What users are saying about

Appointy

1 Ratings

Booker<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

24 Ratings

Appointy

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

Booker<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

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Likelihood to Recommend

Appointy

It's good if you've any requirement on scheduling or appointments with your customers.
Laxman Papineni profile photo

Booker

Because of the integration of so many critical features, I would not hesitate to recommend Booker to others. The few back end drawbacks are a small price to pay for the front end functionality.
K. Joann Clemens profile photo

Pros

  • Scheduling
  • Calendar overview
  • Notifications
Laxman Papineni profile photo
  • Booker is very user friendly! If you have any questions their reps are amazing and will definitely help you in whatever way they can.
  • Booker has a great reporting system. You can export any report and edit it from there to how you would like it.
  • Booker is easy to navigate as well.
No photo available

Cons

  • Nothing like that
Laxman Papineni profile photo
  • Reporting. There are so many reports it is difficult to find which one will answer the questions you have in mind. The reports, although detailed, are difficult to understand, in my opinion. When researching sales, every report shows different numbers, some show credit card tips, some show cash given back, some show totals including payouts. And it is not clearly written what is included or not included in these numbers.
  • Purchase Orders. Purchase orders can not be saved as a PDF. When placing orders for multiple locations I have to send multiple emails to my vendor rather than one with all orders attached.
  • Detail. While attention to detail is fantastic, there may be too much detail here. There are multiple ways to do one specific task, which makes training difficult. Services, add-ons, products are broken down to so many categories, the list can go on and on. It seems there are so many steps to do one simple thing.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Booker10.0
Based on 1 answer
Because I'm so familiar with it. I'll definitely reconsider.
No photo available

Usability

No score
No answers yet
No answers on this topic
Booker8.3
Based on 3 answers
Booker is very user friendly and easy to navigate. And when you need help their excellent customer service will help and guide you.
No photo available

Support

No score
No answers yet
No answers on this topic
Booker10.0
Based on 2 answers
Booker is very user friendly and its support team is excellent.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Booker10.0
Based on 1 answer
As far as I know, implementing Booker into our business was fairly easy.
No photo available

Alternatives Considered

No answers on this topic
Definitely stacks up better than Virtual. Not sure about the other two as we have only seen them superficially.
Alonso Salguero profile photo

Return on Investment

No answers on this topic
  • Great reports that allows me to focus on sales and returns.
  • Essentially a great tool for best customer service.
  • Very good inventory analysis and reports.
Alonso Salguero profile photo

Screenshots

Pricing Details

Appointy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appointy Editions & Modules
Appointy
Additional Pricing Details

Booker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250
Booker Editions & Modules
Booker
Edition
Basic
$851
Standard
$1351
Plus
Custom
1. Per Month [Unlimited Users]
Additional Pricing Details