Likelihood to Recommend Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is mostly a "check the box" solution for SIEM systems. We needed something that satisfied our customer and was cost-effective. I would highly rate the system on "worth what paid for". Support is eager to please and prompt. My only issue is that it's mostly based outside the US with helpful, but non-native speakers so it's hard to understand them. I wish they would spring for better help "phone lines" so I'm not dealing with difficult to understand and unclear speakers.
Read full review Pros It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions. It provides secure access control for employees & vendors (but you pay per person for access licenses). Data is effectively 'always backed up' in the internet-cloud. There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports You can build your own reports based on almost every logic you can think of You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means. First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items. I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT. Read full review Cons In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots! I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom. In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual. David Martin Sr. Dir., Quality Assurance and Regulatory Affairs
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
In earlier releases there were quite a few bugs and performance issues. These have since been resolved. When integrated with the Log360 Suite, it can be confusing on whether EventLog Analyzer or ADAudit Plus are "managing"/"Ingesting" the data from a given endpoint. Read full review Likelihood to Renew We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.
Read full review Usability Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.
Read full review Reliability and Availability Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
uptime good
Read full review Performance We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Integration/overlap between products could be improved
Read full review Support Rating Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.
Read full review Online Training The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
knowledgable and prompt response
Read full review Implementation Rating Pretty straightforward, from OOB
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.
Read full review Alternatives Considered Arena is much better than
QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.
Read full review Scalability Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
updates are effective and system is reliable
Read full review Return on Investment Decreased the company's time to market for release of its second generation flagship product. Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs). Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button Positive Impact- Less disruption to staff in gathering data for important occurrences Positive impact- full visibility into real time information , alerts etc. Read full review ScreenShots Arena PLM and QMS Screenshots ManageEngine ADAudit Plus Screenshots