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Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    AnyDeskGoTo MeetingTeamViewer
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    AnyDeskGoTo MeetingTeamViewer
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.Pricing available by monthly or annual subscription, with discounts for annual commitments.—
    More Pricing Information
    Community Pulse
    AnyDeskGoTo MeetingTeamViewer
    Considered Multiple Products
    AnyDesk Software
    Chose AnyDesk
    We have tried TeamViewer, but it feels too heavy, and the price is too high in some use cases. We also used Microsoft's Remote Desktop Connection for a long time, but it lacked cross-platform support. We also used several others, including Jum Desktop, but initially, we did not …
    Incentivized
    Chose AnyDesk
    We preferred the pricing of AnyDesk over TeamViewer. During our testing and trial we also found AnyDesk to be easier to use and more reliable.
    Incentivized
    Chose AnyDesk
    I personally feels that, AnyDesk is much faster, affordable and user-friendly than TeamViewer so I choose AnyDesk only.
    Incentivized
    Chose AnyDesk
    It is much affordable than TeamViewer and offers flexible plan.
    Incentivized
    Chose AnyDesk
    We decided to go with AnyDesk instead of TeamViewer due to it's better price offering
    Incentivized
    Chose AnyDesk
    The most important thing is ease of use and easy to understand. zoom, Google Meet and TeamViewer and very complicated as compared to AnyDesk. Within 2-3 clicks we can connect get access and get the work done. It doesn't need the user to be well worse with the system even a noob …
    Incentivized
    Chose AnyDesk
    TeamViewer is very expensive, but offers similar functionality.
    Splashtop is free to use when used with Atera RMM/PSA - very easy to use in this environment as there is no login requirements on Atera Clients and the users endpoint can be managed without the user having to worry …
    Incentivized
    Chose AnyDesk
    We choose AnyDesk as it is more affordable and secured solution than TeamViewer.
    Incentivized
    Chose AnyDesk
    The chat option, central dashboard, file management, shared clipboard makes and remote access link creation, makes TeamViewer to be preferred when having remote access required for a problem solving and more, if it would take a long time to be connected.
    Incentivized
    Chose AnyDesk
    The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its …
    Incentivized
    Chose AnyDesk
    AnyDesk has some upsides against TeamViewer :

    Incentivized
    Chose AnyDesk
    AnyDesk has the best performance and it's affordable .
    Incentivized
    Chose AnyDesk
    AnyDesk's advantage lies in its compatibility with older operating systems. Some other remote control systems only work with the latest versions, and older systems are incompatible. Being multi-platform, it eliminates the need for a separate remote for each environment. It …
    Incentivized
    Chose AnyDesk
    The products are very similar, I think the choice lies largely in the commercial side of the offer.
    Incentivized
    Chose AnyDesk
    It is incredibly easy to download and run and most of all its free.
    It can be downloaded on multiple platforms and I can help my co-workers without worrying about cross platform compatibility.
    Incentivized
    Chose AnyDesk
    It is much more practical and easier to use, and it is also the most compatible software across different platforms, whether mobile or desktop, on different operating systems.

    Es mucho más práctico y fácil de usar, además de que es el software más compatible entre distintas …
    Incentivized
    Chose AnyDesk
    AnyDesk's advantage lies in its compatibility with older operating systems. Some other remote control systems only work with the latest versions, and older systems are incompatible. Being multi-platform, it eliminates the need for a separate remote for each environment. It …
    Incentivized
    Chose AnyDesk
    It is easier to use and is less costly. I haven't checked the pricing recently, but since I started with AnyDesk, they have tripled their prices. Compared to the Turbo meeting, there is no device to set up or maintain, and AnyDesk address book is easier to use to maintain …
    Incentivized
    Chose AnyDesk
    Beside being free it is easy to download and run
    Incentivized
    Chose AnyDesk
    AnyDesk is so much easier to use than any of the alternatives I've tried, and actually has basic features like remembering passwords for unattended access. The file transfer is also a heck of a lot better on AnyDesk, as the copy and paste function just saves so much time …
    Incentivized
    Chose AnyDesk
    We selected AnyDesk due to its faster deployment and end-user friendliness, which helps speed up the implementation process.
    Incentivized
    Chose AnyDesk
    Usablity for sure. other files are huge take lots of space, RAM, if the version is same you can't with that remote desk. Google Meet sometimes gives echo noise when we connect, so it dont use it much
    Incentivized
    Chose AnyDesk
    Pricing was the only factor to choose AnyDesk.
    Incentivized
    Chose AnyDesk
    This is an easy to use software, the features, functionalities, and interface is top notch.
    Incentivized
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    I feel like GoTo Meeting is ranked up there with Zoom and TeamViewer for virtual meetings, but in the overall product coverage, GoTo Meeting wins the award.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is much better than TeamViewer. It is easier to use and share a desktop. It makes remote support of end-users computers quick and easy. GoTo Meeting has a leg up on ConnectWise Control because it has integrated voice conference lines. You do not have to go find …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting is a good solution to invite non team members to meetings compared to Zoom. They don't have to create an account and the dial in options are very clear in the meeting invite. TeamViewer is a better solution for controlling end users computers for hand on technical …
    Incentivized
    Chose GoTo Meeting
    We used Cisco Webex Meeting with the spark boards and when you could get everything synced, it would work great. GoToMeeting was a lot more user-friendly, way more than Cisco Webex Meeting. Since we already had the built-in desktop share feature, this pushed TeamViewer out the …
    Incentivized
    Chose GoTo Meeting
    We choose GoTo Meeting over Zoom due to pricing only.
    Incentivized
    Chose GoTo Meeting
    For meetings, it stacks reasonably well, although pricey for larger firms.
    Incentivized
    Chose GoTo Meeting
    We evaluated both Zoom Workplace and GoTo Meeting, but then we decided to go with GoTo Meeting due to it's attractive price offering.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is in the middle of the pack. The reason we utilized GoTo Meeting is because it was originally Jive. Jive was in our backyard, we knew the owner. When it was Jive, it worked great. We helped contribute to the jive applications, we used it for free for them and we …
    Incentivized
    Chose GoTo Meeting
    I have used my fair share of applications that helps with online meeting. I prefer a goto meeting because of the way it works with low bandwidth. I have never had any complaints from my customers regarding the meetings. The other applications I used have sort of ran into issues …
    Incentivized
    Chose GoTo Meeting
    Our cost for Zoom was lower than GoToMeeting. The free tier of Zoom for 40 minute meetings is sufficient for most of our meetings.

    MS Teams was included as part of our M365 subscription and integrates with all our other Office apps.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is more secure than the listed similar products and allows for more engagement and collaboration. We currently pay for Zoom and have Google Meet through a bundled package through Google. Zoom was more utilized for situations where audio and video quality are the …
    Incentivized
    Chose GoTo Meeting
    Functionality amongst all the standard video/chat conference collaboration tools is about the same with the exception of better integration of other companies' software applications in their portfolio. I ran into issues with buffering with users on low bandwidth or "hot spot" …
    Incentivized
    Chose GoTo Meeting
    Needs to catch up and do a lot to meet the expectations. Other platforms especially Zoom has exceptional tools and features. Stability is the key which is highly doubtful. The one-touch dial also needs to be improved when joining from the phone. Audio stability features, …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is great in many ways and wins over the competition in that it offers great features and that using it is easy as well. In addition, the software is very stable and supports many participants.
    Incentivized
    Chose GoTo Meeting
    [GoTo Meeting] is ideal for conferences and can accommodate up to 3,000 participants and the vendor nevertheless offers low-tiered plans for smaller meetings suited to remote work or online classes.
    Incentivized
    Chose GoTo Meeting
    It offers all of the basic functionalities and is very user friendly. Pricing stacks up fair and could easily service a mid size company with nationwide locations.
    Incentivized
    Chose GoTo Meeting
    Easier to use and lower bandwidth requirements. I like the scheduling features more than other softwares I've used in the past although I think there is room for improvement.

    Incentivized
    Chose GoTo Meeting
    We have had chats with Zoom and have a few employees using Zoom to demo. Really we have found they are about even in quality and features. Both have good chrome extensions and are easy to use. I personally have used both Zoom and GoToMeeting while meeting with software …
    Incentivized
    TeamViewer
    Chose TeamViewer
    BeyondTrust is being used for internal applications. However, for external users, it is somewhat unfamiliar; hence, TeamViewer has been used. AnyDesk is being used for both internal and external customers. It is easy to use and user-friendly; however, if the customer has …
    Incentivized
    Chose TeamViewer
    AnyDesk was also a great tool, but given the number of times it has been hacked, TeamViewer has not been hacked, plus it also has robust security measures, and at that time, the UI was good, and device group management was also much easier.
    Incentivized
    Chose TeamViewer
    1. AnyDesk stops working in between. And not many users use AnyDesk. It has a complex permission section where users are not able to give remote permissions easily, which consumes time. 2. Zoom Meetings is slow in remote access response and it's time bounded when it comes to a …
    Incentivized
    Chose TeamViewer
    TeamViewer is easier to use, has a better UI that I can control more easily than others, is faster, and I think it uses less bandwidth than others. Also, 5 stars for me, it has a better chat display that can be shown or hidden according to our needs during the remote session. …
    Incentivized
    Chose TeamViewer
    For mobile, TeamViewer was much better, especially since some of them don't support mobile devices at all. Performance seems to be generally better than AnyDesk and on par with ScreenConnect in both performance and the feature set. One system not in the list above is RustDesk. …
    Incentivized
    Chose TeamViewer
    In general, TeamViewer is positioned better for cross-platform support, and it is most common on enterprise infrastructure machines. It integrates easily and offers a level of security. Also, access is possible to users who are not admins, unlike AnyDesk, which allows us to …
    Incentivized
    Chose TeamViewer
    TeamViewer's mobile apps are up to the mark with specialising in remote control, file transfer and device switching. AnyDesk's mobile apps are also functional but are less accurate for precision task like cursor control. TeamViewer keeps a detailed session history by default, …
    Incentivized
    Chose TeamViewer
    I have used AnyDesk for my personal project as I still use it as it is totally free for me. But my company is using TeamViewer but I must say both have their own advantages and both works well for me. But I talk about TeamViewer, Then it is best for business perspective because …
    Incentivized
    Chose TeamViewer
    In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we …
    Incentivized
    Chose TeamViewer
    Reliability, sophisticated features, and strong security were the main factors for selecting TeamViewer over AnyDesk.
    Incentivized
    Chose TeamViewer
    I used AnyDesk before because it was fast and cheaper. I switched to TeamViewer because it has more features, like remote printing, and works better with different devices. TeamViewer also gives better support and tools for managing multiple clients.
    Incentivized
    Chose TeamViewer
    First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, …
    Incentivized
    Chose TeamViewer
    Remarkable for faster Troubleshooting of Computer issues from anywhere, which boosts efficiency and productivity. Continuous improvement with AI now takes over troubleshooting tasks and notifications, automatically resolving issues. Effective unattended access with server …
    Incentivized
    Chose TeamViewer
    Needed a Linux client, and years ago, TeamViewer was one of the few that had one.
    Incentivized
    Chose TeamViewer
    Although it is the most expensive on the market, it has many built-in features and, above all, resilience and security. It is much more practical to work with when there is a need to provide constant support to many users.On the downside, I see that it is very dependent on a …
    Incentivized
    Chose TeamViewer
    TeamViewer is a go-to product for almost all newbies and smaller organizations, allowing multiple simultaneous connections and the ability to transfer files, letting you serve multiple clients at once.
    Incentivized
    Chose TeamViewer
    Compared to other software, TeamViewer is one of the most complete, allowing multiple simultaneous connections and file transfers in a very smooth manner, enabling you to serve several clients at once. Furthermore, you can control frequently used connections as favorites, …
    Incentivized
    Chose TeamViewer
    TeamViewer is an all in once app. We have remote control, simultaneous sessions with different clients, acceptable price for teams, training sessions, easy to use, multiuser connections, file transfer, screen recording, session recording, cloud storage. It also has better …
    Incentivized
    Chose TeamViewer
    good overall performance in mixed environment. strong security and compliance. scalable licensing and centralized management. improve response time to remote incidents.support both internal and external stakeholders from an single platform. maintain secure, auditable support …
    Incentivized
    Chose TeamViewer
    Very easy, no advanced config needed. Highly reliable even on low bandwidth. Strong encryption, 2fA session logging. Work on cross-platfrom like windows, Linux, macOS etc. Smooth even under average network. Session recording, unattended accessc and chat. Strong enterprise …
    Incentivized
    Chose TeamViewer
    It offered a seamless and secure remote connection experience
    Incentivized
    Chose TeamViewer
    We choose TeamViewer due to its features and reputation.
    Incentivized
    Chose TeamViewer
    It was cost friendly compared to them and it also provided us with a sleek and modern interface with no distruptions.
    Also unlike some tools TeamViewer allows secure remote access without the need for complex vpn set up.
    It was also very userfriendly and easier to setup and …
    Incentivized
    Chose TeamViewer
    Basically we require only one tool for meeting as well as for remote connection so we prefer it as well as file transfer is also one of the requirements so we prefer to use this instead of taking different tools subscription
    Incentivized
    Chose TeamViewer
    TeamViewer was selected primarily due to its broader range of features for larger teams and complex support needs including multi user sessions, Comprehensive remote support, Device Management Tools, Cross Platform Support, integration with other business systems. For business …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    84%
    Would buy again
    260 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    92%
    Delivers good value for the price
    239 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    90%
    Happy with the feature set
    277 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    97%
    Implementation went as expected
    222 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    AnyDeskGoTo MeetingTeamViewer
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    GoTo Meeting
    -
    Ratings
    TeamViewer
    8.9
    556 Ratings
    7% above category average
    Screen sharing9.459 Ratings00 Ratings00 Ratings
    File transfer9.360 Ratings00 Ratings8.8524 Ratings
    Instant message8.753 Ratings00 Ratings8.8484 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings00 Ratings
    Access to sleeping/powered-off computers6.541 Ratings00 Ratings7.7368 Ratings
    Over-the-Internet remote session9.157 Ratings00 Ratings00 Ratings
    Initiate remote control from mobile8.149 Ratings00 Ratings00 Ratings
    Remote management of servers & workstations8.846 Ratings00 Ratings00 Ratings
    Remote Active Directory® management8.436 Ratings00 Ratings00 Ratings
    Centralized management dashboard8.845 Ratings00 Ratings00 Ratings
    Session record8.950 Ratings00 Ratings8.4378 Ratings
    Annotations7.643 Ratings00 Ratings8.2146 Ratings
    Monitoring and Alerts8.331 Ratings00 Ratings00 Ratings
    Multi-platform remote control9.252 Ratings00 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    TeamViewer
    -
    Ratings
    High quality audio00 Ratings8.8406 Ratings00 Ratings
    High quality video00 Ratings8.7399 Ratings00 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings00 Ratings
    Mobile support00 Ratings8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    TeamViewer
    -
    Ratings
    Desktop sharing00 Ratings8.2397 Ratings00 Ratings
    Whiteboards00 Ratings8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    TeamViewer
    -
    Ratings
    Calendar integration00 Ratings8.0354 Ratings00 Ratings
    Meeting initiation00 Ratings8.4385 Ratings00 Ratings
    Integrates with social media00 Ratings7.7197 Ratings00 Ratings
    Record meetings / events00 Ratings8.1361 Ratings00 Ratings
    Slideshows00 Ratings8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    TeamViewer
    -
    Ratings
    Live chat00 Ratings8.3357 Ratings00 Ratings
    Audience polling00 Ratings8.1260 Ratings00 Ratings
    Q&A00 Ratings8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    TeamViewer
    -
    Ratings
    User authentication00 Ratings8.0329 Ratings00 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings00 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings00 Ratings
    Security
    Comparison of Security features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    -
    Ratings
    TeamViewer
    8.7
    71 Ratings
    2% above category average
    Role-based user permissions00 Ratings00 Ratings8.772 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    -
    Ratings
    TeamViewer
    8.0
    51 Ratings
    0% above category average
    Third-party software integrations00 Ratings00 Ratings8.051 Ratings
    Remote Access
    Comparison of Remote Access features of AnyDesk and GoTo Meeting and TeamViewer
    Feature
    AnyDesk
    -
    Ratings
    GoTo Meeting
    -
    Ratings
    TeamViewer
    8.5
    84 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.183 Ratings
    Unattended device access00 Ratings00 Ratings8.780 Ratings
    Mobile device access00 Ratings00 Ratings8.173 Ratings
    Virtual device access00 Ratings00 Ratings8.570 Ratings
    Multiple-display support00 Ratings00 Ratings8.671 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.373 Ratings
    Best Alternatives
    AnyDeskGoTo MeetingTeamViewer
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    JioMeet
    Score9.9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskGoTo MeetingTeamViewer
    Likelihood to Recommend
    9.1
    (61 ratings)
    8.3
    (441 ratings)
    8.7
    (614 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    7.5
    (51 ratings)
    8.1
    (68 ratings)
    Usability
    9.2
    (36 ratings)
    4.9
    (35 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.5
    (14 ratings)
    7.6
    (52 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.9
    (8 ratings)
    8.7
    (169 ratings)
    Configurability
    8.0
    (1 ratings)
    4.5
    (2 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.1
    (6 ratings)
    User Testimonials
    AnyDeskGoTo MeetingTeamViewer
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
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    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
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    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
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    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
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    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
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    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
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    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
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    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
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    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
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    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
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    Reliability and Availability
    AnyDesk Software
    No answers on this topic
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
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    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
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    Performance
    AnyDesk Software
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
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    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
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    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
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    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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    In-Person Training
    AnyDesk Software
    No answers on this topic
    GoTo formerly LogMeIn
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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    Online Training
    AnyDesk Software
    No answers on this topic
    GoTo formerly LogMeIn
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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    Implementation Rating
    AnyDesk Software
    Its easy to implement
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    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
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    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
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    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
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    Scalability
    AnyDesk Software
    No answers on this topic
    GoTo formerly LogMeIn
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
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    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
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    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
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    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
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    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.