Apptentive vs. Pobuca

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptentive
Score 8.0 out of 10
N/A
Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect…N/A
Pobuca
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
$0
Pricing
ApptentivePobuca
Editions & Modules
No answers on this topic
Free
$0.00
Pro
$3.00
per user/per month
Enterprise
$5.00
per user/per month
Offerings
Pricing Offerings
ApptentivePobuca
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ApptentivePobuca
Small Businesses
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Salesmate
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Medium-sized Companies
Bright Pattern Contact Center
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Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Conversica
Conversica
Score 9.5 out of 10
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Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApptentivePobuca
Likelihood to Recommend
8.0
(2 ratings)
8.9
(3 ratings)
User Testimonials
ApptentivePobuca
Likelihood to Recommend
Apptentive
Apptentive is well suited for getting more feedback from mobile app users. It has all the tools to ask the right questions at the right time. It's less appropriate for simply an app metrics solution. While it provides metrics other mobile platforms would be better at compiling the correct metrics needed for insights.
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Pobuca Ltd
It is a great tool for everyone who has a lot of contacts to manage and is not good at keeping contacts. It has the capacity to hold a massive number of contacts and it arranges them so one can effortlessly find any of their contacts without wasting time.
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Pros
Apptentive
  • Push notifications for app store reviews.
  • Targeted interactions based on in-app events.
  • Easy in-app messaging service for direct access to our support team.
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Pobuca Ltd
  • Contacts are entered easily.
  • It has many options for different types of information you can input.
  • The ability to take pictures of business cards and it stores it makes it easier to find at a later date.
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Cons
Apptentive
  • Apptentive's metrics aren't as customizable as we would like but what it does measure it does a good job at.
  • Managing multiple apps (iOS and Android) can make for extra work because you're duplicating work on Notes and Events.
  • Finding the right way to interact can take multiple tests, surfacing best practices across the industry would be a help.
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Pobuca Ltd
  • Alphabetical display
  • Merging contacts (fix screen so only contacts move, not the whole display of action buttons)
  • Improve scan quality
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Alternatives Considered
Apptentive
We thought about Firebase, but we ultimately selected Apptentive because it is brand-agnostic. Using a Google app for an iOS application could have proved disastrous if the support for iOS had been lost down the line.
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Pobuca Ltd
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.
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Return on Investment
Apptentive
  • Apptentive has helped us increase our app store ratings which results in better listings in search results, etc.
  • Apptentive has helped give us better insights from our users.
  • Apptentive has helped us better manage emergencies that we can address without an App Store update now.
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Pobuca Ltd
  • Shortened time looking for leads
  • Practicality in dialing direct from the app
  • Our custom fields help us a lot job-wise
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ScreenShots

Apptentive Screenshots

Screenshot of Sentiment and Topic Analysis - The Apptentive dashboard provides key insights into who customers are, what they care about, and how to communicate with them. Apptentive works from day one using machine learning and semantic analysis to bubble up key trends, so the user can stop guessing what customers want and recognize issues not readily seen.Screenshot of The Love Dialog shows how customers feel about a brand and mobile experience by asking one simple question, ‘Do you love our company?’. The Love Dialog allows users to track and analyze customer sentiment over time, and by app version.Screenshot of Apptentive’s Surveys can be changed without updating the app. Collect quantitative data and qualitative information with a tap. Optimized for mobile with in-depth targeting, gather thousands of responses to make faster data-driven decisions.

Pobuca Screenshots

Screenshot of Pobuca-where teams share contactsScreenshot of Import business contacts in one placeScreenshot of Link contacts to related organizationsScreenshot of Smart search finds  the user is looking forScreenshot of Capture email signaturesScreenshot of Access contacts everywhere with Pobuca mobile app