What users are saying about

Amazon Glacier

13 Ratings
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Score 9.1 out of 101

Code42 (formerly CrashPlan)

108 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Amazon Glacier

As described in the use case, it is perfect for backup data storage where you do not expect to retrieve the data often. Think of it as a data dump; it is nice to know you have a backup, but it actually is expensive and somewhat difficult to retrieve everything.
Rytis Slatkevičius profile photo

Code42 (formerly CrashPlan)

I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints
Kenneth Hess profile photo

Pros

  • Cheap storage of backup data.
  • Can be used as a part of the entire suite of tools from Amazon, without requiring you to leave the familiar stack.
Rytis Slatkevičius profile photo
  • Crashplan backs up everything with ease. By default it starts backing up your user profile without even having to configure it, and thats enough for many people to get up and running right away, but it is highly configurable if you want.
  • Restoring files is pretty effortless as well. Easy to browse to the file(s) you want, choose a point in time if you want, and restore. Viola!
  • Versioning is a great automatic feature as well. Many of my users have taken advantage of restoring a previous version of a file they've mistakenly overwritten.
  • Being able to backup to multiple destinations is great too. You can connect your own storage, choose it as a destination and it starts using it. The local destination backup option makes restoration of large data much quicker.
Alan Richtmyer profile photo

Cons

  • Enumeration of data takes hours. In order to get data back you'll need to do inventory of the bucket, but that takes a few hours to complete.
  • Data and bucket deletion also requires inventory. Moreover, it is not possible to delete a bucket that has been recently written to - making bucket deletion a lengthy ordeal: first, you perform inventory, then delete your files, but you cannot delete the bucket as you recently deleted files, so you have to wait for another day in order to delete the bucket itself.
  • While data storage is cheap and easy, data retrieval can be expensive as you only get a download quota that is a few percent of your storage.
Rytis Slatkevičius profile photo
  • We originally rolled out the product en masse about a year ago and this was supposed to install CrashPlan quietly and log the user in using their AD credentials. The former worked fine, however, the latter seems to have been sporadic. Most users are working fine but we have found a few cases recently that the data was not being backed up and in one instance, the hard drive failed causing the user to lose important work. We are having to work around this but would have liked Code42 to implement a better means for central deployment.
  • The current mobile apps work fine and allow a user to download any backed up file. I would personally like to see them be able to backup the contents of phones and tablets though.
Michael Knight profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.9
Based on 2 answers
No other product works as well.
Clifford Goeke profile photo

Usability

Amazon Glacier6.0
Based on 1 answer
It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.
Rytis Slatkevičius profile photo
Code42 (formerly CrashPlan)9.7
Based on 3 answers
We use the program and I have personally recommended and help set it up on several client personal computers.
Clifford Goeke profile photo

Support

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.8
Based on 4 answers
I've only had to wait once for an answer. That happened when the chat person had to escalate. Still got my problem fixed within an hour.
Clifford Goeke profile photo

Implementation

No score
No answers yet
No answers on this topic
Code42 (formerly CrashPlan)9.7
Based on 2 answers
for stand alone remote users it might be helpful to get an automation install script made.
Clifford Goeke profile photo

Alternatives Considered

Since the rest of our infrastructure is in Amazon AWS, coding for sending data to Glacier just makes sense. The others are great as well, for their specific needs and uses, but having *another* third-party software to manage, be billed for, and learn/utilize can be costly in money and time.
No photo available
We tried out both Mozy and Carbonite before choosing Crashplan - it was the simplicity and power of the backup application that led us to pick Crashplan. Backups and restores just made sense and the application was organized in a way that was easy to navigate and understand. The fact that we could encrypt the backups with our own encryption key was also a factor in the decision - we store some sensitive data as part of our training and have a need for that functionality.
Leora &quot;Sparky&quot; Thomas profile photo

Return on Investment

  • Cheap backup storage - up to the level where it becomes only tiny fractions of your entire project, whereas other solutions would be much more expensive.
  • The established reliability of AWS also makes you sleep better at night knowing your data is going to be OK.
Rytis Slatkevičius profile photo
  • We are still relatively new to using CrashPlan but it has already helped us with our file retention. We used to remove hard drives from displaced associates and keep them under lock and key for a year, then destroy them. We now just move their files to cold storage and we can then repurpose the hardware.
  • We no longer have to pay Iron Mountain to house our displaced associates' hard drives.
Rex Sarchet profile photo

Pricing Details

Amazon Glacier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Code42 (formerly CrashPlan)

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details