What users are saying about
4 Ratings

Procore

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Top Rated
651 Ratings
4 Ratings
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Score 8 out of 101

Procore

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Top Rated
651 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Procore

Procore is best suited for a company our size or larger. There is a lot of functionality that a smaller contractor COULD use, but probably wouldn't. It's a comprehensive platform, and it interfaces with several accounting software packages, which adds to their huge task of making it work for everyone. I think specialty contractors/subcontractors would very much benefit from using it.
Teresa Boyer profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Procore
Customer data management / contact management
Apptivo
8.7
Procore
Workflow management
Apptivo
6.8
Procore
Territory management
Apptivo
4.5
Procore
Opportunity management
Apptivo
4.5
Procore
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Procore
Quote & order management
Apptivo
1.0
Procore
Interaction tracking
Apptivo
1.8
Procore
Channel / partner relationship management
Apptivo
4.5
Procore

Customer Service & Support

Apptivo
5.7
Procore
Case management
Apptivo
7.7
Procore
Help desk management
Apptivo
3.6
Procore

Marketing Automation

Apptivo
4.5
Procore
Lead management
Apptivo
4.5
Procore
Email marketing
Apptivo
4.5
Procore

CRM Project Management

Apptivo
7.3
Procore
Task management
Apptivo
8.7
Procore
Billing and invoicing management
Apptivo
4.5
Procore
Reporting
Apptivo
8.7
Procore

Customization

Apptivo
6.4
Procore
Custom fields
Apptivo
6.4
Procore
Custom objects
Apptivo
6.4
Procore

Security

Apptivo
9.8
Procore
Single sign-on capability
Apptivo
9.9
Procore
Role-based user permissions
Apptivo
9.7
Procore

Platform

Apptivo
9.7
Procore
Mobile access
Apptivo
9.7
Procore

Construction Productivity

Apptivo
Procore
8.4
Plan distribution & viewing
Apptivo
Procore
8.6
Plan markups & sharing
Apptivo
Procore
8.1
Issue tracking & punchlists
Apptivo
Procore
8.3
Photo documentation
Apptivo
Procore
8.8
Jobsite reports
Apptivo
Procore
8.4
Document sharing
Apptivo
Procore
8.4
RFI tools
Apptivo
Procore
8.7
Collaboration & approvals
Apptivo
Procore
8.3
As-built drawings
Apptivo
Procore
8.5
Mobile app
Apptivo
Procore
8.1

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • While the Project Management and Quality & Safety tools attempt to provide much-needed services, the user interface is not intuitive nor is it constant between tools. While the on-site superintendents and foremen continue to use these tools, I would not say that any work particularly well. There is much room for improvement in the Procore software.
Richard Popejoy profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Procore's user interface is not intuitive or user-friendly. It is visually cluttered and the functionality is inconsistent between tools. It is apparent that different software development teams create and maintain the different Procore tools. Greater oversite across all tools is needed to provide continuity in functionality. The visual clutter extends to emails sent through Procore with recipients having to hunt for info and figure out what's relevant. The user's ability to modify email format would greatly help bring the important info to the recipient's attention.
  • Procore's server goes down briefly quite often and is painfully sluggish most of the time.
  • PC vs Mobile App tools and options differ greatly. Plan markup tools need to be expanded for both. Mobile app needs an "Auto Update/Sync" function so you don't have to manually update at least [once] daily.
  • Transferring photos taken by phone or tablet to Procore Photos work well, but while Procore Photos is great for storing pictures, it lacks the functionality Google Photo users take for granted.
  • Some tools such as the Calendar are just not ready for prime time or were not when I gave up on them months ago.
Richard Popejoy profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Procore9.1
Based on 23 answers
Procore has been working great for us by minimizing the time we need to spend collaborating with other companies.
Josh Gianni profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Procore8.8
Based on 22 answers
Other than a few minor things procore is a a big help in my daily tasks.
Pam Greene profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Procore10.0
Based on 3 answers
Procore has great uptime.
Josh Gianni profile photo

Performance

No score
No answers yet
No answers on this topic
Procore8.7
Based on 3 answers
Typically Procore is very fast to use. Occasionally there are hiccups.
Josh Gianni profile photo

Support

No score
No answers yet
No answers on this topic
Procore8.4
Based on 28 answers
Every time I have needed help I get it quickly usually by the online chat.
Pam Greene profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Procore10.0
Based on 1 answer
Excellent Training, went over the sections we needed most.
Josh Gianni profile photo

Online Training

No score
No answers yet
No answers on this topic
Procore9.3
Based on 3 answers
Good videos for a quick start into Procore.
Josh Gianni profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
Procore7.9
Based on 93 answers
The implementation went well. We had to cut off our old software for new jobs and start using Procore.
Josh Gianni profile photo

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
To be honest, PlanGrid was far superior as a Drawing / Punchlist tool back when it came out. Procore did a major revision on their Tools in the last year or two, and now Procore is an excellent tool.
Tim Corbett profile photo

Scalability

No score
No answers yet
No answers on this topic
Procore9.0
Based on 3 answers
Very easy to scale up or down
Josh Gianni profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • We have transitioned away from printing documents, by and large. Instead of outfitting offices with large printers, we put small, cheap scanners on every desk. This encourages folks to digitize any "legacy" documents that cross their desk, and get it up in Documents on Procore.
  • We save a substantial amount of time daily.
  • There isn't any downside, but I will admit that getting ALL parties up to speed to use the tools isn't always easy. Folks get set in their ways, and you have to stay on them to show them the benefits.
Tim Corbett profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Apptivo More Information

Procore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Procore Editions & Modules
Procore
Additional Pricing Details

Procore More Information