What users are saying about

Arcserve Backup

19 Ratings
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Score 7.4 out of 101

CloudBerry Backup

5 Ratings
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Score 9.4 out of 101

Add comparison

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

CloudBerry Backup

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.9
CloudBerry Backup
Universal recovery
Arcserve Backup
8.8
CloudBerry Backup
Live recovery
Arcserve Backup
8.6
CloudBerry Backup
Recovery verification
Arcserve Backup
8.9
CloudBerry Backup
Business application protection
Arcserve Backup
8.8
CloudBerry Backup
Multiple backup destinations
Arcserve Backup
9.3
CloudBerry Backup
Incremental backup identification
Arcserve Backup
8.4
CloudBerry Backup
Backup to the cloud
Arcserve Backup
8.8
CloudBerry Backup
Deduplication and file compression
Arcserve Backup
9.3
CloudBerry Backup
Snapshots
Arcserve Backup
8.4
CloudBerry Backup
Flexible deployment
Arcserve Backup
8.9
CloudBerry Backup
Management dashboard
Arcserve Backup
9.3
CloudBerry Backup
Platform support
Arcserve Backup
8.9
CloudBerry Backup
Retention options
Arcserve Backup
8.9
CloudBerry Backup
Encryption
Arcserve Backup
9.6
CloudBerry Backup

Pros

  • Easy to use.
  • Simple configuration.
  • Easy to customize using script.
Hiroki Nakazato profile photo
  • A wide array of choices for Backend storage - We use Amazon, Google, Backblaze and Wasabi
  • Flexible Retention policies - We keep data/versions locally for one year, at Google for 90 days, and at Amazon for 30 days.
  • Extremely low price point allowing us to charge prices that are competitive with Mozy and provide fully managed backup services
  • Extremely powerful central management console allowing us to monitor, edit, and run backups and restores for all client devices from any computer or mobile device
Steve Putnam profile photo

Cons

  • Linux backup status reports are not as granular as the Windows status reports. Linux email reporting does not include missed backup jobs, backup, or replication failures or success.
Jerry Shakal profile photo
  • Reporting of summarized historical Backup activity by the client is weaker than it could be. Cloudberry has reached out via their Customer Forum to gather requirements and preferences, indicating that they are aware that it needs additional development
  • The hybrid backup implementation is powerful (Local backup with data sent to Cloud afterward) but lacks the ability to have different retention periods for each destination
Steve Putnam profile photo

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available
CloudBerry Backup10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice profile photo

Usability

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
David Judice profile photo

Support

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
Excellent support with very quick response and quick resolution of my issues. I am very happy with my experience with their support department and feel comfortable they can and will resolve any issues I have quickly and completely. I feel that they care about my experience with their product and take ownership of any problems.
David Judice profile photo

Implementation

No score
No answers yet
No answers on this topic
CloudBerry Backup10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice profile photo

Alternatives Considered

Arcserve UDP is fast, reducing our backup window from +20 hours to less than an hour. Arcserve UDP also has proven itself when restoring databases and files to to the same location or alternate locations quickly and efficiently. We have also successfully created "synthetic" Full backup tapes from the current backup sets
Jerry Shakal profile photo
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
Steve Putnam profile photo

Return on Investment

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Steve Putnam profile photo

Screenshots

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Arcserve Backup Editions & Modules
Arcserve Backup
Additional Pricing Details

CloudBerry Backup

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
CloudBerry Backup Editions & Modules
CloudBerry Backup
Edition
CloudBerry Backup Free
$01
CloudBerry Backup Pro
29.991
CloudBerry Backup Server
119.991
CloudBerry Backup Ultimate
299.991
CloudBerry Backup MS SQL
149.991
CloudBerry Backup MS Exchange
229.991
1. Per server
Additional Pricing Details