chanty

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marc Duke | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Chanty
High quality audio
Amazon Chime
8.9
Chanty
High quality video
Amazon Chime
8.8
Chanty
Low bandwidth requirements
Amazon Chime
8.4
Chanty
Mobile support
Amazon Chime
8.2
Chanty

Screen Sharing

Amazon Chime
8.6
Chanty
Desktop sharing
Amazon Chime
9.2
Chanty
Whiteboards
Amazon Chime
8.0
Chanty

Online Meetings / Events

Amazon Chime
9.1
Chanty
Calendar integration
Amazon Chime
9.0
Chanty
Meeting initiation
Amazon Chime
8.8
Chanty
Integrates with social media
Amazon Chime
9.5
Chanty
Record meetings / events
Amazon Chime
8.8
Chanty
Slideshows
Amazon Chime
9.3
Chanty

Online Events Collaboration

Amazon Chime
9.4
Chanty
Live chat
Amazon Chime
9.1
Chanty
Audience polling
Amazon Chime
9.8
Chanty
Q&A
Amazon Chime
9.1
Chanty

Online Events Security

Amazon Chime
9.2
Chanty
User authentication
Amazon Chime
9.4
Chanty
Participant roles & permissions
Amazon Chime
8.8
Chanty
Confidential attendee list
Amazon Chime
9.4
Chanty

Project Management

Amazon Chime
Chanty
4.0
Task Management
Amazon Chime
Chanty
3.0
Search
Amazon Chime
Chanty
5.0

Communication

Amazon Chime
Chanty
8.0
Chat
Amazon Chime
Chanty
8.0
Notifications
Amazon Chime
Chanty
9.0
Discussions
Amazon Chime
Chanty
7.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Chanty

  • Notifications
  • App loading speed
Marc Duke | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Chanty

  • Ability to call group members
  • Ability to video members
Marc Duke | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Chanty

Chanty 7.0
Based on 1 answer
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marc Duke | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Chanty

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marc Duke | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Chanty

  • Increased visibility
  • Increased opportunities
Marc Duke | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Chanty

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3*

* per user, per month

Chanty Editions & Modules

Additional Pricing Details
Chanty Free plan is for teams with up to 10 members. Chanty Business plan, starts at $3 per user, per month and delivers additional features and unlimited members.

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Chanty
7.0

Support Rating

Amazon Chime
8.3
Chanty
7.0

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