What users are saying about
142 Ratings
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Based on 142 reviews and ratings
iSpring Suite
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Top Rated
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 54 reviews and ratings
Attribute Ratings
- Articulate 360 is rated higher in 2 areas: Likelihood to Renew, Support Rating
- iSpring Suite is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
9.1
Articulate 360
91%
60 Ratings
9.2
iSpring Suite
92%
38 Ratings
Likelihood to Renew
9.1
Articulate 360
91%
1 Rating
7.4
iSpring Suite
74%
2 Ratings
Usability
8.5
Articulate 360
85%
8 Ratings
9.0
iSpring Suite
90%
2 Ratings
Support Rating
7.6
Articulate 360
76%
23 Ratings
7.5
iSpring Suite
75%
18 Ratings
Likelihood to Recommend
Articulate 360
Articulate 360 is a great authoring tool for beginners. It has a very clean user interface and makes creating courses a breeze. You don't need to have much experience as an instructional designer to create a great and professional-looking course. I would recommend it for instructors who want to create intuitive courses available on many different platforms.
HS Teacher
The Village SchoolEducation Management, 51-200 employees
iSpring Suite
Without a doubt, iSpring software is the BEST product out there! However, it is becoming priced out of reality for small, non-profit agencies. I would have recommended this as the first purchase option 5 years ago, however pricing has become more of a determining factor for those asking me for recommendations.
Emergency Management Director
Lancaster County Emergency ManagementPublic Safety, 501-1000 employees
Pros
Articulate 360
- Ease of use/ability to learn how to use features
- Clean and simple design output makes it easy for learners to navigate through courses
- Freedom to create what your imagination can dream up
- Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
- 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.

Verified User
Employee in Customer Service
Hospitality Company, 5001-10,000 employeesiSpring Suite
- iSpring integrates with PowerPoint extremely well and enables the user to develop training in PowerPoint with ease.
- iSpring characters are fantastic. They continue to add more regularly features regularly.
- The voice recording and ability to integrate music is a very easy process.
- Customer service is fantastic. They are quick to respond and their training is easy to follow.
Director of Human Resources
Butler and Associates, P.A.Law Practice, 51-200 employees
Cons
Articulate 360
- More flexibility to customize the look and feel of Articulate Rise templates (think of position of corporate logo and colors in quizzes)
- A functionality that I would love to see is A morph transition
- The JavaScript trigger can’t be used in preview mode. This really slows down the workflow when working with JavaScript
Owner/Founder
EyeSpirationsE-Learning, 1-10 employees
iSpring Suite
- The software is in constant revision, so if you search for help online, be sure you are researching the correct revision. There is a lot of debris information about iSpring Suite online.
- The Presentation and Publishing features are somewhat intimidating at first. Be sure you pay attention to every detail. The training I develop is pretty standardized, so I was able to write instructions for myself to follow to ensure each instance was set up the same way each time.
- There are a lot of 'extras' I never use, such as characters and interactions, so be sure your style of training development is aligned with what iSpring has to offer.
Director - Training & Development
Triad Unlimited, LLCManagement Consulting, 11-50 employees
Pricing Details
Articulate 360
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Articulate 360 Editions & Modules
Edition
Teams | $1,299.001 |
---|
- per year
Additional Pricing Details
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.iSpring Suite
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$770 per year per user
iSpring Suite Editions & Modules
Edition
iSpring Suite | $770.001 |
---|---|
iSpring Suite Max | $970.001 |
- Author/Year
Additional Pricing Details
Academic, non-profit, government and volume siscounts are available.Likelihood to Renew
Articulate 360
Articulate 360 9.1
Based on 1 answer
Articulate 360 is now an integral part of our offering
Director
Elearning LaboratoryComputer Software, 1-10 employees
iSpring Suite
iSpring Suite 7.4
Based on 2 answers
I would give it 10 but I also like to try new solutions.

Verified User
Employee in Human Resources
Retail Company, 1001-5000 employeesUsability
Articulate 360
Articulate 360 8.5
Based on 8 answers
Overall I can't fault Articulate 360. Sure, there are always enhancements that an individual user would like to see introduced, but generally speaking the usability is second to none.
Articulate 360 offers something for users of all levels. It can be friendly enough not to turn off novices, but has enough about it to keep the professional coming back for more.
Director | E-Learning Design and Development
4pt Ltd.E-Learning, 1-10 employees
iSpring Suite
iSpring Suite 9.0
Based on 2 answers
The software integration was appealing to our department--particularly to the faculty who had not, prior to the pandemic, taught online--because it integrates with an already known entity: PowerPoint. Furthermore, iSpring's assessment builder with its wide variety of questions is extremely easy to use--basically plug and play--for any level of comfort that a faculty member has in terms of online teaching.
Online Course Designer and Content Manager
University of ConnecticutE-Learning, 5001-10,000 employees
Support Rating
Articulate 360
Articulate 360 7.6
Based on 23 answers
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.

Verified User
Professional in Other
E-Learning Company, 5001-10,000 employeesiSpring Suite
iSpring Suite 7.5
Based on 18 answers
We haven't had an issue with iSpring support in the time we have been using the application. The few times we have reached out for advice, we have been sent replies within a day. This is only due to the time zone difference. There have been times when troubleshooting has resulted in a message that the function we were looking for or the content we were looking to create is not possible, but in every case, our request has been passed onto the development team for follow up and possible integration with future patches.
Learning and Development Officer
Wellington Shire CouncilGovernment Administration, 501-1000 employees
Alternatives Considered
Articulate 360
Articulate 360 has the total package vs the other tools. If you just wanted to do video, you can use tools like Camtasia. Another elearning tool I have tried is called Viewlet Builder. It was a very stripped down version of a Storyline type software where you could create and produce elearning modules as well. Articulate 360 has pretty much all of the capabilities of the other kinds of elearning development tools, so you pretty much only need one suite instead of compiling a toolkit of mixed software

Verified User
Professional in Information Technology
Pharmaceuticals Company, 201-500 employeesiSpring Suite
Therer are several other interactive video creation tools out there, such as Camtasia, Adobe Captivate and even PowerPoint on its own, but none of them come close to offering the galaxy of features that is served up by iSpring Suite, and it's the easiest to learn and use with affordable price tags
CEO & Teacher
FE Colleges, UKE-Learning, 201-500 employees
Return on Investment
Articulate 360
- So far we have been able to implement a host of interactive eLearnings that have received a widely positive reception from our learner base! It has some glitches but everyone is mostly happy with it and seem to learn a lot.
- Rise is so easy to use that I can whip up a course as easily as I can whip up an outline, so usually, I just dive into course creation and share that as my "outline." This helps me get work done faster.
- Being able to review my work with the 'Review' tool has allowed us to collaborate much more quickly, which has DEEPLY benefitted one of our big revenue-generating projects last year.
Content Developer
BirkmanHuman Resources, 11-50 employees
iSpring Suite
- A very positive impact is being able to complete the whole authorting process based on the work of one single professional (author). Before iSpring, we needed to involve a technical person to create pages, animations, interactions, etc. It means cost reductions and time saving.
- The product has a low price when compared to similar competitors. It is a great advantage when it is necessary to purchase licenses for many users.
- Medium learning curve. It does not take too long to train someone new to use the tool, but the final product should be simple at first. Depending on the size of a course or amount of objects to generate, productivity may be an issue depending on the knowledge level of the authoring users.
Account Executive
Clarity SolutionsE-Learning, 11-50 employees