What users are saying about
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 62 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.4 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Performance & Compatibility of Online Events Software
7.6
Amazon Chime
76%
Sinch
Feature Set Not Supported
N/A
Amazon Chime ranks higher in 4/4 features
Amazon Chime ranks higher in 4/4 features
High quality audio
8.5
85%
27 Ratings
N/A
0 Ratings
High quality video
7.5
75%
27 Ratings
N/A
0 Ratings
Low bandwidth requirements
6.9
69%
22 Ratings
N/A
0 Ratings
Mobile support
7.6
76%
22 Ratings
N/A
0 Ratings
Screen Sharing
8.2
Amazon Chime
82%
Sinch
Feature Set Not Supported
N/A
Amazon Chime ranks higher in 2/2 features
Amazon Chime ranks higher in 2/2 features
Desktop sharing
8.3
83%
26 Ratings
N/A
0 Ratings
Whiteboards
8.1
81%
13 Ratings
N/A
0 Ratings
Online Meetings / Events
7.4
Amazon Chime
74%
Sinch
Feature Set Not Supported
N/A
Amazon Chime ranks higher in 5/5 features
Amazon Chime ranks higher in 5/5 features
Calendar integration
7.1
71%
22 Ratings
N/A
0 Ratings
Meeting initiation
7.6
76%
25 Ratings
N/A
0 Ratings
Integrates with social media
7.6
76%
10 Ratings
N/A
0 Ratings
Record meetings / events
7.5
75%
24 Ratings
N/A
0 Ratings
Slideshows
7.2
72%
22 Ratings
N/A
0 Ratings
Online Events Collaboration
8.0
Amazon Chime
80%
Sinch
Feature Set Not Supported
N/A
Amazon Chime ranks higher in 3/3 features
Amazon Chime ranks higher in 3/3 features
Live chat
8.0
80%
22 Ratings
N/A
0 Ratings
Audience polling
7.8
78%
10 Ratings
N/A
0 Ratings
Q&A
8.1
81%
12 Ratings
N/A
0 Ratings
Online Events Security
8.6
Amazon Chime
86%
Sinch
Feature Set Not Supported
N/A
Amazon Chime ranks higher in 3/3 features
Amazon Chime ranks higher in 3/3 features
User authentication
8.6
86%
19 Ratings
N/A
0 Ratings
Participant roles & permissions
8.5
85%
22 Ratings
N/A
0 Ratings
Confidential attendee list
8.8
88%
17 Ratings
N/A
0 Ratings
Attribute Ratings
- Amazon Chime is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.5
Amazon Chime
75%
28 Ratings
4.4
Sinch
44%
4 Ratings
Support Rating
8.6
Amazon Chime
86%
16 Ratings
Sinch
N/A
0 Ratings
Likelihood to Recommend
Amazon Chime
Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.

Verified User
Administrator in Information Technology
Aviation & Aerospace Company, 10,001+ employeesSinch
[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 201-500 employeesPros
Amazon Chime
- Chat tools, video calls, on spot meeting invite[s] easy to create and use.
- Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
- UI is clean and easy to navigate around Amazon Chime.
- Ability to invite outside guests easily using Amazon Chime without any issues.
Software Support Engineer
ProfitSword, LLCHospitality, 51-200 employees
Sinch
- Short and long code procurement and management.
- Certification of long and short codes.
- Route management.

Verified User
Project Manager in Professional Services
Information Technology and Services Company, 501-1000 employeesCons
Amazon Chime
- More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
- You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
- The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
- No built-in screen sharing capabilities.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
Sinch
- Honestly, mBlox is spot on in terms of support, I can't think of anything they should improve on.

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employeesPricing Details
Amazon Chime
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Amazon Chime Editions & Modules
Edition
Meetings - Basic | Free |
---|---|
Meetings - Pro | 3.002 |
Business Calling - Inbound | $0.0022163 |
Business Calling - Outbound | Country Dependent3 |
Business Calling - Receive Text | Free4 |
Business Calling - Send Text | Country Dependent |
Business Calling - Phone Numbers | 1.006 |
- none
- *per user per day
- per minute
- US Only
- none
- per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per monthSinch
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sinch Editions & Modules
—
Additional Pricing Details
—Support Rating
Amazon Chime
Amazon Chime 8.6
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Verified User
Employee in Marketing
Marketing & Advertising Company, 1-10 employeesSinch
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Sr. Consultant
UnitedLexLegal Services, 1001-5000 employees
Sinch
using smoke signals at this point would be better than SINCH
CEO
Sci-Unison Fitness Inc.Health, Wellness and Fitness, 1-10 employees
Return on Investment
Amazon Chime
- The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
- Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.

Verified User
Team Lead in Sales
Computer Software Company, 51-200 employeesSinch
- N/A
- Service Provider for clients

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 201-500 employees