What users are saying about
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Top Rated
401 Ratings
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Top Rated
113 Ratings

Apple iCloud

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Top Rated
401 Ratings
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Score 8 out of 101

Citrix ShareFile

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Top Rated
113 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

Citrix ShareFile

Ideal for getting large files from clients who are not technologically savvy. Perfect for sharing hundreds of documents with a single email
Andrew Simpson profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.6
Citrix ShareFile
8.8
Versioning
Apple iCloud
7.0
Citrix ShareFile
8.5
Video files
Apple iCloud
8.0
Citrix ShareFile
9.0
Audio files
Apple iCloud
7.9
Citrix ShareFile
9.0
Document collaboration
Apple iCloud
6.6
Citrix ShareFile
8.8
Access control
Apple iCloud
7.1
Citrix ShareFile
9.1
File search
Apple iCloud
7.4
Citrix ShareFile
8.2
Device sync
Apple iCloud
9.1
Citrix ShareFile
8.9

Cloud Storage Security & Administration

Apple iCloud
7.5
Citrix ShareFile
8.7
User and role management
Apple iCloud
7.4
Citrix ShareFile
8.7
File organization
Apple iCloud
7.7
Citrix ShareFile
8.7
Device management
Apple iCloud
7.4
Citrix ShareFile
8.8

Cloud Storage Platform

Apple iCloud
8.1
Citrix ShareFile
8.6
Performance
Apple iCloud
8.3
Citrix ShareFile
8.9
Reliability
Apple iCloud
8.6
Citrix ShareFile
9.0
Storage Reports
Apple iCloud
7.3
Citrix ShareFile
7.8

Pros

Apple iCloud

  • Efficiency. Apple iCloud can be set up to automatically place your files for mobile access. I have needed to access a file from my office computer countless times and iCloud has made that possible.
  • Security. I know security is always an issue and I have never felt that any of my files have been compromised. I believe Apple has a reputation to uphold and works hard to maintain secure cloud-based storage.
  • Multi-platform. I use Apple iCloud on my devices, my personal Mac computer and my Windows based office computer. I love how I can save or retrieve a personal or work file at any time on any of my devices.
Jeff Henkel profile photo

Citrix ShareFile

  • I use ShareFile almost exclusively for sending or receiving documents. I recently had to share an entire litigation file, including dozens of photographs and videos, lengthy reports, etc. with another attorney. The ability to upload it to ShareFile and then send a download link to the other attorney made file sharing a snap.
  • Clients who are not technically savvy love it when I tell them they can send a large file to me by simply clicking on the link in my email and following the simple instructions from there.
  • There are a number of features of Citrix ShareFile that I will confess I do not use. It's collaborative feature (allowing people in different locations to work on the same files) appears robust. I just don't personally have a need for that very often.
Andrew Simpson profile photo

Cons

Apple iCloud

  • Difficult to set up the first time
  • Does not remember browser settings within google chrome (many websites function best with google chrome)
  • Works better on mobile
Michelle Kelly profile photo

Citrix ShareFile

  • Editing in the mobile app - it is a little limited, some tools have this custom, they deliver in the mobile application an adapted and limited version of the web / desktop version and the sharefile is fitting in this point
  • The search function - is also somewhat limited, I had trouble finding some terms, I could have more filters
  • Price - is a bit high, could be more competitive
Marcio Vizoli profile photo

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available

Citrix ShareFile

Citrix ShareFile 8.6
Based on 3 answers
We may not have a continuous need for the service.
No photo available

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
I love that the system is natively supported in Apple products. Once the initial settings are set, no more configuration is required and backups of important data are automatically kept
No photo available

Citrix ShareFile

Citrix ShareFile 9.4
Based on 14 answers
I've never been asked a usage question from users.
Micah Jones profile photo

Performance

Apple iCloud

Apple iCloud 8.3
Based on 12 answers
It works very well with Apple products.
No photo available

Citrix ShareFile

Citrix ShareFile 8.9
Based on 13 answers
I've never had an issue with performance.
Micah Jones profile photo

Support

Apple iCloud

Apple iCloud 6.7
Based on 3 answers
Support for iCloud is great with chat, phone and email support. Staff are attentive to issues and do a great job in supporting users with questions or issues.
No photo available

Citrix ShareFile

No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud

Apple iCloud is great for keeping me on the same page with all of my devices as far as photos, contacts, calendars, etc., are concerned. However, Box or Dropbox are easier to use for collaboration. I like the ability in Dropbox or Box to have a folder on my desktop that auto-shares files with my colleagues and clients. I use both services.
No photo available

Citrix ShareFile

I have only used Google Drive for personal use for uploading and downloading information and files. ShareFile is already a leader in this space (versus smartstreet).
No photo available

Return on Investment

Apple iCloud

  • iCloud saves me time with syncing between my devices. Saving time saves me money.
  • iCloud makes it easy for me to develop my presentations on my iPad and have them ready almost immediately on my Mac.
  • iCloud allows me to work from anywhere because I can get my documents whenever I need them.
Shawngela Pierce profile photo

Citrix ShareFile

  • ShareFile saves time and helps us stay organized.
  • ShareFile helps us keep confidential files confidential.
  • ShareFile makes it easy to work remotely.
Kim Westermann profile photo

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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