What users are saying about
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Score 8.7 out of 101
112 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Amazon Glacier

As described in the use case, it is perfect for backup data storage where you do not expect to retrieve the data often. Think of it as a data dump; it is nice to know you have a backup, but it actually is expensive and somewhat difficult to retrieve everything.
Rytis Slatkevičius profile photo

Code42 (formerly CrashPlan)

I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints
Kenneth Hess profile photo

Pros

  • Glacier is an inexpensive solution to the problem of storing rarely-accessed data for years.
  • You can configure S3 buckets to transition objects to Glacier with a few clicks.
  • It is easy to get started with Glacier; there is little learning curve and few concepts to familiarize yourself with.
Gavin Hackeling profile photo
  • Once the original backup is created, Code42 runs in the background and doesn't adversely affect user productivity or system performance.
  • Code42 is relatively easy to set up and deploy. A technical advisor walks you through the process, which is very handy and makes the process painless.
  • Code42 is centrally managed via webpage which gives administrators a lot of power and visibility into current backup status.
Kenneth Hess profile photo

Cons

  • Low availability
  • Only access to files in small timeframes
No photo available
  • We originally rolled out the product en masse about a year ago and this was supposed to install CrashPlan quietly and log the user in using their AD credentials. The former worked fine, however, the latter seems to have been sporadic. Most users are working fine but we have found a few cases recently that the data was not being backed up and in one instance, the hard drive failed causing the user to lose important work. We are having to work around this but would have liked Code42 to implement a better means for central deployment.
  • The current mobile apps work fine and allow a user to download any backed up file. I would personally like to see them be able to backup the contents of phones and tablets though.
Michael Knight profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

Amazon Glacier6.0
Based on 1 answer
It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.
Rytis Slatkevičius profile photo
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 4 answers
I've only had to call them a few times, but I've never had an issue. Like all support, you may have to wait a few (nothing monstrous, but there can be a little wait) but once you have a person they see it through to the end. They walk you through your issue and point you to articles that will help (now and in the future). I'm never felt rushed or ignored and my problems have always been resolved.
Nathan Venno profile photo

Implementation

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

Since the rest of our infrastructure is in Amazon AWS, coding for sending data to Glacier just makes sense. The others are great as well, for their specific needs and uses, but having *another* third-party software to manage, be billed for, and learn/utilize can be costly in money and time.
No photo available
We tried out both Mozy and Carbonite before choosing Crashplan - it was the simplicity and power of the backup application that led us to pick Crashplan. Backups and restores just made sense and the application was organized in a way that was easy to navigate and understand. The fact that we could encrypt the backups with our own encryption key was also a factor in the decision - we store some sensitive data as part of our training and have a need for that functionality.
Leora &quot;Sparky&quot; Thomas profile photo

Return on Investment

  • We seldom need to access our data in Glacier; this means that it is a fraction of the cost of S3, including the infrequent-access storage class.
  • Transitioning data to Glacier is managed by AWS. We don't need our engineers to build or maintain log pipelines.
  • Configuring lifecycle policies for S3 and Glacier is simple; it takes our engineers very little time, and there is little risk of errant configuration.
Gavin Hackeling profile photo
  • Easier data migration
  • High employee confidence in the safety of their data
Michael Knight profile photo

Pricing Details

Amazon Glacier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details