What users are saying about

Apple iCloud

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377 Ratings
105 Ratings

Apple iCloud

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377 Ratings
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Score 7.9 out of 101
105 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

Citrix ShareFile

It is well-suited for most organizations that require approvals from multiple points of contact inside (and outside) an organization, for companies who need a cloud-based solution where they can store files and collaborate amongst teams to get that file to its optimal form.I don't think it would be well-suited for organizations that don't have an extensive approval process. There are other cloud-based file systems that can do this function for a lower price. The collaboration/approval aspect is a large component of it, so a small team that can quickly jump into a meeting to discuss something may not greatly benefit from this tool.
Steffany Winkelmann profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
Citrix ShareFile
8.7
Versioning
Apple iCloud
7.9
Citrix ShareFile
8.5
Video files
Apple iCloud
8.2
Citrix ShareFile
8.5
Audio files
Apple iCloud
8.3
Citrix ShareFile
9.0
Document collaboration
Apple iCloud
7.0
Citrix ShareFile
8.9
Access control
Apple iCloud
7.7
Citrix ShareFile
8.7
File search
Apple iCloud
8.3
Citrix ShareFile
8.3
Device sync
Apple iCloud
9.2
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Apple iCloud
7.9
Citrix ShareFile
8.7
User and role management
Apple iCloud
7.9
Citrix ShareFile
8.5
File organization
Apple iCloud
7.8
Citrix ShareFile
8.9
Device management
Apple iCloud
8.1
Citrix ShareFile
8.7

Cloud Storage Platform

Apple iCloud
8.4
Citrix ShareFile
8.5
Performance
Apple iCloud
8.5
Citrix ShareFile
8.8
Reliability
Apple iCloud
9.1
Citrix ShareFile
8.9
Storage Reports
Apple iCloud
7.6
Citrix ShareFile
8.0

Pros

  • Username and password storage
  • Secure password suggestions
  • Safari browser memory
Michelle Kelly profile photo
  • User interface - setting up log-in is not hard
  • Email alerts for tracking purposes
  • Download is seemless
No photo available

Cons

  • There's lack of configuration options for most iCloud services. You cannot tune things to your IT department's requirements often.
  • It would be nice to have unlimited iCloud Backup by default across all devices.
  • iCloud Mail needs improvement of UI/UX.
Anand Chhatpar profile photo
  • There's a bit of a learning curve getting Sharefile templates and user profiles set up, but once you're set up it is very user-friendly.
  • We haven't been clear on what "ShareConnect" is and so we haven't been using it.
  • The desktop app for Sharefile has less functionality than the browser version, and it caused some confusion initially. Again, we just don't use the desktop app.
Kim Westermann profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

Apple iCloud8.7
Based on 10 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
Citrix ShareFile9.3
Based on 3 answers
I think most customers could be up and running in less than an hour. Their tool is very easy to learn and use. Their application is laid out well and their support is very helpful.
Craig Schneider profile photo

Performance

Apple iCloud8.8
Based on 4 answers
I have never experienced downtime or system unavailability, and the experience of using it always feels instantaneous
Matt Heerema profile photo
Citrix ShareFile7.5
Based on 2 answers
The pages load quickly. The sites always up. They have a number of free add-in tools or widgets you can use. We like their desktop tool. We use their desktop tool which eliminates the need to login to their site to pull down files from our customers. They also have a folder sync tool that I've just started to experiment with.
Craig Schneider profile photo

Alternatives Considered

Microsoft OneDrive storage is preferred when using Microsoft applications (Word, Excel) even on Apple devices. All in all I believe Microsoft solutions fare better than Apple one due to their greater flexibility
Jevgenijs Steinbuks profile photo
ShareFile makes it easy to access files remotely and to add files via phone or tablet. Eventually it will replace our internal server, where we have trouble keeping different versions of files straight. It will also replace many of our paper files, saving space and time. As our agency has expanded to inlucde offices in other counties and staff members who frequently work from home or in the field, ShareFile has helped us with internal communication and organization. Our internal server can only be accessed via a remote-in system which is far less reliable.
Kim Westermann profile photo

Return on Investment

  • Improved efficiency of Apple device usage
  • Streamlined the process of data collection, sharing and dissemination using Apple devices
Jevgenijs Steinbuks profile photo
  • ShareFile saves time and helps us stay organized.
  • ShareFile helps us keep confidential files confidential.
  • ShareFile makes it easy to work remotely.
Kim Westermann profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details