What users are saying about
53 Ratings
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Top Rated
1984 Ratings
53 Ratings
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Score 8.8 out of 100

Mailchimp

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Top Rated
1984 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Amazon SES

We use Amazon Simple Email Service to auto-respond to users that submit messages through a contact form. We are using Amazon Simple Email Service with our self hosted python application to send our marketing emails, get feedback for our services, and Hackathons.
Anonymous | TrustRadius Reviewer

Mailchimp

Since with activity tracking tools it is possible to review the movement of certain groups of people online, and thus be able to create marketing plans based on the information collected through such tracking, which would work in the same way as a market study does. If the situation warrants to separate the type of audience you want to reach with the meetings, so that a certain amount of emails is only sent to a specific target to ensure better results in terms of sales completion, and the other is segmented for other campaigns to be carried out and it is easy to identify them at the time of doing so, or simply to discard them. Mailchimp integrates very well with Wordpress through a Mailchimp plug-in for web pages developed within the CMS service, so that it can be used to add contact information forms directly to the web page, in case of not resorting to emails as the main advertising method.
Richard Delgado | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Mailchimp
8.2
WYSIWYG email editor
Amazon SES
Mailchimp
8.5
Dynamic content
Amazon SES
Mailchimp
7.9
Ability to test dynamic content
Amazon SES
Mailchimp
8.0
Landing pages
Amazon SES
Mailchimp
7.8
A/B testing
Amazon SES
Mailchimp
8.1
Mobile optimization
Amazon SES
Mailchimp
8.5
Email deliverability reporting
Amazon SES
Mailchimp
8.7
List management
Amazon SES
Mailchimp
8.3
Triggered drip sequences
Amazon SES
Mailchimp
8.0

Lead Management

Amazon SES
Mailchimp
9.2
Lead nurturing
Amazon SES
Mailchimp
6.7
Lead scoring and grading
Amazon SES
Mailchimp
10.0
Data quality management
Amazon SES
Mailchimp
10.0
Automated sales alerts and tasks
Amazon SES
Mailchimp
10.0

Campaign Management

Amazon SES
Mailchimp
10.0
Calendaring
Amazon SES
Mailchimp
10.0
Event/webinar marketing
Amazon SES
Mailchimp
10.0

Social Media Marketing

Amazon SES
Mailchimp
10.0
Social sharing and campaigns
Amazon SES
Mailchimp
10.0
Social profile integration
Amazon SES
Mailchimp
10.0

Reporting & Analytics

Amazon SES
Mailchimp
7.8
Dashboards
Amazon SES
Mailchimp
7.7
Standard reports
Amazon SES
Mailchimp
8.3
Custom reports
Amazon SES
Mailchimp
7.3

Platform & Infrastructure

Amazon SES
Mailchimp
8.3
API
Amazon SES
Mailchimp
8.9
Role-based workflow & approvals
Amazon SES
Mailchimp
10.0
Customizability
Amazon SES
Mailchimp
6.1
Integration with Salesforce.com
Amazon SES
Mailchimp
8.3
Integration with Microsoft Dynamics CRM
Amazon SES
Mailchimp
8.3
Integration with SugarCRM
Amazon SES
Mailchimp
8.3

Pros

Amazon SES

  • Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
  • The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.
Anonymous | TrustRadius Reviewer

Mailchimp

  • I love how Mailchimp provides me with a very modern and streamlined design for all my ad campaigns. Mailchimp allows me to add a variety of templates, as it allows me to add drag-and-drop templates and also allows me to place classic templates. The colors and designs of the templates are unmatched and outperform all types of competition.
  • The reports that Mailchimp offers me are really complete, despite the fact that the reports look very boring, I consider that they contain the information necessary to understand the performance generated by one or more advertising campaigns.
  • It has an excellent integration with social networks such as: Facebook, Instagram. Currently, we use Mailchimp with integration in these two social networks and we have had a great result as we have managed to expand the delivery of our campaigns.
Sasha Brito | TrustRadius Reviewer

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi | TrustRadius Reviewer

Mailchimp

  • One of the negative reviews that I must mention about MailChimp is the fact that the free trial it offers is quite limited. Currently this free trial does not allow users to create follow-up messages to contacts, this means that it is impossible for automated messages to be created that work through the actions of each client. I would like this free trial to be more complete and allow that function to be performed, as this would capture the attention of new users and allow them to fully test the platform.
  • On some occasions we have had problems with MailChimp's anti-spam system. When we send public campaigns through our social networks, sometimes we receive false accesses to our campaigns by bots or malicious people, which directly affects the impact or traffic that we can collect in a campaign. I wish I could have a better anti-spam system to protect me from this.
Carmen Rodriguez | TrustRadius Reviewer

Likelihood to Renew

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Usability

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.6
Based on 229 answers
I gave 9 out of 10 to Mailchimp because Mailchimp is one of the best platforms for basic to medium Email marketing business and as well as they provide the very best deliverability ratio than other platforms. Mailchimp's price is quite higher but their features are pretty good and very effective for email marketing business and for CRM as compare to their price plans.
Preet Chovatiya | TrustRadius Reviewer

Reliability and Availability

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Performance

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Support Rating

Amazon SES

Amazon SES 8.5
Based on 11 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Diego Turcios Lara | TrustRadius Reviewer

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Implementation Rating

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Alternatives Considered

Amazon SES

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Francisco Mosse | TrustRadius Reviewer

Mailchimp

As I mentioned earlier, Mailchimp is a great entry point for small businesses that are looking to target their customer and contact list with segmented email marketing. It is easy enough to use and the price is usually right for the return that is possible when used correctly. It is far better than Pardot, but, once you need more a more robust, enterprise email marketing tool, I tend to recommend HubSpot Marketing Hub.
Anonymous | TrustRadius Reviewer

Scalability

Amazon SES

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Return on Investment

Amazon SES

  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
Joe Hakooz | TrustRadius Reviewer

Mailchimp

  • Grown our subscriber lists for emails and social media.
  • Increased donations, both regular and one-time gifts.
  • Allowed us to maintain a list of active and interested supporters. The emails that we get to send are exciting and inviting and our readers have high engagement rates.
  • Ability to send quarterly staff emails to keep us united as a team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon SES Editions & Modules

Edition
Sending Emails from an Application Hosted in Amazon EC2Free1
Sending Emails from an Application Hosted in Amazon EC2$0.10 ($0.12)2
Sending Emails from Another Email Client or Software Package$0.10 ($0.12)3
Receiving EmailFree4
Receiving Email$0.105
  1. for first 62,000 emails
  2. for every 1,000 emails after 62,000 (for each GB of storage)
  3. for every 1,000 emails (for each GB of storage)
  4. for the first 1,000 emails
  5. for emails after the first 1,000
Additional Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailchimp Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon SES
8.9
Mailchimp
8.5

Likelihood to Renew

Amazon SES
Mailchimp
9.4

Usability

Amazon SES
Mailchimp
8.6

Reliability and Availability

Amazon SES
Mailchimp
10.0

Performance

Amazon SES
Mailchimp
10.0

Support Rating

Amazon SES
8.5
Mailchimp
10.0

Implementation Rating

Amazon SES
Mailchimp
8.8

Scalability

Amazon SES
Mailchimp
9.3

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