What users are saying about

Apple iCloud

362 Ratings

Citrix ShareFile

100 Ratings

Apple iCloud

362 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Citrix ShareFile

100 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

Best for Apple devices in backing up and syncing data across multiple devices. Absolutely excels at restoring devices or setting up new devices to be exactly how your old device was. Not as great if you want to use Google or Microsoft products or services. In these cases iCloud will do nothing other than a primitive document and photo storage solution if you are willing to manually use it.
Adam Lauer profile photo

Citrix ShareFile

It is well-suited for most organizations that require approvals from multiple points of contact inside (and outside) an organization, for companies who need a cloud-based solution where they can store files and collaborate amongst teams to get that file to its optimal form.I don't think it would be well-suited for organizations that don't have an extensive approval process. There are other cloud-based file systems that can do this function for a lower price. The collaboration/approval aspect is a large component of it, so a small team that can quickly jump into a meeting to discuss something may not greatly benefit from this tool.
Steffany Winkelmann profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.5
Citrix ShareFile
8.6
Versioning
Apple iCloud
8.2
Citrix ShareFile
8.4
Video files
Apple iCloud
9.0
Citrix ShareFile
8.4
Audio files
Apple iCloud
8.7
Citrix ShareFile
8.9
Document collaboration
Apple iCloud
7.6
Citrix ShareFile
8.8
Access control
Apple iCloud
8.0
Citrix ShareFile
8.9
File search
Apple iCloud
8.6
Citrix ShareFile
8.4
Device sync
Apple iCloud
9.1
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Apple iCloud
8.4
Citrix ShareFile
8.9
User and role management
Apple iCloud
8.4
Citrix ShareFile
8.7
File organization
Apple iCloud
7.8
Citrix ShareFile
9.1
Device management
Apple iCloud
9.1
Citrix ShareFile
8.9

Cloud Storage Platform

Apple iCloud
8.4
Citrix ShareFile
8.9
Performance
Apple iCloud
8.8
Citrix ShareFile
9.0
Reliability
Apple iCloud
9.0
Citrix ShareFile
9.1
Storage Reports
Apple iCloud
7.6
Citrix ShareFile
8.4

Pros

  • Very user friendly and easy to use
  • Automatic synchronization
  • Quick and efficient
Jevgenijs Steinbuks profile photo
  • First and foremost, it is simple to use. Within minutes of our purchase of ShareFile, we were up and running with our first user and client.
  • Second, there are multiple ways to use and take advantage of ShareFile. There is a plug-in for Microsoft Outlook, a desktop app as well as Sync. All options are easily implemented and simple to navigate.
  • Third, When thinking about simplicity and making it as seamless as possible for your end users, you can also set up ShareFile as a Drive Map that allows your users to take advantage of the Windows file system without dealing with synchronization of account content.
  • There are so many advantages to this product, however, I feel that the simplicity and functionality are the main advantages. Citrix ShareFile tech support is amazing and they really (if you need help) answer all question extremely fast.
Joe Spradlin profile photo

Cons

  • Expensive, lowering costs is important
  • Free version has very limited space
  • Manual synchronization is cumbersome and problematic
Jevgenijs Steinbuks profile photo
  • There has been some limited downtime.
  • More control over user management.
  • The RightSignature integration seems more limited now than in past. The process has to originate in RightSignature, where we used to be able to start in Sharefile.
Christopher Martin profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
Citrix ShareFile8.6
Based on 3 answers
We may not have a continuous need for the service.
No photo available

Usability

Apple iCloud6.9
Based on 6 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
Citrix ShareFile10.0
Based on 1 answer
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Alternatives Considered

I don't think it is enterprise ready like Box or Dropbox, and seems to cater more to individual users, so I use it on a personal level just for redundancy
No photo available
Sharefile "plays slightly nicer" with Microsoft products than Google, though I think Google Drive has a more, and more powerful feature set. It's a very competent alternative though, and I do enjoy using it, now that I'm more comfortable with the interface. As I've said before, the Outlook plugin is really what sets it apart. I use the "Send Files" or "Request Files" about every day, and it's an invaluable resource.
Chris Cromer profile photo

Return on Investment

  • Positive impact when we had a couple user devices go down unexpectedly and lost no data thanks to the iCloud backup.
  • Negative impact is managing multiple Apple IDs and passwords can be time consuming.
No photo available
  • We have been able to collaborate much more easily within our office, with our consultants, and with clients.
  • Speed of upload/download has dramatically improved, and the ability to attach large files automatically in emails has saved us lots of time.
Chris Cromer profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details