What users are saying about

Amazon Chime vs Sinch

Amazon Chime
62 Ratings
Sinch
4 Ratings

Amazon Chime

62 Ratings
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Score 7.5 out of 100

Based on 62 reviews and ratings

Sinch

4 Ratings
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Score 4.4 out of 100

Based on 4 reviews and ratings

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    7.6

    Amazon Chime

    76%

    Sinch

    Feature Set Not Supported
    N/A
    Amazon Chime ranks higher in 4/4 features
    Amazon Chime ranks higher in 4/4 features

    High quality audio

    8.5
    85%
    27 Ratings
    N/A
    0 Ratings

    High quality video

    7.5
    75%
    27 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    6.9
    69%
    22 Ratings
    N/A
    0 Ratings

    Mobile support

    7.6
    76%
    22 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.2

    Amazon Chime

    82%

    Sinch

    Feature Set Not Supported
    N/A
    Amazon Chime ranks higher in 2/2 features
    Amazon Chime ranks higher in 2/2 features

    Desktop sharing

    8.3
    83%
    26 Ratings
    N/A
    0 Ratings

    Whiteboards

    8.1
    81%
    13 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    7.4

    Amazon Chime

    74%

    Sinch

    Feature Set Not Supported
    N/A
    Amazon Chime ranks higher in 5/5 features
    Amazon Chime ranks higher in 5/5 features

    Calendar integration

    7.1
    71%
    22 Ratings
    N/A
    0 Ratings

    Meeting initiation

    7.6
    76%
    25 Ratings
    N/A
    0 Ratings

    Integrates with social media

    7.6
    76%
    10 Ratings
    N/A
    0 Ratings

    Record meetings / events

    7.5
    75%
    24 Ratings
    N/A
    0 Ratings

    Slideshows

    7.2
    72%
    22 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.0

    Amazon Chime

    80%

    Sinch

    Feature Set Not Supported
    N/A
    Amazon Chime ranks higher in 3/3 features
    Amazon Chime ranks higher in 3/3 features

    Live chat

    8.0
    80%
    22 Ratings
    N/A
    0 Ratings

    Audience polling

    7.8
    78%
    10 Ratings
    N/A
    0 Ratings

    Q&A

    8.1
    81%
    12 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.6

    Amazon Chime

    86%

    Sinch

    Feature Set Not Supported
    N/A
    Amazon Chime ranks higher in 3/3 features
    Amazon Chime ranks higher in 3/3 features

    User authentication

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    8.5
    85%
    22 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.8
    88%
    17 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Amazon Chime is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.5

    Amazon Chime

    75%
    28 Ratings
    4.4

    Sinch

    44%
    4 Ratings

    Support Rating

    8.6

    Amazon Chime

    86%
    16 Ratings

    Sinch

    N/A
    0 Ratings

    Likelihood to Recommend

    Amazon Chime

    Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Sinch

    [Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Pros

    Amazon Chime

    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.

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    YagneshKumar Patel | TrustRadius Reviewer
    YagneshKumar Patel
    View all 28 answers on this topic

    Sinch

    • Short and long code procurement and management.
    • Certification of long and short codes.
    • Route management.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Cons

    Amazon Chime

    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.

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    Emma McCarthy | TrustRadius Reviewer
    Emma McCarthy
    View all 28 answers on this topic

    Sinch

    • Honestly, mBlox is spot on in terms of support, I can't think of anything they should improve on.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Pricing Details

    Amazon Chime

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0

    Amazon Chime Editions & Modules

    Edition
    Meetings - BasicFree
    Meetings - Pro3.002
    Business Calling - Inbound$0.0022163
    Business Calling - OutboundCountry Dependent3
    Business Calling - Receive TextFree4
    Business Calling - Send TextCountry Dependent
    Business Calling - Phone Numbers1.006
    1. none
    2. *per user per day
    3. per minute
    4. US Only
    5. none
    6. per number per month, US Only
    Additional Pricing Details
    *up to $15.00 per user per month

    Sinch

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Sinch Editions & Modules

    —
    Additional Pricing Details
    —

    Support Rating

    Amazon Chime

    Amazon Chime 8.6
    Based on 16 answers
    They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Sinch

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Amazon Chime

    Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.

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    Ravinder Beniwal | TrustRadius Reviewer
    Ravinder Beniwal
    View all 28 answers on this topic

    Sinch

    using smoke signals at this point would be better than SINCH

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    ryan sullivan | TrustRadius Reviewer
    ryan sullivan
    View all 4 answers on this topic

    Return on Investment

    Amazon Chime

    • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
    • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Sinch

    • N/A
    • Service Provider for clients

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

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